Trimetals, a proud Blandford-based business known for excellence in manufacturing, is seeking an organised and customer-focused Sales Administrator to join our team.
The main responsibility of this role will be coordinating product deliveries by liaising with customers, couriers and our internal sales and production teams. You will also provide general administrative support throughout the sales process.
Responsibilities
- Liaise with customers to arrange and confirm suitable delivery dates
- Communicate with couriers regarding collections, deliveries and customer requirements
- Book courier collections and deliveries using online courier portals
- Create delivery notes and print courier and address labels
- Monitor scheduled deliveries and deal with any dispatch or delivery-related issues
- Keep customers updated regarding delivery arrangements, delays or changes
- Assist with the preparation of sales proposals and quotations
- Process sales orders accurately and efficiently
- Handle customer enquiries and provide product information
- Maintain and update customer records and databases
- Generate reports using Operations II MRP software and Microsoft Office
- Support the sales team with general administrative duties
Requirements
- Previous experience in administration, customer service, sales support or dispatch coordination
- Excellent written and verbal communication skills
- Strong organisational and time-management skills
- Ability to prioritise tasks and manage several deliveries or enquiries at once
- Confidence communicating with customers, couriers and colleagues by telephone and email
- Good computer literacy, including Microsoft Word, Excel and Outlook
- A high level of accuracy and attention to detail
- Familiarity with accounting, MRP or courier booking portals would be advantageous
- Basic IT knowledge to troubleshoot minor technical issues
Full training on our systems, products and equipment will be provided in-house.
Working Hours
Monday to Thursday: 9:00 am to 5:00 pm
Friday: 9:00 am to 4:30 pm
Lunch break: 30 minutes
About Trimetals
Trimetals is a family-run business with over 50 years of experience specialising in high-quality metal garden sheds and secure storage products.
Our dedication to manufacturing excellence has been recognised with prestigious awards, including the Queen’s Award for Enterprise, the Dorset Family Business Award and numerous other business accolades.
If you are organised, detail-oriented and enjoy working in a busy sales and dispatch environment, we would love to hear from you.
Not sure whether the role is right for you? We would be happy to invite you to visit our office, meet the team and see first-hand what we do.
Job Type: Full-time
Pay: £13.75 per hour
Expected hours: 37.0 per week
Benefits:
- Cycle to work scheme
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- administration: 1 year (preferred)
Location:
- Blandford Forum DT11 8ST (preferred)
Work Location: In person
