Location:
Poole, GB, BH17 7ER
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Type of Employment: Full-time
Career Level: Professional
Job Family: Customer Services
Date posted: 2 Jul 2026
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Uniting what’s next in traffic.
Project Administrator (Import / Export)
At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all.
Our Commitment:
At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too.
If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We embrace diversity and create what’s right for the world by employing the people who live in it.
At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.
Do you want to make a difference with the work you do? Join us as a Customer Services Support Operator
Responsibilities:
Liaise with all internal teams, customs brokers and freight forwarders as necessary.
Ensure all documents are received by the customs broker in a timely manner, including the issuing of clearance instructions.
Maintain accurate records and ensure import and export documents are retained in accordance to HMRC record keeping requirements.
Manage the process of end-to-end bulk export shipments both on a daily, weekly and ad hoc basis.
Ensure on-site availability for twice weekly HUB shipments to Germany to do physical checks of shipments.
Using SAP reporting, be the gatekeeper of all despatches that enter Logistics to ensure shipments are delivered on time to end customer.
Manage the RMA database and returns.
SAP data management when required including origin of products, commodity codes etc.
Provide cover for Order Management Administrator (Mondays, Holidays & Sickness)
Ensure that orders are executed to time and to cost.
Ensure that delivery promises to customers are achieved,
Create and maintain Sales Orders within SAP arranging invoicing as appropriate.
Input relevant information into SAP, work closely with Production to minimise stock, work closely with Credit Control in the event of a referred debt situation arising.
Maintain close relationships with Operations and through regular contact ensure that a no blame culture is maintained. Attend meetings where required.
Ensure that customer relationships and expectations are adequately maintained and where possible by managing Order Management email folder with any complaints being dealt with promptly and sensitively and escalated as appropriate.
Qualifications & Experience:
Educated to ‘GCSE’ level or equivalent including English and Maths.
Considerable experience in Commercial/Business Administration; but a willingness to learn and adapt to the changing needs of the Business
A working knowledge of Export/Import Business is essential.
IT Knowledge A good knowledge of Microsoft Office within a Windows environment
SAP skills are essential.
A willingness to learn and maintain all current HMRC legislation and procedures.
Ability to identify and take initial ownership of problems.
Ability to communicate effectively in writing and verbally at all levels both internally and externally.
By constant review, propose plans for improvements in the operation of the Project Administration Department and other related processes.
Adopt a continuous improvement / LEAN approach to the function.
We offer:
Competitive base salary plus annual bonus
26 days holiday (rising to 29 with service
37.5-hour working week
Excellent pension scheme with up to 10% employer contribution
Flexible benefits tailored to your needs
Ongoing training and development, including support for professional memberships
How do I apply?
We can only accept online applications.
About Us:
We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world.
We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone.
Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users.
Become a Traffic Transformer and help us to continue transforming towns and cities all over the world.
What else do I need to know?
To stay up to date with what we’re up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletter here.
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