Support engineer Work, Jobs in Portchester, Ham (with Salaries)

Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
14d
Second Line Support Engineer
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
20h
Project Manager
Wightlink —Portsmouth
- £50,000 - £55,000 a year
- Full-time
- Project management
- Software development
- Agile
- Free parking
- Annual leave
Quick apply
2d
Communications & Network Engineer
Kraken Works Limited —Fareham
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
GKN Careers at East Cowes
GKN Aerospace —East Cowes
Project Engineer
Kraken Works Limited —Fareham
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
- Free parking
- Health & wellbeing programme
Quick apply
1d
Trainee Gas Engineer
AO World —Fareham
- £34,985 a year
- Mentoring
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
Support - MoD Mechanical Engineer
Griffon Marine —Portchester
1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
Trainee Lining & Patching Engineer (Labourer)
Clean Island Limited —Cowes
- £29,250 - £31,950 a year
- Full-time
- Power tools
- Construction
- Hand tools
- Life insurance
Quick apply
Quality Engineer
CooperVision —Fareham
- Full-time
- Microsoft Outlook
- Computer literacy
- Travel
Manufacturing Engineer (Full time, permanent)
Kraken Works Limited —Fareham
- Full-time
- CAD
- Engineering
- Assembly
- Free parking
- Health & wellbeing programme
Quick apply
Hardware Support & Asset Control Engineer
Expleo —Portsmouth
- Engineering
- Communication skills
5d
Junior Network Engineer
QinetiQ —Portsmouth
- Full-time
- Computer networking
- IT
- Communication skills
- Employee discount
International Technical Support & Training Manager
Potter Global Technologies —Portsmouth
- £50,000 - £60,000 a year
- Full-time
- Public speaking
- Microsoft Office
- Continuous improvement
- Annual leave
Quick apply
Maintenance Bank
Care UK —Fareham
- £14.98 an hour
- Annual leave
- Employee discount
IT Infrastructure Engineer
QinetiQ —Portsmouth
- Full-time
- Travel
- Mentoring
- IT
- Employee discount
Cloud Engineer
SSE —Portsmouth
- £50,100 - £75,100 a year
- Azure
- Windows
- AWS
- Employee discount
- Gym membership
6d
Workshop/Production Assistant
Serpecon Ltd —Fareham
- From £25,500 a year
- Full-time
- Assembly
- Warehouse experience
- Power tools
- Free parking
- Health & wellbeing programme
Quick apply
3d

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Technical Support Engineer L1

Bardwood Support Services -
Portsmouth

Quick apply

Job details

Temporary | Permanent | Part-time | Temp to perm | Full-time | Part-time upon request | Fixed term contract
£24,420.00 - £51,458.22 a year
14 days ago

Qualifications

Microsoft Windows Server
Jira
Desktop support
TCP
Operating systems
SCCM
BMC Remedy
LAN
Windows
Technical support
Microsoft Office
Firewall
Analysis skills
Computer hardware
IT support
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
Network Security
VPN

Full job description

Job Summary
We are seeking a dedicated and technically skilled Technical Support Engineer L1 to join our support team. The successful candidate will provide first-line assistance to users experiencing hardware, software, or network issues, ensuring prompt resolution and maintaining high levels of customer satisfaction. This role offers an excellent opportunity to develop your IT support expertise within a dynamic environment, supporting a wide range of operating systems and network configurations.

Responsibilities

Respond promptly to user enquiries via help desk tickets, phone, or email, providing clear and professional technical support.
Troubleshoot and resolve issues related to computer hardware, operating systems (including Windows, macOS, and Linux), and software applications such as Microsoft Office.
Assist with network connectivity problems involving LAN, WAN, VPN, firewall, DNS, and TCP/IP configurations.
Support Active Directory account management, including password resets and user provisioning.
Perform basic troubleshooting of Microsoft Windows Server environments and assist with server-related issues.
Use tools such as SCCM, ServiceNow, Jira, and BMC Remedy for incident tracking, asset management, and ticket resolution.
Maintain documentation of support activities and solutions for future reference.
Escalate complex issues to higher-level support teams when necessary, ensuring seamless communication throughout the process.
Contribute to continuous improvement initiatives by providing feedback on recurring problems or system inefficiencies.

Skills

Strong knowledge of computer networking, including TCP/IP, LAN, and wireless technologies.
Proven experience in desktop support and troubleshooting hardware components.
Familiarity with Microsoft Windows Server, Active Directory, and related services.
Experience supporting various operating systems such as Windows, macOS, and Linux.
Proficiency with network security tools including firewall configurations and VPN setup.
Knowledge of enterprise management tools like SCCM and ticketing systems such as ServiceNow, Jira, or BMC Remedy.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Strong analytical skills with attention to detail in problem diagnosis and resolution.
Ability to work effectively under pressure in a fast-paced environment while maintaining high customer service standards. This position is ideal for individuals passionate about IT support who are eager to grow their technical expertise within a collaborative team environment. The role offers valuable experience across diverse technologies, fostering professional development in the IT support domain.

Pay: £24,420.00-£51,458.22 per year

Work Location: Hybrid remote in Portsmouth PO6

Quick apply

Refine Your Search

support engineer jobs in portchester, ham

Technical Support Engineer L1

Second Line Support Engineer

Project Manager

Communications & Network Engineer

GKN Careers at East Cowes

Project Engineer

Trainee Gas Engineer

1st Line Support Engineer

Support - MoD Mechanical Engineer

1st Line Engineer

Trainee Lining & Patching Engineer (Labourer)

Quality Engineer

Manufacturing Engineer (Full time, permanent)

Hardware Support & Asset Control Engineer

Junior Network Engineer

International Technical Support & Training Manager

Maintenance Bank

IT Infrastructure Engineer

Cloud Engineer

Workshop/Production Assistant

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