W Edinburgh is hiring a Director Travel Industry Sales. With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award and entering the Forbes Travel Guide with a prestigious “Recommended” rating for 2026, now is the perfect time to join the team and take your career to the next level. We invite you to play an integral part in bringing to life this unique brand in Edinburgh.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT THE ROLE
Reporting to the Director of Sales, the Director of Travel Industry Sales at W Edinburgh is an integral member of the sales team, responsible for driving consortia, leisure and wholesale business from different markets.
Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is driven, detail-oriented and enjoys building long-lasting relationships with clients.
As Director of Travel Industry Sales, key aspects of your role will include:
- Work with the Director of Sales to ensure understanding of sales strategy and effective implementation of this strategy for your responsible segments
- Travel to key feeder markets on business trips to build and strengthen relationships with existing and new customers to create leads for future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Analyze market information by using sales systems and implement strategy to achieve the property’s financial room and catering goals/targets
- Works collaboratively with GSOs, Convention Bureau, 3rd party intermediaries and other hotel counterparts to drive revenue, ensure customer satisfaction and increase market share.
- Participate in various industry sales calls, tradeshows, roadshows, throughout the year both domestically and internationally, in assigned market sources to educate and generate awareness
- Develop networking opportunities through active participation in various community and professional associations and industry
- Conduct site inspections with clients as well as coordinating FAM tours to ensure they are conducted in a methodical fashion adhering to the core standard.
- Develop account strategies to capture new consortia key accounts
- Meets and exceeds individual revenue goals/targets. Effectively manage customers budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.
- Develop and manage relationships with key stakeholders, both internal and external through sales calls individually or with members of sales team to acquire new business and/or close on business
- Work collaboratively with off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative
- Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, etc.)
- Respond promptly to incoming inquiries within their market segment and follow up to ensure utmost guest satisfaction.
- Develop teamwork throughout your team and with other departments.
- Play a significant role in training and mentoring junior members of the team
- Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply, and demand etc. and knows how to compete against them.
- Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent
Our ideal Director of Travel Industry Sales is someone who has:
- The ability to build and maintain positive relationships with key stakeholders.
- Strong organization and multi-tasking skills.
- Adaptability, with the ability to maintain performance under pressure or whilst experiencing changes or challenges in the workplace.
- Sophisticated communication skills.
- A supportive team mindset, working well with others to achieve team goals.
- Previous experience working in the luxury hotel sector.
- Previous experience working with consortia, leisure, retail and other markets.
- A positive mindset.
- A genuine passion for their role.
In return for your hard work, we give you:
- World class training and development, including leadership development.
- Unlimited career opportunities (internationally and locally).
- Quarterly bonus plan.
- Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service.
- Company pension scheme.
- Private medical insurance.
- Wellness and mental health programmes.
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
- Discounts for your friends and family.
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centerpiece of Edinburgh’s St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel redefines the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.
The new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.
A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect role for you, then apply to join the Sales team as Director of Travel Industry Sales today!
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
