Customer experience analyst Work, Jobs in Poynton, Chs (with Salaries)

KYC Analyst
Movera —Stockport
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Referral programme
10d
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
6d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Project Administrator
Evotec (UK) Ltd —Macclesfield
- Up to £27,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- QuickBooks
- Communication skills
- Referral programme
Quick apply
6d
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
13d
Financial Crime Analyst - Detection Team (Manchester Hybrid)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Communication skills
- Banking
- Marketing
- Annual leave
Quick apply
IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
4d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £42,085 - £46,541 a year
- Full-time
- Sick pay
11d
Junior Power BI Developer
BCN Group —Manchester
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- SQL
- Employee assistance programme
- Employee discount
Quick apply
5d
Trainee Occupational Health Advisor
Optima Health —Stoke-on-Trent
- £36,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Paid training
- Annual leave
13d
Test Analyst
Core Outcome Solutions Limited —Manchester
- £35,000 - £44,000 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
10d
Business Analyst
AJ Bell —Manchester
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
Specialist Customer Care
Barclays —Knutsford
- Customer service
- Administrative experience
- Financial services
Business Analyst: Salesforce and Sales Tools
Worldpay (UK) Limited —Manchester
- Microsoft Outlook
- Sales
- Salesforce
- Employee assistance programme
Quick apply
Quality Assurance Analyst (Financial Crime)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Banking
- Annual leave
Quick apply
IT Support Analyst
Charles River Laboratories —High Peak
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Sales
4d
KYC Analyst
G MASS —Manchester
- £40,000 a year
- Hybrid work
- Financial services
- Communication skills
Quick apply
Global EPR Compliance Analyst
Ecoveritas Ltd —Manchester
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Work from home
- Sick pay
Quick apply
3d

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KYC Analyst

Movera -
Stockport

Apply Now

Job details

Full-time
£27,000 - £30,000 a year
10 days ago

Benefits

Additional leave
Annual leave
Referral programme

Qualifications

Analysis skills
Communication skills

Full job description

Are you a detail-oriented professional with strong judgement, a commitment to high compliance standards, and a passion for delivering excellent client service?

Embark on a pivotal role as a KYC Analyst and play a key part in our client onboarding journey. You’ll help safeguard our operations while also acting as a trusted point of contact for clients—guiding them through Know Your Customer (KYC), Anti-Money Laundering (AML), and Source of Funds (SOF) requirements with clarity, efficiency, and professionalism.

Who are We:

Movera is a flourishing platform business that brings together ambitious home moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses including ONP Solicitors and Cavendish Legal Group, brought together to transform the moving market for the better. Our vision is to create moving and remortgaging experiences to be celebrated – not tolerated.

The Role

Within our busy conveyancing environment, you’ll take ownership of verifying client identities, liaising directly with clients to assess source of funds, and carrying out proportionate risk assessments.

This is a high-volume, fast-paced role, where you’ll be working to defined targets and SLAs. You’ll need to balance speed with accuracy, ensuring regulatory checks are completed to a high standard while maintaining momentum in the client onboarding journey.

Alongside your compliance responsibilities, you’ll play an important role in delivering a positive client experience—supporting individuals through what can often be a complex and time-sensitive process. You’ll combine attention to detail with efficiency and empathy, ensuring clients feel informed, supported, and confident at every stage.

Key Responsibilities:

Conduct client due diligence (CDD) and enhanced due diligence (EDD) in line with the Money Laundering Regulations
Perform KYC checks on individuals and corporate entities, using electronic verification tools and manual review where necessary.
Analyse and assess source of funds/source of wealth information for conveyancing transactions.
Act as a key point of contact for clients, guiding them through KYC requirements with clear, supportive, and professional communication.
Liaise with clients by telephone and in writing to gather and clarify KYC documentation, ensuring they feel informed and supported throughout the process.
Identify and escalate any high-risk clients or suspicious activity to the Money Laundering Reporting Officer (MLRO) or Deputy MLRO.
Maintain accurate and up-to-date records of client verification and due diligence checks.
Liaise with fee earners and client onboarding teams to gather and clarify KYC documentation.
Conduct periodic reviews and ongoing monitoring of existing clients.
Keep up to date with regulatory and legislative changes in AML/KYC and conveyancing compliance.
Assist with internal and external audits by providing relevant compliance documentation and support.
Support the implementation and improvement of KYC procedures, controls, and training materials.
Work in line with operational SLAs and Targets within the broader Conveyancing timelines

Person Specification:

Client Focus – A genuine commitment to providing a high level of customer service, with the ability to support and reassure clients through regulatory processes.
Performance-Driven – Comfortable working in a high-volume environment, with experience of meeting targets and working to SLAs.
Communication – Strong written and verbal skills; able to explain complex compliance requirements in a clear, approachable, and client-friendly way.
Proven ability to analyse and verify the source of funds, ensuring compliance with anti-money laundering regulations.
Attention to Detail - high level of accuracy in reviewing documentation and conducting checks.
Regulatory Knowledge - Understanding of UK AML and KYC regulations, including the Money Laundering Regulations 2017.
Analytical Skills - Ability to assess risk and interpret complex information relating to property transactions.
Organisation - Capable of managing a high-volume workload with competing priorities.
Confidentiality - Demonstrates discretion and professionalism in handling sensitive client data.
Teamwork - Works collaboratively with colleagues across compliance, legal, and operational teams.

This role is vital in ensuring that the firm meets its regulatory obligations while facilitating smooth and compliant client onboarding in a conveyancing context. The ideal candidate will be detail-oriented, proactive, and have a strong understanding of financial crime risks associated with property transactions.

What we offer:

We aim to reward your hard work generously. You’ll be greeted in our offices with great coffee, fruit and biscuits to keep you going, alongside all the benefits listed below, plus much more.

27 days holiday + your Birthday off!
Hybrid working available after an initial full-time training period.
Buy & Sell Holiday Scheme – flex your time off by up to 5 days per year
Health Cash Plan to support everyday healthcare costs
Additional annual leave based on length of service, starting after 1 year
Free conveyancing legal fees
Moving home days off
Volunteering days
Retailer discounts and frequent socials
Refer a friend bonuses

Look forward to Monday mornings at Movera, we have the culture, technology and purpose to change the way you feel about your job and strive to create a positive and supportive work environment.

At Movera, we celebrate diverse backgrounds, experiences, and perspectives. We strive to create an environment where everyone feels valued, heard, and empowered. We believe that a diverse workforce brings unique perspectives and ideas that drive innovation and excellence. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. If you need any support during the application process, please let us know.

DBS and Financial Checks: We are committed to creating a safe, secure, and trustworthy workplace for everyone. As part of this commitment, all employment offers are subject to successful completion of DBS (Disclosure and Barring Service) checks and financial background checks. These checks help us maintain the highest standards of integrity and compliance while ensuring the well-being of our employees and clients. Rest assured, all checks will be carried out with care and in full accordance with relevant data protection laws.

Apply Now

Refine Your Search

customer experience analyst jobs in poynton, chs

KYC Analyst

Junior Cyber Security Analyst

1st line Service Desk Analyst

Reporting and Insight Analyst

Specialist Support Analyst

Project Administrator

2nd Line IT Support Analyst

Financial Crime Analyst - Detection Team (Manchester Hybrid)

IT Customer Experience Support Analyst

Jigsaw Homes Group Limited

Junior Power BI Developer

Trainee Occupational Health Advisor

Test Analyst

Business Analyst

Specialist Customer Care

Business Analyst: Salesforce and Sales Tools

Quality Assurance Analyst (Financial Crime)

IT Support Analyst

KYC Analyst

Global EPR Compliance Analyst

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