1st line support Work, Jobs in Preston, Eng (with Salaries)

IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- Up to £26,298 a year
- Monday to Friday
Quick apply
IT Service Desk Analyst
Key Group —Preston
- Full-time
- Agile
8d
AI Solutions Technician
Seriun —Burnley
- £30,000 - £40,000 a year
- Full-time
- Azure
- SharePoint
- Software development
- Work from home
- Employee discount
Quick apply
Repairs Advisor
Community Gateway Association —Preston
- £27,500 a year
- Full-time
- Microsoft Word
- Communication skills
- Sick pay
1d
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Travel
- Conflict management
Sales Advisor Preston - FTC 19 Hours a week
Angling Direct —Preston
- £12.21 an hour
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Level 2 Accounts Apprentice
1st Technologies Ltd —Preston
- £8 an hour
- Full-time
- In-person
- Employee discount
- Bereavement leave
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Sick pay
SCHOOL APPLICATIONS OFFICER
Lancashire County Council —Preston
- £40,777 - £46,142 a year
- Full-time
- Communication skills
- School
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- ERP systems
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
School Catering Manager
Longridge High School —Preston
- £23,076 - £26,290 a year
- Part-time
- Customer service
- Computer literacy
- Cooking
- Free parking
- Annual leave
Quick apply
11d
Customer Case Manager
ENWL —Preston
- £35,000 - £38,500 a year
- Continuous improvement
- Annual leave
- Employee assistance programme
ATTENDANCE OFFICER
Lancashire County Council —Preston
- £32,061 - £36,363 a year
- Part-time
- School
Young Carers Support Worker
Blackpool Carers Centre —Blackpool
- £26,861 a year
- Full-time
- In-person
- Free parking
- Sick pay
Quick apply
9d
TEACHING ASSISTANT 2A
Lancashire County Council —Preston
- £25,949 - £25,989 a year
- Part-time
- Administrative experience
- Experience working with children
- Organisational skills
Service Desk Manager
OCU Group —Preston
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply
Customer Service & Digital Operations Executive
Pentland Brands —Blackburn
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Employee discount
- Flexible schedule
8d
Laundry Assistant (Sedgemoor Hub)
Liverpool City Council —Liverpool
- £24,796 - £25,583 a year
- Employee assistance programme
Trust Deputy Catering Manager
Endeavour Learning Trust —Chorley
- £25,673.92 - £29,249.22 a year
- Customer service
- Supervising experience
- Organisational skills

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IT Support Engineer (1st Line)

Forbes Solicitors -
Preston

Apply Now

Job details

Full-time

Benefits

Annual leave
Discounted gym membership
Employee discount
Paid volunteer time
Sick pay

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
IT service management
Service restoration
Continuous improvement
Technical writing
Application support
Cybersecurity
Communication skills

Full job description

IT Support Engineer (1st Line) IT Team
Location: Gordon House
Hours: Full-time, 38.75 hours per week

The Role

Forbes Solicitors are seeking an IT Support Engineer (1st Line) to join our IT team. This role provides an excellent opportunity for someone to develop their technical knowledge and gain exposure to Microsoft 365 administration, endpoint management and wider IT operations within a professional services environment.

Key Responsibilities

Act as the first point of contact for all IT incidents, service requests and technical enquiries, delivering professional support via phone, email, remote assistance and face-to-face interactions.
Diagnose, troubleshoot and resolve first-line issues across Windows 11, Microsoft 365, Outlook, Teams, printers, mobile devices, VoIP systems, audio-visual equipment and business applications, including the Firm’s Case Management System.
Manage incidents and service requests through the IT Service Management system, ensuring timely resolution and effective communication.
Support cybersecurity and compliance activities, including endpoint protection, security monitoring, device compliance and data protection requirements.
Assist with IT projects, new technology deployments, service rollouts, supplier engagement and continuous improvement initiatives to enhance service delivery.
Create and maintain support documentation, knowledge base articles and user guidance, while sharing knowledge across the wider IT team.

About You

We are looking for people that can demonstrate the following:

Essential:

Previous experience within an IT Service Desk, Help Desk or IT Support role.
GCSES grade 9-4, including English and Maths, or equivalent.
Previous experience supporting Microsoft Windows and Microsoft 365.
Displays excellent written and verbal communication skills.
Demonstrates the ability to prioritise tasks, manage time effectively, and coordinate multiple activities simultaneously.
Aligns with the Firm’s values.
Ideally the successful candidate will have a driving licence and access to a vehicle (*If you have a disability that prevents you from driving, please specify so we can assess what reasonable adjustments can be made).

Desirable:

Obtains a relevant IT-related qualification or equivalent practical experience.

The Firm
Forbes Solicitors is a Legal 500 Top Tier and Chambers Leading Firm with offices across the North. We are proud Investors in People UK Employer of the Year: Silver (250+), committed to collaboration, growth, and delivering practical, results-driven legal services.

Benefits

33 days annual leave, including bank holidays, increasing with length of service.
Annual leave purchase scheme (Subject to T&Cs).
Enhanced family friendly policies and pay for Maternity, Paternity and Adoption.
Enhanced sick pay.
Celebration and Volunteer leave.
Ongoing professional development and progression opportunities.
Profit share scheme.
Additional long service awards.
Subsidised tuck shops.
Staff discount on Firm services.
Health care benefits (Health Cash Back Plan and Mental Health Counselling Services).
BUPA (Solicitor positions only, for self, not dependents).
Retail and gym membership discounts.
Recruitment and legal department referrals (Subject to T&Cs).
Annual Events.

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.

Apply Now

Refine Your Search

1st line support jobs in preston, eng

IT Support Engineer (1st Line)

1st Line Support IT Engineer

IT Service Desk Analyst

AI Solutions Technician

Repairs Advisor

IT Support Analyst

Sales Advisor Preston - FTC 19 Hours a week

Level 2 Accounts Apprentice

1st line Service Desk Agent

SCHOOL APPLICATIONS OFFICER

Applications Support Analyst

School Catering Manager

Customer Case Manager

ATTENDANCE OFFICER

Young Carers Support Worker

TEACHING ASSISTANT 2A

Service Desk Manager

Customer Service & Digital Operations Executive

Laundry Assistant (Sedgemoor Hub)

Trust Deputy Catering Manager

I want to receive the latest job alerts for 1st line support in preston, eng

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