1st line support engineer Work, Jobs in preston, lan (with Salaries)

IT Engineer
Scorpion Automotive —Chorley
- £38,000 a year
- Full-time
- Azure
- Computer networking
- SharePoint
- Free parking
- Employee discount
Quick apply
1d
Systems Engineer 1st Line
Blackburn with Darwen Council —Blackburn with Darwen
- £25,583 - £26,824 a year
- Full-time
- Software troubleshooting
- Customer service
- Continuous improvement
8d
3rd Line Infrastructure Engineer
VetPlus —Lytham
- Up to £40,000 a year
- Full-time
- ERP systems
- SQL
- Organisational skills
1st Line NOC Engineer (German speaking)
Evolve BG Ltd —Wigan
- £28,000 - £30,000 a year
- Hospitality
- Customer service
- English
Quick apply
Regional Field Engineer
OCU Group —Preston
- Full-time
- Microsoft Access
- Management
- Customer service
Quick apply

Related jobs to explore

Based on your search for 1st line support engineer

3rd Line Support Engineer
MCS Group —Ormskirk
Stay active with discounted access to local gyms. As a Lead IT Engineer, *you will serve as the final escalation point for technical issues* across our client…
From £45,000 a year
Quick apply
Data Processor (Engineering)
XAIS-PTS —Preston
Do you have full UK drivers license? Prepare road network data for surveys in a timely and accurate manner. How much experience do you have working with data (…
From £26,436.80 a year
Quick apply
7d

I want to receive the latest job alerts for 1st line support engineer in preston, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Engineer

Scorpion Automotive
Chorley

Quick apply

Job details

Full-time
£38,000 a year
1 day ago

Benefits

Free parking
Company pension
Canteen
Company events
Employee discount
On-site parking

Qualifications

Azure
Technical support
IT support
Computer networking
SharePoint
Mac OS
IT
Intune

Full job description

Company Overview

Since its inception in 1973, Scorpion Automotive has grown to become a trusted provider to global vehicle manufacturers and the aftermarket in the specialist areas of automotive telematics and security. The company is committed to innovation, quality, and supporting its clients worldwide with cutting-edge automotive technology solutions.
Summary
You'll take day-to-day ownership of our Microsoft 365 environment — including Exchange Online, Teams, SharePoint, Intune and Entra ID — while acting as the escalation point for our 1st Line support team and owning complex tickets through to resolution. Alongside this, you'll support the operational controls behind our Cyber Essentials Plus and ISO 27001 programmes, maintain clear internal documentation and runbooks, and serve as our in-house functional contact for ERP, working closely with business super-users and our external partner. It's a broad, hands-on role for someone who's equally comfortable in the detail of an endpoint policy as they are mentoring junior colleagues or improving a process.

Responsibilities
Microsoft 365, Entra ID and endpoints

Help administer the Microsoft 365 tenant day-to-day: Exchange Online, Teams, SharePoint, OneDrive and the Microsoft Defender suite.
Help administer Entra ID (Azure AD): user lifecycle, groups, conditional access, MFA, application registrations and SSO onboarding for new SaaS tools.
Help to manage the Intune estate: device enrolment, compliance policies, configuration profiles, Windows and macOS endpoint baselines, app deployment and updates.
Help to manage the SharePoint information architecture and security-group model in partnership with the business as more data moves off legacy file shares.
Help to maintain the Snipe-IT asset register and keep hardware, software and licence records accurate and reconciled with Intune and Entra.

Service, support and the wider team

Act as the escalation point for the two 1st Line IT Support Technicians; mentor them informally and help with continuing to raise the technical level of the team.
Pick up complex 2nd/3rd line tickets in ITSM and own them through to resolution and documentation.
Maintain clear, useful internal documentation — runbooks, how-tos and the IT knowledge base — so support is repeatable and the team is not a single-point-of-failure.

Security, compliance and improvement

Help operationalise the controls behind Cyber Essentials Plus and ISO 27001: device compliance, identity hygiene, joiner/mover/leaver, patch and vulnerability status, endpoint protection.
Spot and close down workarounds and shadow IT and propose pragmatic improvements that make the secure path the easy path.

ERP — functional support

Act as the in-house point of contact for ERP user and process issues, working alongside business super-users and our external ERP partner.
Help to manage user accounts, roles and authorisations; support joiner/mover/leaver changes in line with our access-control standards.
Triage and resolve functional issues across the modules we use; escalate technical/Basis issues to the SAP partner with clear, well-documented tickets.

Technical skills

Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive)
Entra ID / Azure AD (user management, conditional access, MFA, SSO)
Intune — device enrolment, compliance policies, Windows/macOS management
Basic networking and security fundamentals
Cyber Essentials Plus / ISO 27001 awareness
ERP systems (ideally SAP) — functional support and user administration
ITSM / ticketing systems
Asset management tools

Soft skills

Good communicator — able to explain technical issues to non-technical people
Organised and methodical, comfortable managing several tasks at once
Confident writing documentation (runbooks, how-tos)
Happy mentoring and supporting less experienced colleagues
Problem solver who can work independently

If this sounds like the role for you, apply today!

Pay: £38,000.00 per year

Benefits:

Canteen
Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

1st line support engineer jobs in preston, lan

IT Engineer

Systems Engineer 1st Line

3rd Line Infrastructure Engineer

1st Line NOC Engineer (German speaking)

Regional Field Engineer

Related jobs to explore

I want to receive the latest job alerts for 1st line support engineer in preston, lan

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected