Job Title: Optical Assistant
Location: The Spectacle Factory Opticians, Bamber Bridge, Preston
Job Type: Full-Time 5 Days a Week (Monday - Saturday, 9:00 AM - 5:30 PM) may consider Part time to be discussed.
Salary: Competitive, based on experience
About Us:
At The Spectacle Factory, we’re more than an opticians — we’re a destination for bespoke eyewear and world-class vision care. Our philosophy is simple: every client deserves the best vision possible. We combine advanced ZEISS technology, expert optical knowledge and a luxury retail experience to help our clients see and look their best.
We’re now looking for a friendly, organised and enthusiastic Optical Assistant to join our growing team. This is a fantastic opportunity for someone who is passionate about delivering excellent customer service and goes above and beyond. You must have a keen eye for detail, and want to be part of a forward-thinking, family-run practice known for innovation and quality.
Key Responsibilities include but are not limited too:
- Pre-testing: Carry out pre-screening tests prior to eye examinations, including retinal imaging and visual field assessments, ensuring accuracy and patient comfort.
- Dispensing Support: Assist clients in frame selection, style advice and lens options, ensuring every pair of glasses suits their lifestyle and prescription.
- Adjustments & Repairs: Perform minor frame adjustments, fittings and small repairs to maintain comfort and prolong the life of clients’ eyewear.
- Customer Care: Welcome patients on arrival, handle phone and email enquiries, and guide them smoothly through their appointments.
- Administrative Support: Manage bookings, process payments, maintain accurate patient records, and assist with inventory, deliveries and ordering when required.
- Practice Presentation: Keep the showroom, equipment and displays immaculate and organised, reflecting our commitment to excellence.
- Team Collaboration: Support optometrists and dispensing opticians in daily clinic flow, ensuring each client receives seamless care.
- Ongoing Development: We’re looking for someone who enjoys learning new things and wants to continue developing their skills. We provide full training, and we love team members who take initiative and ask for opportunities to grow.
Key Requirements:
- Previous experience in optics, retail, or customer service is preferred but not essential — full training provided.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask.
- Confident using technology and managing digital systems.
- A genuine interest in fashion, design, and helping people look and feel their best.
- We welcome candidates withoptical experience, though this isn’t essential — full training will be provided.
- Experience in an independent or high-end practice is an advantage due to the technical nature of pre-testing and adjustments
Why Join Us?:
- A supportive and friendly team environment
- Opportunities to develop new skills and grow within the practice
- Competitive salary and benefits package
- Make a positive impact in a local healthcare setting
- Free eye testing and discounted glasses
- 28 days of annual leave (including bank holidays)
- Pension Scheme
- Staff discounts on designer eyewear and lenses.
- Comprehensive training and ongoing development.
- The chance to work with cutting-edge optical technology and premium eyewear brands.
If you are a motivated individual with strong administrative skills, a keen eye for organization, and a passion for providing excellent service, we would love to hear from you!
Please send your CV and a brief cover letter detailing your relevant experience. We look forward to receiving your application!
Job Type: Full-time
Pay: From £21,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
Application question(s):
- What is your salary expectation?
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)
Work Location: In person
