Job Introduction
Your new role
The successful candidate will work in accordance with a rehabilitation philosophy that promotes maximum independence for all service users, supporting them to achieve their goals and regain confidence in daily living. They will welcome service users returning home from hospital, inpatient units or the community, completing initial assessments and ensuring a smooth transition with continuity of care.
The role involves assessing and monitoring service users’ progress, regularly reviewing and updating care plans in partnership with the multidisciplinary team and with the active involvement of the individual. The postholder will support service users with onward care arrangements, making referrals to Adult Social Care where appropriate and maximising the use of community resources to meet identified needs.
A key aspect of the role is providing practical support with a range of daily living activities, including mobility, transfers, personal care, household tasks, meal preparation, social engagement and access to community services and activities. The successful candidate will apply safe moving and handling practices at all times, ensuring the wellbeing and safety of both service users and colleagues. You will maintain accurate, timely and professional records, and supervise, support and monitor the performance of Reablement Support Assistants.
In the absence of the Case Coordinator, the successful candidate will provide operational support and guidance to the team, escalating concerns and helping to ensure the smooth running of the service. They will work both independently and collaboratively, identifying and escalating risks appropriately to maintain high standards of care, safety and service delivery.
Who is the person summary:
With experience of working with adults with care and support needs, you will have knowledge of the relevant statutory framework applicable to social care including Care Act 2014 etc. You will have experience of undertaking personal care and have a clear understanding of the impact disability can have on an individual's daily life. Yu will be able to record, report and escalate information and maintain confidentiality. As well as a driving licence, you will have excellent communication skills and the ability to work flexibly to adjust to the needs of the service. A driving licence and access to a vehicle for work purposes as you will be required to make visits within the community
For full details, please review 'who is the person' on the job profile below attached.
About Portsmouth City Council
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Additional Information
If you would like to discuss this role in more detail with the hiring manager, please contact Holly Molyneaux, Operations manager - [email protected].
Please ensure that you read the job profile for full details on the post. You are required to work on a rota basis covering Monday - Sunday as per needs of the service. You are based in the office and will be completing community visits.
We are not able to offer sponsorship for this position.
Interview process: w/c 27 July 2026.
Our recruitment process
Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal
You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council
Portsmouth City Council is committed to safeguarding and promoting the welfare of adults at risk and expects all staff and volunteers to share this commitment. Every post is subject to PCC and Portsmouth Safeguarding Adults Board safer recruitment procedures.
Disclosure and Barring Service (DBS) will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS privacy notice before submitting any information.
You will need to explain any gaps in your career history within the last 5 years - this is essential for all safeguarding roles.
Should you require any support in completing the application form please contact [email protected] or call the recruitment team on 023 92 616 800.
