Customer success manager Work, Jobs in Preston (with Salaries)

Key Account Manager
Parkingeye Limited —Coppull
- £38,000 - £42,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Store Manager
Aldi —Chorley
- £52,910 - £69,000 a year
- Annual leave
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
2d
Retail Store Manager
Monkhouse Schoolwear —Preston
- £14.19 an hour
- Full-time
- Computer literacy
- School
New Business Sales Executive
Geminii Software Limited —Bamber Bridge
- £42,000 - £47,000 a year
- Full-time
- Hybrid work
- Sales
- ERP systems
- No experience needed
Quick apply
Implementation Manager
SR Ltd —Chorley
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- Communication skills
Quick apply
Business Development Manager (BDM) - Preston - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Preston
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
National Accounts Manager
Crown Paints —Darwen
- Full-time
- Sales
Quick apply
Customer Escalations Officer
Perch Group —Blackpool
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Referral programme
Quick apply
1d
Night Manager - Preston Riversway
Morrisons —Preston
- Night shift
- Hospitality
- Team management
- Employee discount
Quick apply
Customer Success and Retention Manager
The DMS Digital Group —Bolton
- £30,000 - £40,000 a year
- Full-time
- Driving
- Travel
- IT
- Free parking
- Employee discount
Quick apply
6d
Account Manager
Crown Oil —Bury
- £28,000 - £30,000 a year
Quick apply
Client Services Representative
Moneyfarm —Preston
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
Lead Generator
Johnsons Workwear Ltd —Preston
- £12.73 an hour
- Full-time
- Health & wellbeing programme
Quick apply
2d
General Manager
Vertu Motors —Brierfield
- Full-time
- Leadership
Quick apply
6d
Onboarding Manager
fulfilmentcrowd Limited —Chorley
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- English
- Free parking
- Health & wellbeing programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
Quick apply
Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Blackburn
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Deputy Manager
Iceland —Manchester
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Sales Account Manager
SYNERGY GARSTANG LTD —Garstang
- £56,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
Quick apply

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customer success manager jobs near preston

Key Account Manager

Parkingeye Limited -
Coppull

Quick apply

Job details

Full-time
£38,000 - £42,000 a year

Qualifications

Customer service
English
Microsoft Office
Account management
Leadership
Communication skills

Full job description

OVERVIEW

As a Key Account Manager you will be responsible for prospecting and on-boarding new clients whilst also maintaining and developing existing accounts. Achieving this balance is key to your success in the role.

You will be required to interact with colleagues across the company and within your team to facilitate the smooth implementation of new car park management schemes as well as ongoing maintenance of existing systems to guarantee the delivery of a positive client experience at all times.

You must have demonstrable work experience in a client-facing role with the aptitude and desire to learn new technical concepts and technologies. You will be responsible for negotiating future contracts, solving day to day issues and cross selling the company’s other products and services.

KEY DUTIES & RESPONSIBILITIES

Identify prospects and build relationships with potential clients which includes a combination of warm and cold leads
Compile proposals and contracts
Attend exhibitions and networking events as required
Contribute to the solution/service/cost structure
Meet with decision makers, play an integral role in new business pitches and oversee the effective on-boarding of new clients
Gain a detailed knowledge of the car park management system and understand how this product can be implemented to meet the requirements of the client
Meet your own individual sales target as set by the Sales & Marketing Director

Client Retention Requirements

Present new products and services to enhance existing relationships
Build strong and positive relationships with clients at various levels
Work with technical staff and other internal colleagues to meet customer needs
Be the key interface between the client and all relevant internal departments
Plan and project manage the implementation of numerous car park management systems at any one time with the assistance of an Account Executive
Delegate work to an Account Executive who will assist in the day-to-day management of an account
Complete administrative tasks in connection with internal processes/procedures
Communicate with clients and colleagues via telephone and email
Attend client implementation meetings
Ongoing operational analysis of client sites to ensure profitability at all times
Production of management information/reports as and when required internally and externally
Identify any training/knowledge needs for clients and prepare and perform training sessions/documentation
Initiate and lead periodical account reviews with clients to ensure client satisfaction
Identify opportunities to cross-sell

FORMAL QUALIFICATIONS & EXPERIENCE REQUIRED

Experience of selling to and managing key accounts
The ability to demonstrate how to grow revenues using account management principles
Worked in a complex project environment
Previous accountability for making commercial decisions
Intermediate/advanced MS Office skills
Demonstrate leadership of tasks and projects in previous working history
Ability to find and pursue new leads and sign potential clients
Strong account management and relationship building skills
Excellent organisational, prioritisation and communication skills
Strong I.T. and written English language skills
Ability to multi-task
Confidence in dealing with all levels of personnel both externally and internally
Aptitude to work both independently and as part of a team with an element of team leadership
Willingness to assume responsibilities and take ownership of tasks
Capacity to work under pressure as customer requests can often occur in an unpredictable manner
Travelling and overnight stays will be required as part of the role

PERSONAL ATTRIBUTES/SKILLS

Customer service minded
Good commercial acumen
Solutions oriented with good problem solving skills
Professional approach and results driven
Attention to detail
Proactive and shows initiative
Team player
Highly self-motivated
Hands on and flexible approach
bility to working towards strict deadlines
A friendly and personable person who will strive to be part of the company

Quick apply

Refine Your Search

customer success manager jobs in preston

Key Account Manager

Store Manager

Helpdesk Manager

Retail Store Manager

New Business Sales Executive

Implementation Manager

Business Development Manager (BDM) - Preston - Circa 41k Package - 53k OTE Uncapped

National Accounts Manager

Customer Escalations Officer

Night Manager - Preston Riversway

Customer Success and Retention Manager

Account Manager

Client Services Representative

Lead Generator

General Manager

Onboarding Manager

JUNIOR SALES ADVISOR

Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped

Deputy Manager

Sales Account Manager

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