It support 2nd line Work, Jobs in Preston (with Salaries)

IT Service Desk Analyst
Key Group —Preston
- Full-time
- Agile
7d
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Travel
- Conflict management
AI Solutions Technician
Seriun —Burnley
- £30,000 - £40,000 a year
- Full-time
- Azure
- SharePoint
- Software development
- Work from home
- Employee discount
Quick apply
Repairs Advisor
Community Gateway Association —Preston
- £27,500 a year
- Full-time
- Microsoft Word
- Communication skills
- Sick pay
17h
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
Short-term Temporary Team Member
NEXT —Blackburn
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5h
Resettlement Worker
Lancashire Women —Preston
- £27,779.00 - £27,779.20 a year
- CRM software
- Computer literacy
- Computer skills
Quick apply
SCHOOL BUSINESS SUPPORT OFFICER 2 RECEPTIONIST/ADMIN ASSISTANT
Lancashire County Council —Burnley
- £25,949 - £25,989 a year
- Full-time
- Front desk
- IT
- Communication skills
TEACHING ASSISTANT LEVEL 3 - DEAF ROLE MODEL
Lancashire County Council —Preston
- £28,142 - £32,061 a year
- Full-time
- Administrative experience
- Experience working with children
- School
- Paid training
HGV Class1 Driver
Alliance Healthcare —Preston
- £16.43 an hour
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount

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IT Support Analyst
Birchall Blackburn Law —Preston
Respond to and log calls, escalating calls as required with key support vendors. Full UK drivers licence is desirable due to regular travel required to our…
IT Service Desk Analyst
Key Group —Preston
As one of the UK’s leading later-life lending specialists, we provide expert advice and innovative solutions to help customers make the most of their retirement…
7d

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IT Service Desk Analyst

Key Group -
Preston

Apply Now

Job details

Full-time
7 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Microsoft Windows Server
Technical troubleshooting
ITIL Certification
User account management
Technical support incident logging
Agile
Customer support
Customer interaction
IT incident logging
Help desk

Full job description

We believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential, and thrive.

To do that, we’re mindful of staying true to the values that make us who we are, and proud of what we do.

Are you a tech-savvy problem solver with a passion for customer service? Join Key Group, a market-leading financial services company, as an IT Service Desk Analyst and be part of a dynamic IT team that keeps our business running smoothly.

Why Join Key Group?

Key Group has been helping people unlock a better retirement since 1998. As one of the UK’s leading later-life lending specialists, we provide expert advice and innovative solutions to help customers make the most of their retirement.

Our people are at the heart of what we do, and we foster a collaborative and supportive culture where you can develop your skills and grow your career.

What You'll Do:

Provide 1st and 2nd line IT support via phone, email, and face-to-face interactions.
Log and track IT issues, ensuring colleagues receive timely updates.
Troubleshoot and resolve technical problems efficiently across various systems.
Collaborate with 3rd line support and external suppliers when needed.
Assist with onboarding new starters and managing system access.
Ensure IT security and confidentiality are upheld at all times.

What We're Looking For:

Strong customer service skills with excellent communication.
Experience in Windows Server, Active Directory, MS Office, D365, remote support tools, and more.
ITIL Foundation qualification or equivalent experience.
Ability to work in a fast-paced, agile environment.

Some of our benefits:

23 days holiday + bank holidays (rising with service)
Additional holiday purchase scheme
1 Well-being Day
1 Charity Day
Tier 1 pension (5% Employee, 8% Employer)
Simply Health & Life Assurance
A supportive and innovative workplace where you can thrive

If you're ready to take the next step in your IT career, apply now and be part of a team that values innovation, collaboration, and career growth!

Apply Now

Refine Your Search

it support 2nd line jobs in preston

IT Service Desk Analyst

IT Support Analyst

AI Solutions Technician

Repairs Advisor

Senior IT Engineer

Short-term Temporary Team Member

Resettlement Worker

SCHOOL BUSINESS SUPPORT OFFICER 2 RECEPTIONIST/ADMIN ASSISTANT

TEACHING ASSISTANT LEVEL 3 - DEAF ROLE MODEL

HGV Class1 Driver

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