Case coordinator Work, Jobs in Preston Brook, Chs (with Salaries)

Customer Quality and Compliance Coordinator
Pinnacle Group —Liverpool
- £26,227.50 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Think Family Recovery Coordinator
Change Grow Live —Widnes
- £28,557.79 - £32,802.41 a year
- Case management
- Time management
- Annual leave
- Employee discount
9d
Social Value Coordinator
Gallifordtry —Manchester
- Full-time
- Microsoft Office
- Travel
- IT
- Employee assistance programme
- Employee discount
Domestic Abuse Specialist (MARAC) - July 2026 7982
L&Q —Manchester
- £37,573 - £41,541 a year
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Consignment & Case Inventory Coordinator GB
Uniphar Medtech UK Limited —Manchester
- Microsoft Excel
- Administrative experience
- Analysis skills
Quick apply
Business Development Coordinator
Mercury Hampton Ltd —Wirral
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
Proposals Administrator
Morris and Spottiswood —Warrington
- Full-time
- Hybrid work
- Microsoft Office
Quick apply
Scheme Coordinator - Later Living
MSV Housing Group —Bolton
- £26,151 - £28,213 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
5d
Bid Co-ordinator/ Junior Bid Writer
Fairway Energy —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Care Coordinator (Fixed-term contract)
evolve complex care —Birkenhead
- £30,000 a year
- Part-time
- IT
- In-person
- Care plans
- Health & wellbeing programme
- Referral programme
Quick apply
10d
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
Learning Disability Community Case Coordinator
DAVID LEWIS CENTRE —Alderley Edge
- £18,047.58 a year
- Temporary
- Organisational skills
- IT
- Communication skills
Quick apply
Plastic Surgeon, Dermatologists, GPs, Aesthetic Doctors
CLNQ —Manchester
- From £500 a day
- Part-time
- Anatomy knowledge
- Medication administration
- Bachelor's degree
Quick apply
Assistant Manager - Off-site Services
Blue Cross —Radcliffe
- £26,042 - £30,281 a year
- Weekend availability
- Remote
- Customer service
- Analysis skills
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
2h
Customer Service Coordinator - Manchester
Rapport —Manchester
- £22,500 a year
- Part-time
- Employee assistance programme
13d
ICRAS/Urgent Care Coordinator
Mersey Care NHS Foundation Trust —Liverpool
- £49,387 - £56,515 a year
- Full-time
6d
Bid Coordinator
IES Utilities Group LTD —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Frailty Administration Assistant
Mersey and West Lancashire Teaching Hospitals NHS Trust —Prescot
- £25,760 - £27,476 a year
- Full-time
- Computer literacy
- Communication skills
- Annual leave
7d
Street Reds Casual Community Coach
Manchester United —Manchester
- First Aid Certification
- School
CYP Clinical Co-ordinator MHST
Cheshire and Wirral Partnership NHS FoundationTrust —Crewe
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Childcare
- Working with children
11h

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case coordinator jobs near preston brook, chs

Customer Quality and Compliance Coordinator

Pinnacle Group -
Liverpool

Quick apply

Job details

Full-time
£26,227.50 a year
6 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking to recruit a Customer Quality and Compliance Coordinator to support a customer-first culture, creating operational resilience through service delivery enhancements and data consolidation. In this role, you will focus on monitoring and improving the quality of customer interactions, overseeing compliance with housing allocation, repairs, and maintenance processes, and ensuring accurate, actionable data analysis supports continuous improvement.

Pinnacle Service Families manages 49,000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO), part of the Ministry of Defence, our work supports service families by providing well-managed services and advocating for their needs in everything we do.
This is a full-time, hybrid role with a requirement of 3 days in the office each week. The working hours are 8AM-4.30PM.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Monitor and evaluate customer interactions (calls, emails, CRM data) to ensure accuracy, professionalism, empathy, and compliance with service standards.
Identify areas for service improvement, and feedback to line managers as appropriate to support continuous improvement across NSC teams.
Ensure call centre operations comply with MOD contract requirements, housing regulations, data protection legislation (GDPR), and internal policies.
Support on internal and external audits of processes related to housing allocations, repairs, and maintenance reporting.
Collect, analyse, and interpret operational data (call quality scores, turnaround times, repair completion rates, complaints, etc.).
Provide regular quality and compliance reports to Quality, Assurance and Compliance Manager.
Identify performance trends, risks, and opportunities for operational improvement and make suggestions.

Key requirements:

Excellent communication skills and telephone manner.
Proficient in Microsoft Office applications and case management/CRM systems.
Knowledge of property management and housing legislation.
Experience in customer service or a client-facing position.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

case coordinator jobs in preston brook, chs

Customer Quality and Compliance Coordinator

Think Family Recovery Coordinator

Social Value Coordinator

Domestic Abuse Specialist (MARAC) - July 2026 7982

Consignment & Case Inventory Coordinator GB

Business Development Coordinator

Proposals Administrator

Scheme Coordinator - Later Living

Bid Co-ordinator/ Junior Bid Writer

Care Coordinator (Fixed-term contract)

Customer Service Coordinator

Learning Disability Community Case Coordinator

Plastic Surgeon, Dermatologists, GPs, Aesthetic Doctors

Assistant Manager - Off-site Services

Customer Service Coordinator - Manchester

ICRAS/Urgent Care Coordinator

Bid Coordinator

Frailty Administration Assistant

Street Reds Casual Community Coach

CYP Clinical Co-ordinator MHST

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