It infrastructure engineer Work, Jobs in Pudsey, Wyk (with Salaries)

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Travel
- In-person
Quick apply
IT Support Engineer
ITWiser LLP —Guiseley
- £26,000 - £32,000 a year
- Full-time
- Customer service
- English
- Travel
- Free parking
- Life insurance
Quick apply
IT Infrastructure Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- AWS
- Mentoring
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Travel
- Employee assistance programme
- Life insurance
Quick apply
IT Infrastructure Engineer
Pavers —York
- Full-time
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
DevOps Engineer Apprentice
QA Apprenticeships —Leeds
- £21,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
10d
Platform Engineer
Radar Healthcare —Leeds
- Remote
- Work from home
- Employee assistance programme
Quick apply
Graduate Technical Engineer
TPP —Leeds
- £60,000 a year
AWS Platform Engineer
CGI —Leeds
- Full-time
- AWS
Quick apply
Senior IT Infrastructure Engineer
Daisy Communications LTD —Nelson
- Up to £60,000 a year
- Full-time
- Azure
- AWS
- Mentoring
Quick apply
8d
Digital System Support Engineer
Caesars Entertainment —Leeds
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Annual leave
- Life insurance
System Engineer
Solera Holdings —Harrogate
- Full-time
- DevOps
- Continuous improvement
- IT
Cloud Operations Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Tankersley
- Full-time
- Continuous improvement
- Mentoring
- Scripting
Quick apply
11d
Senior Infrastructure Engineer - Network Automation
Department for Work and Pensions —Leeds
- £57,946 - £73,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Scripting
- Leadership
- Annual leave
- Employee assistance programme
Professional Services Engineer
Air IT —Leeds
- Full-time
- Azure
- Customer service
- SharePoint
- Annual leave
- Employee assistance programme
5d
Digital Telephony Engineer
Mid Yorkshire Teaching NHS Trust —Wakefield
- £32,073 - £39,043 a year
- Full-time
11d
Operations Engineer - Apprentice
Netcompany —Leeds
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Onsite Engineer
OCU Group —Leeds
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
Service Desk Engineer - 3rd Line
TIEVA —Leeds
- £32,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply

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IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

Biometrics Match
Bradford

Quick apply

Job details

Permanent | Full-time
£30,000 - £50,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Azure
Client engagement
Stakeholder liaison
Incident queue management
Ticket management
System design
Microsoft Exchange
Windows
Network infrastructure
Firewall
DHCP
VoIP
Virtualisation
Ticket management systems
Mentoring
DNS
Agile
Customer support
Customer interaction
Leadership
Microsoft Azure
Active Directory
Help desk

Full job description

Full‑time Permanent Leeds Salary dependent on experience

An established and growing IT Managed Service Provider is looking for a 2nd / 3rd Line IT Support Engineer to join their expanding support team. This is a customer‑facing role where you’ll support a wide range of clients, resolve technical issues across varied environments, and play a key part in delivering high‑quality service.

You must be confident speaking with customers, comfortable managing multiple tickets, and able to build strong stakeholder relationships. If you enjoy working in a fast‑paced MSP environment and want genuine progression, this role will suit you.

Your Background

Experience working for an IT Managed Service Provider
Strong customer‑focused approach
Comfortable working with ticketing systems, SLAs and KPIs
Able to manage your workload and communicate clearly with clients

The Role

Provide technical support to clients via phone, remote tools, and onsite visits
Take ownership of faults and work requests through to resolution
Troubleshoot issues across workstations, servers, networks, telephony and cloud services
Keep customers updated throughout the lifecycle of their ticket
Escalate issues where required using agreed procedures
Support the wider team to ensure SLAs are met and service quality remains high
Contribute to the design and delivery of modern systems and solutions
Mentoring or helpdesk leadership experience is desirable but not essential

Skills & Experience

Windows 10/11 end‑user support
Windows Server 2016/2019/2022/2025
Core server technologies:
Active Directory
Group Policy
DHCP
DNS
Exchange Server
Networking: switch/router/firewall configuration
Virtualisation: Hyper‑V and Broadcom
Backup technologies
Antivirus / EDR / spam filtering
Telephony (VoIP)
Knowledge of Microsoft 365, Azure and cloud technologies (desirable)
Passed MS‑900 or another modern Microsoft exam (MD‑102, MS‑102, MS‑700, MS‑721) or willingness to pass one within 6 months

Agile Working

Flexible working options available and open to discussion.

Benefits

Competitive salary based on experience
Relaxed, friendly office environment and strong work‑life balance
Profit share scheme
Investment in training and certifications
Pension scheme
20 days holiday + bank holidays (increasing annually up to 25)
Free onsite parking
Clear career progression opportunities
Access to mentoring, formal training and self‑development pathways

Keywords (for search visibility)

IT Support, 2nd Line, 3rd Line, Second Line, Third Line, IT Engineer, MSP, Managed Service Provider, Service Desk, Helpdesk, IT Support Engineer, Infrastructure Engineer, Microsoft 365, M365, Azure, Intune, Windows Server, Active Directory, Group Policy, DHCP, DNS, Exchange, Hyper‑V, Virtualisation, VoIP, Firewalls, Networking, Leeds IT Jobs, Yorkshire MSP, Technical Support, IT Technician, Escalation Engineer, Cloud Support, IT Services.

Job Types: Full-time, Permanent

Pay: £30,000.00-£50,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

it infrastructure engineer jobs in pudsey, wyk

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

IT Service Desk/Site Engineer

IT Support Engineer

IT Infrastructure Engineer

IT Field Engineer

IT Infrastructure Engineer

DevOps Engineer Apprentice

Platform Engineer

Graduate Technical Engineer

AWS Platform Engineer

Senior IT Infrastructure Engineer

Digital System Support Engineer

System Engineer

Cloud Operations Engineer

Senior Infrastructure Engineer - Network Automation

Professional Services Engineer

Digital Telephony Engineer

Operations Engineer - Apprentice

Onsite Engineer

Service Desk Engineer - 3rd Line

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