Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.
Want to be a part of it?
As a Framework Manager you will oversee the operational aspects of the Thames Water Infrastructure Programmes contract (across London and Thames Valley regions) and be responsible for the successful delivery of multiple workstreams safely and to budget. Reporting to the Contracts Director, you will have overall control and accountability for the operational delivery of all works on the contract. In addition, you will be actively involved in securing new work within the framework and in adjacent contracts as well as identifying any growth opportunities to support the contract.
In addition to the operational delivery of safety and quality you will also be responsible for contract profit and loss, including the identification and management of all project risks including health, safety, wellbeing, environment, programme to achieve client and company performance targets.
You will use leadership skills to manage and mentor your Delivery Managers, Project Managers and Site teams to build high performing teams to deliver their workstreams safely and sustainably as well as to develop them as individuals. You will be able to communicate at all levels within the organisation to build relationships with our clients and supply chain which support M Group Values and behaviours.
Responsibilities
- Ensure works are delivered safely, meeting all client, M Group & statutory standards and to the highest level of compliance in all aspects.
- Full commercial and programme responsibility for Framework.
- Have a hands-on approach for client and team relationships / management.
- Undertake leadership safety engagement tours and Thames water SHE audits to ensure we are embedding zero compromise safety culture.
- Proactively manage staffing & resource levels to deliver the volumes work.
- Ensure that all engineering construction work complies with all relevant construction statutory instruments in accordance with the Thames Water standards.
- Engage with the client to ensure we are meeting their expectations and delivering on their customer promises (internal and external) to improve our client / customer focus and reputation.
- Support a strategy that translates into a strong and innovative delivery of high-quality project works in a highly governed and challenging industry.
- Ensure Operational engagement with internal specialisms (SHEW, Commercial, Service Delivery) to effectively and efficiently work together on delivery and continuous improvement.
- Ensure that workstreams (and individual projects where applicable) are set up and managed effectively complying with Client, M Group and Statutory standards.
- You'll ensure that a detailed workstream management dashboard (with suitable and effective metrics) is in place for each Delivery Manager to track progress, with regular updates to the Contract Director.
- You'll manage the CI and Performance Management of operational delivery.
- You'll Provide annual turnover and contribution budget profiles.
- Responsible for ensuring that work programmes are delivered right first time, within scope and within budget whilst maintaining highest level of customer and client service at all time.
- Ensure that commercial and programme submissions are to the right quality and are submitted on time to obtain the maximum return.
- Ensure that profitability is good and that cash flow is maximised.
- To carry out all duties in accordance with M Group and Client requirements for Health, Safety and Welfare with due regard to Health & Safety Legislation and policy.
- In conjunction with your Delivery Managers engage and oversee the management of all Supply Chain requirements necessary to meet the delivery of the projects.
- Understand and manage key Stakeholders in the region through proactive engagement with Customer team.
- Act as operational bid lead for tenders, providing fully developed project proposals to deliver on the project briefs and prepare governance packs and take projects through internal governance.
- Assess and assure any design and pre-construction proposals for technical compliance prior to submission.
Skills and knowledge requirements
- Experience as a Framework Manager of delivering multi-million pound utility projects is essential (experience in Design and Build schemes is desirable)
- Experience and knowledge of regulated work environments is essential (water networks desirable)
- Experience of working on similar highly dynamic and complex environments
- Experience and good contractual understanding of working to NEC4 Options A, C and E and IChemE Burgundy Book (as well as experience with bespoke contracts related to NEC)
- Leadership skills and experience of managing teams
- Able to develop programmes to NEC standards and familiar with programming tools
- HND or Degree level equivalent in an Engineering or Project Management Occupation
- NEBOSH and APM qualifications desirable
- Holding a valid UK driving licence is essential
- Member of chartered institute or equivalent is desirable
- Negotiation skills
- Presentation skills
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Recommend a friend – get rewarded for introducing people to us!
In addition, this role offers;
- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- My Car Choice our salary sacrifice EV/ Hybrid car scheme
- Health Care Cash Plan, giving you and your family the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Private Healthcare - family cover
- 25 days annual leave plus bank holidays
- Discretionary bonus scheme
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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