Customer relations manager Work, Jobs in Purley, Gtl (with Salaries)

HR Case Manager - Field Based ( Nationwide travel)
Iceland —South Croydon
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
Head of UK and MEA Treaty Claims
SCOR —London
- Microsoft Powerpoint
- Management
- Analysis skills
Senior Manager - Financial Services (Investment Management & Wealth), Programme Leadership, Human Capital
Deloitte —London
- Hybrid work
- Azure
- AWS
- Project management
Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy
Marriott International, Inc —London
- £40,000 - £52,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Policy Communications Specialist , International Policy and Press Communication
Amazon UK Services Ltd. - A10 —London
- Full-time
- Social media management
- English
- Bachelor's degree
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- Project management
- AI
- Negotiation
- Employee assistance programme
- Employee discount
Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy
Marriott International, Inc —London
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Customer Relations Associate UK/EUR
Malaysia Airlines —London
- English
- Education
- Bachelor's degree
Customer Relations Manager
Aria Care —Thames Ditton
- £40,000 a year
- Nursing home
14d
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
14d
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
Vice President, Digital Engineering Services and Solutions Customer Engagement and Communications Lead
MUFG —London
- Full-time
- Management
- Marketing
- Social media management
Strategic Employee Relations Business Partner
Civil Aviation Authority —Gatwick Airport
- £75,000 - £80,000 a year
- Full-time
- Management
- Analysis skills
- Presentation skills
5d
Customer and Trading Manager - Nightshift
Sainsbury's —Croydon
- From £34,450 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Theatrical Public Relations Manager, UK, MGM Theatrical
Amazon UK Services Ltd. —London
- Full-time
- Presentation skills
- Bachelor's degree
- No degree
Senior Reward Specialist - 12 month Fixed Term Contract
1st Central —Haywards Heath
- £75,000 - £90,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
EMEA Senior Labor Relations Manager, Global Corporate Employee Relations (GCER)
AWS EMEA SARL (UK Branch) - F93 —London
- Full-time
- Spanish
- English
- Master's degree
Global Marketing Senior Director – Engagement and Activation
Boston Consulting Group —London
- Full-time
- Analysis skills
- Product management
- Agile
EMEA Labor Relations Manager, Global Corporate Employee Relations (GCER)
AWS EMEA SARL (UK Branch) - F93 —London
- Full-time
- English
- AWS
- Bachelor's degree
International Employee Relations Consultant, Human Resources - London
CoStar Group —London
- Full-time
- Spanish
- English
- Bachelor's degree
- Annual leave

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customer relations manager jobs near purley, gtl

HR Case Manager - Field Based ( Nationwide travel)

Iceland -
South Croydon

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Job details

Full-time

Benefits

Store discount
Company car
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Driving Licence
Management
Analysis skills
Driving
Human resources
Agile

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate HR Case Manager to join our growing business on a permanent basis.

The candidate will be preferably be based around the Croydon or Kent area of England area. The role is field based with nationwide travel. A company car is provided and therefore a full UK Driving Licence is required for this role.

PURPOSE OF THE ROLE

To provide a professional, proactive, expert telephone and written HR advisory service to managers at all levels across the business.
To provide advice and guidance to managers on complex people matters with a focus on gaining the best outcomes for both the business and the colleague. Specifically in relation to the management of serious conduct matters, capability, employee concerns and employee relations issues, including the management of suspensions and investigations. This includes reviewing investigation reports and complex letters or communications.
To provide active support to managers in the day to day case management of serious / complex employment issues whilst at all times considering the commercial constraints of the business and the legal framework

In this role you can expect to:

Act as a fully participating member of the HR team supporting HR and liaising and developing effective working relationships with wider stakeholders
Manage a portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales
Where appropriate, provide face to face support to Managers or act as HR lead on complex people matters, including hearings and appeals within nationwide locations
Ensure good employment practice through the provision of clear advice and guidance in line with Iceland’s HR policies, procedures and guidelines
Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
Work autonomously whilst using own initiative, on delegated work areas and where appropriate seek advice from senior colleagues when required
Take every opportunity to coach managers in aspects of people management including communication, robust decision making, fairness and consistency and application
Review and prepare (where appropriate) letters/ documents in readiness for and after formal hearings and providing feedback to Managers where required
Ensure all case management details are recorded accurately on the Case Management System and that cases are managed pro-actively and driven through to conclusion and ensuring personnel database reflects accurately

You should apply if you have:

Proven track record of managing a range of complex HR cases
Demonstrable, comprehensive up to date working knowledge of UK employment law and legislation and its’ implications for employers
Confident communication with people at all levels, with a style that is clear, engaging, coaching and collaborative whilst at times of challenge can hold your own
Strong partnership working with a variety of stakeholders
Ideally CIPD qualified (Level 7)
Experience of applying a commercial and pragmatic approach to providing HR risk based solutions to difficult issues that arise within challenging situations
Ability to work flexibly in an agile way in order to meet deadlines and respond positively and constructively to feedback
Good analytical and problem solving skills
Full UK Driving licence (field based roles)

What to expect from us:

Collaborative environment
A competitive salary
25 days holiday, plus 8 days bank holiday
15% store discount, 30% club individual restaurant discount
Educational sponsorship
Enhanced maternity/paternity leave
Long service awards
Reward & recognition

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Refine Your Search

customer relations manager jobs in purley, gtl

HR Case Manager - Field Based ( Nationwide travel)

Head of UK and MEA Treaty Claims

Senior Manager - Financial Services (Investment Management & Wealth), Programme Leadership, Human Capital

Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy

Policy Communications Specialist , International Policy and Press Communication

Partner Onboarding Coordinator

Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy

Customer Relations Associate UK/EUR

Customer Relations Manager

Employee Relations Manager, Employee Experience & Relations UK&IE

Associate Director- Programme Delivery

Vice President, Digital Engineering Services and Solutions Customer Engagement and Communications Lead

Strategic Employee Relations Business Partner

Customer and Trading Manager - Nightshift

Theatrical Public Relations Manager, UK, MGM Theatrical

Senior Reward Specialist - 12 month Fixed Term Contract

EMEA Senior Labor Relations Manager, Global Corporate Employee Relations (GCER)

Global Marketing Senior Director – Engagement and Activation

EMEA Labor Relations Manager, Global Corporate Employee Relations (GCER)

International Employee Relations Consultant, Human Resources - London

I want to receive the latest job alerts for customer relations manager in purley, gtl

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