Front of house manager Work, Jobs in Purley Way, Gtl (with Salaries)

Guest Service Manager
Holiday Inn Express London-Croydon —Croydon
- £28,100 a year
- Full-time
- Hotel
- Supervising experience
- Front desk
- Employee discount
Quick apply
5d
Front of House Manager
The Clermont —London
- £47,000 a year
- Full-time
- Hotel
- Analysis skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
5d
Assistant Front Of House Manager
The Roof Gardens —London
- Up to £53,000 a year
- Weekend availability
- Organisational skills
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Front of House Manager
Hotel Indigo London - Kensington —South West London
- Full-time
- Hotel
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
1d
Front of House Manager
Unbound Great Scotland Yard London —London
- Full-time
- Hotel
- Hotel experience
- Resort
- Employee assistance programme
- Employee discount
PLAYBOX Manager
Boxpark - Croydon —Croydon
- Weekend availability
- Bar
- Communication skills
Quick apply
Front of House Manager
St. James's Hotel & Club - Reception —London
- £41,604 a year
- Weekend availability
- Bar
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
Front of House Manager
Wingmans Soho —London
- £32,500 - £47,000 a year
- Full-time
- Restaurant management
- Training & development
- Leadership
- Employee discount
Quick apply
10d
Assistant Front of House Manager
Treehouse Hotel London —West London
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
Front of House Manager
Daytona Motorsport —Esher
- Weekend availability
- Computer literacy
- First Aid Certification
- Team management
Quick apply
5d
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Bar
- Leadership
- Communication skills
Quick apply
Hotel Manager
Premier Inn —Croydon
- £31,000 - £34,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Bar Manager
Boxpark - Croydon —Croydon
- Full-time
- Bar
- Inventory control
- Sales
Quick apply
Assistant Front of House Manager
Cairn Group —London
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
1d
Front of House Manager
The Royal Horseguards —London
- £47,000 a year
- Full-time
- Hotel
- Analysis skills
- Restaurant
- Employee discount
- Referral programme
Quick apply
3d
Front of House and Events Team Leader VA2803
Anabas —London
- £41,500 a year
- Full-time
- Management
- Front desk
- Guest services
- Employee assistance programme
- Life insurance
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Front of House Manager
The Cumberland —London
- Full-time
- Hotel
- Analysis skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
Food and Beverage Manager Events
Chop & Chip Co —London
- £30,000 - £34,000 a year
- Full-time
- Hospitality
- Culinary experience
- Supervising experience
- Sick pay
Quick apply
9d
House Manager
At Sloane —Chelsea
- £40,000 - £41,000 a year
- Weekend availability
- English
- Hotel
- Front desk
- Annual leave
- Referral programme
8d

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front of house manager jobs near purley way, gtl

Guest Service Manager

Holiday Inn Express London-Croydon
Croydon

Quick apply

Job details

Full-time
£28,100 a year
5 days ago

Benefits

Discounted or free food
Company pension
Canteen
Company events
Employee discount

Qualifications

Front of house supervision
Hotel and accommodations experience
Internal department liaison
Complaint handling
Supervising experience
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hotel experience
Hospitality management

Full job description

Guest Service Manager

Holiday Inn Express London - Croydon

At Holiday Inn Express London - Croydon , we’re looking for exceptional individuals who are passionate about hospitality and committed to delivering outstanding guest experiences. Our 156-room hotel offers modern comfort with a warm, friendly service that stands out.

We are currently seeking a Guest Service Manager to join our dedicated team on a full-time basis. If you're motivated, professional, and bring personality and passion to everything you do, we want to hear from you.

About the Role

Reporting to the Deputy General Manager, the Guest Service Manager plays a key leadership role within the hotel. You’ll work closely with a small, dynamic team to ensure smooth daily operations, deliver excellent service, and handle guest feedback effectively. This is a hands-on, front-facing position where you’ll lead by example, motivating your team to exceed guest expectations at every opportunity.

You’ll need to be proactive, adaptable, and confident in decision-making, with a genuine passion for delivering hospitality that goes above and beyond.

Key Responsibilities

Lead, motivate and develop the front-of-house team to deliver exceptional guest service aligned with Holiday Inn Express brand standards.
Ensure team readiness at the start of each shift and provide support during busy periods.
Handle guest feedback and complaints with professionalism and efficiency, ensuring timely resolution and follow-up.
Promote a service culture where guest satisfaction is a top priority and positive feedback is regularly achieved.
Maintain a solid understanding of hotel systems and tools (e.g. Guestline, credit card terminals, etc.).
Encourage continuous improvement, upskilling team members through coaching and hands-on training.
Ensure effective daily communication within the team and across departments.
Maintain strict security procedures and report any potential risks to the Deputy General Manager.

What We're Looking For

Previous experience in a similar supervisory or managerial role (e.g. Reception Team Leader or Assistant Front Office Manager).
Strong leadership and interpersonal skills, with a hands-on approach to problem solving.
Calm under pressure and capable of making sound decisions independently.
A passion for hospitality and genuine care for creating memorable guest experiences.
Excellent communication skills and a keen eye for detail.

What’s In It for You?

We believe in supporting our people so they can thrive – both professionally and personally. Here’s what we offer:

A competitive salary
Ongoing career development and training opportunities
Incentive and bonus programmes
Pension scheme
Discounted hotel room rates for you, your friends, and family
A supportive, friendly work environment with clear communication from leadership

Ready to Take the Next Step?

If you're an experienced hospitality professional ready to grow your career and make a real impact, we’d love to hear from you. Apply now by sending your CV – and take the first step toward joining our winning team at Holiday Inn Express London - Croydon .

Job Types: Full-time, Permanent

Pay: £28,100.00 per year

Benefits:

Canteen
Company events
Discounted or free food
Employee discount

Experience:

Opera PMS: 2 years (required)
Hotel Reception : 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

front of house manager jobs in purley way, gtl

Guest Service Manager

Front of House Manager

Assistant Front Of House Manager

Front of House Manager

Front of House Manager

PLAYBOX Manager

Front of House Manager

Front of House Manager

Assistant Front of House Manager

Front of House Manager

Head Host / Reservations & Guest Experience Lead

Hotel Manager

Bar Manager

Assistant Front of House Manager

Front of House Manager

Front of House and Events Team Leader VA2803

Front Desk Manager – Corporate Guest Services

Front of House Manager

Food and Beverage Manager Events

House Manager

I want to receive the latest job alerts for front of house manager in purley way, gtl

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