Operations lead Work, Jobs in Pyecombe, Esx (with Salaries)

Platform Operations Lead
AXA —Royal Tunbridge Wells
- £55,000 - £57,000 a year
- Salesforce
- Analysis skills
- IT
11d
Team Leader - Operations
Commodity Trader —Bolney
- £32,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
2d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Aerodrome Compliance Lead
Gatwick Airport Limited —Gatwick Airport
- From £89,265 a year
- Hybrid work
- IT
- Communication skills
- Free parking
- Employee discount
6d
Business Risk Manager, Operations Lead
Schroders —Horsham
- Full-time
- Analysis skills
- Travel
- Financial services
Director, Operations Lead - Private-Public Partnership (Tolling)
CSL Vifor —Haywards Heath
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Business
2d
Volunteer Trustee – Property, Planning & Environmental Risk Lead
East Sussex WRAS —Lewes
- Hybrid work
- IT
Quick apply
Team Leader - Production
Allergy Therapeutics —Worthing
- £37,000 - £42,550 a year
- Full-time
- Team management
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Service Planning Process and Data Lead
Atlas Copco Group —Burgess Hill
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Supply Chain & Procurement Lead
Universal Quantum —Haywards Heath
- Full-time
- Hybrid work
- Negotiation
- Annual leave
- Flexible schedule
Quick apply
Product & Sourcing Enablement Lead
IAG Loyalty —Crawley
- Full-time
- Leadership
Team Leader- Nights
Atlas Copco Group —Eastbourne
- Night shift
- Management
- Microsoft Office
- In-person
7d

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Team Leader - Operations
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Platform Operations Lead

AXA -
Royal Tunbridge Wells

Apply Now

Job details

Permanent
£55,000 - £57,000 a year
11 days ago

Qualifications

Salesforce
Analysis skills
ITIL
IT
SaaS

Full job description

Job Description:

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

Job overview:

We have a new opportunity for a Platform Operations Lead to join us, ensuring the stability, performance and effective delivery of platform services. This role is focused on service management, operational coordination and stakeholder alignment acting as a deputy to the Platform Operations Manager.

Key responsibilities:

Support day-to-day operations to ensure platform stability and performance
Lead incident, problem, and change management coordination
Act as incident lead during major outages, ensuring structured response and communication
Lead the operational onboarding of new services, features, and capabilities into BAU
Ensure all services meet operational readiness criteria (documentation, monitoring, support model, SLAs)
Drive initiatives to improve operational efficiency, reduce manual effort, and implement sustainable solutions
Act as a stand-in for the Operations Manager, ensuring continuity of operations
Represent operations in governance forums and stakeholder discussions
Track service performance (e.g., incidents, recurring issues, service stability, tracking consumption-based items)
Ensure that comprehensive documentation and knowledge management artefacts (playbooks, runbooks) are in place and kept up to date

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

Proven experience in IT service Management, Service Operations, or Platform Operations
Experience managing incident, problem, change and major incident processes in a production environment
Ability to work with third party suppliers and managed service providers
Proficiency coordinating operational readiness and service transition for new platform capabilities
Strong knowledge of ITIL service management practices e.g. Incident, Problem, Change, Major Incident and Service Transition)
Expertise in leading stakeholder management across business and technology teams
Strong troubleshooting, analytical and documentation skills
Experience supporting enterprise SaaS platforms with Salesforce experience highly desirable

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

#LI-Hybrid

Salary: £55,000 - £57,000 dependent on experience

Apply Now

Refine Your Search

operations lead jobs in pyecombe, esx

Platform Operations Lead

Team Leader - Operations

Governance Lead

Aerodrome Compliance Lead

Business Risk Manager, Operations Lead

Director, Operations Lead - Private-Public Partnership (Tolling)

Volunteer Trustee – Property, Planning & Environmental Risk Lead

Team Leader - Production

Service Planning Process and Data Lead

Supply Chain & Procurement Lead

Product & Sourcing Enablement Lead

Team Leader- Nights

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