Receptionist/administrative assistant Work, Jobs in Queensferry, Edh (with Salaries)

Patient Care Assistant (PCA)
Barbauchlaw Medical Practice —Bathgate
- Up to £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
7d
Receptionist/Administrative Assistant
NHS Scotland —Falkirk
- £26,696 - £28,988 a year
- Full-time
- Communication skills
2d
Medical Receptionist
The Glen Medical Practice —Cumbernauld
- £12.71 - £13.10 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Patient care
- Annual leave
Quick apply
7d

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Patient Care Assistant (PCA)

Barbauchlaw Medical Practice
Bathgate

Quick apply

Job details

Permanent | Full-time
Up to £25,000 a year
7 days ago

Benefits

Free parking
Annual leave
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
Communication skills

Full job description

Join our friendly team at Barbauchlaw Medical Practice!

We’re looking for a caring and organised Patient Care Assistant to be the welcoming face of our practice, supporting patients and helping to keep things running smoothly across our Armadale and Blackridge sites.

About Us:

At Barbauchlaw Medical Practice, we are a friendly and supportive GP practice serving our local communities across Armadale and Blackridge. We pride ourselves on delivering high-quality care in a welcoming environment. We are now looking for a reliable and approachable Patient Care Assistant to join our admin team, working across both of our sites.

About the Role

This is a varied and rewarding role where no two days are the same. You will be the first point of contact for patients — face-to-face, by phone, and online — providing excellent customer service while keeping things running smoothly behind the scenes.

Key Responsibilities:

Welcoming patients and visitors to the practice with warmth and professionalism
Answering telephone calls, booking appointments, and managing patient queries
Processing prescription requests and handling medical paperwork accurately
Supporting the clinical team with administrative tasks including scanning, coding, and filing
Managing incoming and outgoing correspondence (letters, emails etc)
Keeping patient records up to date on the clinical system (training provided)
Maintaining confidentiality and adhering to GDPR at all times
Working as part of a close-knit admin team to ensure the smooth daily running of the practice

About You:

Experience in a receptionist, administrative, or customer service role (healthcare experience is a bonus but not essential)
Friendly, calm, and patient-focused approach
Strong IT skills, including Microsoft Office and confidence in learning new systems
Excellent communication and organisational skills
Flexible and able to work across both sites as needed
Able to work well under pressure and remain professional at all times
A genuine interest in supporting patients and being part of a healthcare team

What We Offer:

Supportive working environment within a welcoming team
On-the-job training and opportunities for development
NHS pension scheme
28 days annual leave plus 8 public holidays (pro rata for part-time)

How to Apply:

If you are caring, organised, and enjoy working with people, we would love to hear from you. Please apply with your CV and a brief covering note explaining why this role is right for you. This role is not open to candidates who have applied previously; repeat applications will not be considered.

If you have any questions about the role, please feel free to contact:

Karen Sutherland, Reception Supervisor

Email:[email protected]

Phone: 01501 730432

Job Types: Full-time, Permanent

Pay: Up to £25,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

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