Debt relief & collection occupations Work, Jobs in Rackheath, Nfk (with Salaries)

Housing Income Recovery Officer
The Benjamin Foundation —Norwich
- £32,000 - £36,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
- Work from home
Quick apply
8d
Phone Based - Customer Account Manager
Match the Cash Ltd —Norwich
- £25,000 - £28,000 a year
- Full-time
- Financial services
- In-person
Quick apply
12h
Debt Recovery Assistant
Epos Now —Norwich
- £26,436 a year
- Full-time
- Microsoft Excel
- Salesforce
- In-person
VacancyTitle: Customer Advisor - Arrears Support
Northumbrian Water/Essex & Suffolk Water —Lowestoft
- £25,878 - £30,000 a year
- Full-time
- Customer service
- No experience needed
- Paid training
- Annual leave
9d
Customer Retentions Agent
Epos Now —Norwich
- From £25,396 a year
- Full-time
- In-person
- Referral programme

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debt relief & collection occupations jobs near rackheath, nfk

Housing Income Recovery Officer

The Benjamin Foundation -
Norwich

Quick apply

Job details

Part-time
£32,000 - £36,000 a year
8 days ago

Benefits

Company pension
Work from home
On-site parking

Qualifications

Customer service
Administrative experience
Analysis skills
IT
Communication skills

Full job description

Join a charity dedicated to transforming young lives and ending youth homelessness.

Housing Income Recovery Officer

Norwich (Hybrid)
£32,000 - £36,000 FTE (based on previous experience and qualifications)
18 hours per week | Permanent

About the role

The Benjamin Foundation is looking for a Housing Income Recovery Officer to manage rent arrears, former tenant debt, service charges and income recovery across our supported housing services. Working closely with operational and finance teams, you will maximise rental income through proactive case management, reporting and resident engagement, helping to support young people on their journey towards independence while contributing to our mission to end youth homelessness.

What we're looking for

Experience in income recovery, rent collection, credit control or a similar role
Strong administrative, numerical and analytical skills
Excellent communication skills with the ability to manage sensitive conversations professionally and empathetically
Knowledge of rent arrears recovery, welfare benefits and tenancy management
Strong IT skills, including Excel and database systems
Ability to produce accurate reports and maintain detailed records
Excellent attention to detail and problem-solving skills
A collaborative approach and commitment to delivering excellent customer service
Experience within housing, supported housing, social housing or the charity sector would be advantageous

Why join us?

Flexible hybrid working
Part-time hours (18 per week)
Employee pension scheme and additional benefits
The opportunity to make a real difference to vulnerable young people across Norfolk

Closing Date: 16 August 2026

Interview Date: 25 August 2026

Pay: £32,000.00-£36,000.00 per year

Benefits:

Company pension
On-site parking
Work from home

Work Location: Hybrid remote in Norwich NR2 4TP

Quick apply

Refine Your Search

debt relief & collection occupations jobs in rackheath, nfk

Housing Income Recovery Officer

Phone Based - Customer Account Manager

Debt Recovery Assistant

VacancyTitle: Customer Advisor - Arrears Support

Customer Retentions Agent

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