Senior analyst Work, Jobs in Ramsden, Oxf (with Salaries)

Senior Customer Service Advisor
Barclays —Witney
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Senior Strategic Analyst
Oxford University Press —Oxford
- Hybrid work
- AI
- Communication skills
- Employee discount
Senior FP&A Analyst
Oxford University Press —Oxford
- Hybrid work
- Employee discount
Senior Business Analyst (Infrastructure)
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- Hybrid work
- University
- Negotiation
- Annual leave
7d
Insights Manager
NielsenIQ —Oxford
- £45,500 - £76,950 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
Senior QA Analyst - Fixed-Term Contract
Rebellion —Oxford
- Mentoring
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Data Quality Analyst
St. James's Place —Cirencester
- Analysis skills
- Analytics
- Annual leave
8d
Business Analyst Assistant
Swindon Borough Council —Swindon
- £33,699 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
Quick apply
7d
Senior AI Commercialisation Strategist
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Oxford
- Machine learning
- Product management
- AI
- Annual leave
- Employee assistance programme
8d
Quality Manager – Asbestos (6 month fixed term contract)
Tetra Tech —Abingdon
- Continuous improvement
- Quality control
- Mentoring
Product Manager
System C —Oxford
- Full-time
Senior PMO Technical Systems Manager
FirstGroup —Swindon
- Up to £60,000 a year
- Full-time
- AI
- Employee assistance programme
Senior Mission Operations Engineer
Astroscale —Didcot
- £60,000 - £94,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Mentoring
- Life insurance
- Sick pay
14d
Product Director
Achilles Group Limited —Abingdon
- Spanish
- Business development
- Team management
- Annual leave
8d
Problem Analyst
St. James's Place —Cirencester
- Analysis skills
- Organisational skills
- Financial services
- Annual leave
Deskside Analyst
Hachette —Didcot
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Principal Business Analyst
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Education
- Bachelor's degree
- Business
- Annual leave
- Work from home
Quick apply
6h
Finance Analyst – Direct Costs Support
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick apply
9d
Core Network Senior Test Engineer
Capgemini —Abingdon
- Software troubleshooting
- Computer networking
- Communication skills
Finance Analyst – Technology & Indirect Costs Support
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick apply
9d

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senior analyst jobs near ramsden, oxf

Senior Customer Service Advisor

Barclays -
Witney

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Live chat
Stakeholder collaboration
Stakeholder liaison
Process improvement
Risk management
Customer interaction
Banking

Full job description

Date live: 20/08/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000120840

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior analyst jobs in ramsden, oxf

Senior Customer Service Advisor

Senior Strategic Analyst

Senior FP&A Analyst

Senior Business Analyst (Infrastructure)

Insights Manager

Senior QA Analyst - Fixed-Term Contract

Data Quality Analyst

Business Analyst Assistant

Senior AI Commercialisation Strategist

Quality Manager – Asbestos (6 month fixed term contract)

Product Manager

Senior PMO Technical Systems Manager

Senior Mission Operations Engineer

Product Director

Problem Analyst

Deskside Analyst

Principal Business Analyst

Finance Analyst – Direct Costs Support

Core Network Senior Test Engineer

Finance Analyst – Technology & Indirect Costs Support

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