2nd line support engineer Work, Jobs in ramsey, cam (with Salaries)

1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
- Full-time
- Azure
- Microsoft Office
- SharePoint
Quick apply
2nd Line IT Support Technician
DSM Group —Peterborough
- £30,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Senior Support Engineer
Bango —Cambridge
- SQL
- Scripting
- APIs
- Employee assistance programme
- Employee discount

Other jobs to consider

Find your next job by exploring related positions.

1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
Transport: Must have a full UK driving license – pool cars available. For Microbyte to provide a fast and reliable service it is important to be able to…
Quick apply
2nd Line IT Support Technician
DSM Group —Peterborough
You will provide remote and onsite support to a variety of business customers, assisting with escalated support tickets, infrastructure projects and day-to-day…
£30,000 - £34,000 a year
Quick apply

I want to receive the latest job alerts for 2nd line support engineer in ramsey, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

2nd line support engineer jobs near ramsey, cam

1st/2nd Line IT Support Engineer

Microbyte Solutions Ltd -
Peterborough

Quick apply

Job details

Full-time

Qualifications

Microsoft Windows Server
Sage
Driving Licence
Azure
Microsoft Office
DHCP
VoIP
Virtualisation
DNS
SharePoint
IT
VMWare
Communication skills
Active Directory

Full job description

Microbyte is looking for a 1st / 2nd line engineer to join an established MSP with exciting growth plans. This role will be for the Peterborough Headquarters and will mainly be office-based with the option of onsite work after probation. Previous IT-career experience is required, and the candidate will need to demonstrate critical thinking, superb communication skills and problem solving.

THE CANDIDATE MUST HAVE PREVIOUS EXPERIENCE IN A HIGH-PRESSURE ENVIRONMENT INVOLVING MANY CALLS AND CASES EACH DAY. MSP OR NOC EXPERIENCE IS AN ESSENTIAL CRITERIA FOR THIS ROLE.

The role will include:

Call-taking and immediate fixes (triage)
Pre-booked support tickets
Working with forward-thinking engineers and the latest technologies
On-the-job training and support for qualifications (Microsoft, 3CX, Cisco etc.)
Diverse customer-base and solution portfolio
Integration with a fast-paced, international team of people
Excellent, developed roadmap opportunities for clear progression

Role Specifics:

Probation Period: 3 months
Working Hours: 08:45 – 17:30
Project work: Opportunities available
Transport: Must have a full UK driving license – pool cars available
Salary: Dependent on experience but based on a clear roadmap

Working Knowledge Required:

PC, Mac + Windows Server (2016, 2019, 2022) Administration
Virtualisation Technologies (VMWare + Hyper-V)
Office 365 Administration (Exchange Online, Teams + SharePoint)
Printer Management + Administration
General Application Support (Office, Sage etc.)
Networking Concepts (DHCP, DNS, IP, NAT etc.)
Backup Management + Administration
Remote Support Tools
Active Directory + Azure AD Administration
Basic VoIP Understanding

For Microbyte to provide a fast and reliable service it is important to be able to confidently and efficiently prioritise, diagnose, research, and solve support issues.

Quick apply

Refine Your Search

2nd line support engineer jobs in ramsey, cam

1st/2nd Line IT Support Engineer

2nd Line IT Support Technician

Senior Support Engineer

Other jobs to consider

I want to receive the latest job alerts for 2nd line support engineer in ramsey, cam

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected