Helpdesk support Work, Jobs in Ramsey, Cam (with Salaries)

Helpdesk Analyst
Tensor —Saint Neots
- £26,500 - £27,500 a year
- Full-time
- Customer service
- SQL
- Computer networking
- Annual leave
Quick apply
6d
Conference Assistant/Co-ordinator - Peterborough
Emcor —Peterborough
- £26,434 a year
- Full-time
- Communication skills
- Time management
- Employee assistance programme
- Referral programme
Quick apply
IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Allocations and Helpdesk Supervisor
Medirest —Cambridge
- £14.05 an hour
- Hospital
- Hotel
- Organisational skills
6d
Property Maintenance Coordinator
Maintenance 24-7 Limited —Peterborough
- £27,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
5d
2nd Line IT Support Technician
DSM Group —Peterborough
- £30,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
Customer Support Engineer
Motorola Solutions —Cambridge
- Full-time
- Computer Science
- Engineering
- Analysis skills
Workplace Coordinator
ISS Facility Services —Cambridge
- Customer service
- Communication skills
Quick apply
7d
Workplace Experience Manager
CBRE —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Site Hub Manager
Meridian Trust —Ely
- £35,412 - £39,152 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
7d
Building Services Engineer
Kier Group —Rushden
- Full-time
- Communication skills
- Flexible schedule
Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Microsoft Outlook
- CAD
Mobile Gas Engineer
ISS Facility Services —Cambridge
- £43,500 - £51,200 a year
- In-person
- No travel
Quick apply
Multi Skilled Engineer (Electrical Bias)
Emcor —Cambridge
- £40,000 a year
- Overtime
- Contracts
- IT
- Employee assistance programme
- Referral programme
Quick apply

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Conference Assistant/Co-ordinator - Peterborough
Emcor —Peterborough
Communicate with customers face-to-face and/or over the telephone to ensure a professional and polite service delivery. Paid volunteering and charity days.
£26,434 a year
Quick apply

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Helpdesk Analyst

Tensor -
Saint Neots

Quick apply

Job details

Full-time
£26,500 - £27,500 a year
6 days ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Customer service
Microsoft SQL Server
Technical support
SQL
IT support
Computer networking
Communication skills
Help desk

Full job description

Job Description:
The Tensor Helpdesk, based at our offices in Hail Weston in Cambridgeshire, are responsible for providing customers with advice, guidance and technical support on our Time & Attendance and Access Control products. We are looking for hard working, proactive and self-motivated individuals to join our successful team and ensure that the support our customers receive is of the “World Class” level that Tensor strives for. A firm, yet caring and understanding attitude is required; remembering that no-one ever contacts the Helpdesk when everything is running smoothly!

What you will be doing:
The daily tasks of a Helpdesk Advisor are wide and varied but core responsibilities are:

Providing world-class technical support to customers via e-mail, phone & the online customer portal
Providing first and second line user guidance & technical support to customers using our hardware and software.
Logging customer queries and problems in the Helpdesk Management system
Liaising with other internal departments regarding identifying resolutions to outstanding problems and queries.
Ensuring customers are kept up to date with the progress of outstanding items

What are we looking for?
The ideal candidate for the role will have:

Previous experience in a technical support or Helpdesk role
Excellent verbal and written communication skills
A can-do attitude and customer focused approach
Pro-active and forward thinking
A good technical understanding of PCs, Windows and Networking
Experience of Microsoft SQL would be advantageous
Attention to detail and methodical in their approach
Able to prioritise and work under pressure, ensuring the level of support we offer remains excellent at all times

This Helpdesk position with Tensor involves an initial introductory period of 6 weeks, during this time you will be expected through a combination of training sessions, self-learning and shadowing other members of the team to become well versed with the products that Tensor offer in both Time & Attendance and Access Control.
23 days’ annual leave plus Bank/Public Holidays and 2 bonus days of annual leave. We also offer a reward scheme for length of service, whereby employees can earn up to 30 days' annual leave plus Bank/Public Holidays. A Company pension scheme is also available.

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Benefits:

On-site parking

Experience:

IT support: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk support jobs in ramsey, cam

Helpdesk Analyst

Conference Assistant/Co-ordinator - Peterborough

IT Desktop Support

Allocations and Helpdesk Supervisor

Property Maintenance Coordinator

2nd Line IT Support Technician

Business IT Support Engineer Apprentice

Customer Support Engineer

Workplace Coordinator

Workplace Experience Manager

Site Hub Manager

Building Services Engineer

Applications Engineer.

Mobile Gas Engineer

Multi Skilled Engineer (Electrical Bias)

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