Senior service advisor Work, Jobs in Ratho, Edh (with Salaries)

Senior Service Advisor
Vertu Motors —Ratho
- £35,000 a year
- Full-time
- Mentoring
- Communication skills
Quick apply
2d
Senior Customer Service Advisor
Barclays —Edinburgh
- £27,700 a year
- Weekend availability
- Travel
- Banking
- Life insurance
8d
Consulting Associate
Biedrzycki Enterprise Consulting Ltd —Edinburgh
- £3,800 - £4,900 a month
- Full-time
- Writing skills
- Research
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Senior Sales Advisor
Jewson Builders Merchants —Dalkeith
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Referral programme
Engagement Consultant (Scotland)
WSP —Edinburgh
- Part-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Flexitime
- Work from home
9d
Senior IT Transformation Consultant
Texaport —Edinburgh
- £60,000 - £85,000 a year
- Full-time
- Remote
- Mentoring
- Communication skills
Quick apply
HR Consultant
AAB —Edinburgh
- £30,000 - £32,000 a year
- Hybrid work
- Management
- Sales
- Research
- Annual leave
- Employee assistance programme
3d
People Advisor
Apex Hotels Ltd —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
11d
Renewable Energy Development Advisor - Associate
Savills —Edinburgh
- Full-time
- Remote
- Business development
- Contracts
- Annual leave
International Private Bank - Operations Projects Manager - Vice President
JPMorganChase —Edinburgh
- Full-time
- Analysis skills
- Agile
- Communication skills
1d
Head of Digital Communications
Crown Office and Procurator Fiscal Service —Edinburgh
- £62,111 - £77,439 a year
- Full-time
- Presentation skills
- Leadership
- Analytics
- Annual leave
- Employee assistance programme
Territory Manager
Newcross Healthcare Solutions Limited (1) —Edinburgh
- Up to £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply
Governance & Reporting Associate
JPMorganChase —Edinburgh
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Financial services
Occupational Health Advisor
OH3 Ltd —Edinburgh
- Part-time
- Case management
- Travel
- Mentoring
- Paid training
- Health & wellbeing programme
Quick apply
12d
Senior Policy Advisor: Local Growth and Place Division
Ministry of Justice —Edinburgh
- £49,325 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
5d
Talent Development Specialist
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Data analysis skills
- Project management
- Human resources
Quick apply
4d
Senior People Advisor - MATS
GAC —Grangemouth
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
9d
Senior Fitness Advisor
Bannatyne —Livingston
- £13.40 an hour
- Weekend availability
- Customer service
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
2d
Wealth Manager
JPMorganChase —Edinburgh
- Full-time
- Business development
10d
Corporate Tax Senior Associate
Burges Salmon —Edinburgh
- Part-time
- Hybrid work
- Tax experience

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Senior Service Advisor

Vertu Motors -
Ratho

Quick apply

Job details

Permanent | Full-time
£35,000 a year
2 days ago

Benefits

Company pension

Qualifications

Vehicle service booking
Mentoring junior staff
Motor vehicle service advising experience
Mentoring
Automotive service
Relationship management
Customer support
Customer interaction
Communication skills
Add-on sales

Full job description

Vertu Kia Edinburgh

Here at Vertu Kia Edinburgh, we have a fantastic opportunity for an experienced Senior Service Advisor to join our successful and well-established aftersales team. If you're looking to take the next step in your career with one of the UK's largest automotive retailers, we'd love to hear from you.

We are offering a salary of £35,000, alongside an excellent benefits package and outstanding career development opportunities.

As a Senior Service Advisor, you will play a key role within the aftersales department, supporting both customers and colleagues to deliver an exceptional customer experience. Acting as a senior point of contact, you'll help drive customer satisfaction, support the Service Manager in the day-to-day operation of the department, and lead by example in delivering best-in-class customer service.

Like us, you understand that outstanding customer service is about more than booking vehicles in for service and repair. It's about building trusted relationships, managing customer expectations, and ensuring every customer receives a professional and seamless experience from start to finish.

Your responsibilities will include:

Managing customer bookings and service enquiries.
Providing customers with updates throughout the repair or service process.
Identifying and recommending additional products and services where appropriate.
Resolving customer queries and supporting with more complex cases.
Supporting and mentoring other Service Advisors within the team.
Working closely with the workshop to ensure timely completion of work.
Maintaining high levels of customer satisfaction and achieving departmental targets.

To be successful in this role, you'll ideally have previous Service Advisor experience within a franchised dealership environment, along with excellent communication, organisational and relationship-building skills. A proactive approach, strong attention to detail and the ability to thrive in a fast-paced environment are essential.

At Vertu Kia Edinburgh, you'll be joining a stable, experienced and supportive team with a strong reputation for delivering outstanding customer service. We are committed to investing in our colleagues and offer clear pathways for career progression, whether that's developing into management or broadening your experience across our wider business.

We are proud to be the motor retailer that invests more in colleague development than any other, giving you access to industry-leading training programmes, ongoing coaching and long-term career opportunities.

Our benefits include:

25 days holiday rising with length of service, plus bank holidays
Access to our online rewards platform offering cashback and discounts with hundreds of retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension Scheme
Enhanced Maternity & Paternity Benefits

Apply today to be considered for this vacancy.

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.

#LI-JC1

Quick apply

Refine Your Search

senior service advisor jobs in ratho, edh

Senior Service Advisor

Senior Customer Service Advisor

Consulting Associate

Senior Sales Advisor

Engagement Consultant (Scotland)

Senior IT Transformation Consultant

HR Consultant

People Advisor

Renewable Energy Development Advisor - Associate

International Private Bank - Operations Projects Manager - Vice President

Head of Digital Communications

Territory Manager

Governance & Reporting Associate

Occupational Health Advisor

Senior Policy Advisor: Local Growth and Place Division

Talent Development Specialist

Senior People Advisor - MATS

Senior Fitness Advisor

Wealth Manager

Corporate Tax Senior Associate

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