Delivery manager Work, Jobs in Ravenshead, Ntt (with Salaries)

Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
9d
Fleet Manager
Vertu Motors —Nottingham
- £45,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Service Delivery Manager
Mitel —Nottingham
- Full-time
- Management
- Sales
- Presentation skills
Change Delivery Manager
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Car Sales Controller/ Assistant Store Manager
Carsa Limited —Mountsorrel
- Up to £60,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Health & wellbeing programme
- Referral programme
Quick apply
14d
Store Manager
Jollyes Pets —Mansfield
- £29,000 - £30,500 a year
- Weekend availability
- Customer service
- Retail management
- Life insurance
Quick apply
15h
Deputy Manager
Jollyes Pets —Mansfield
- £28,038 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
Quick apply
15h
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Referral programme
Quick apply
Business Manager
Vertu Motors —Derby
- £35,000 - £50,000 a year
- Full-time
- Communication skills
- Negotiation
- Employee discount
Quick apply
Digital Delivery Manager
Balfour Beatty —Derby
- Hybrid work
- AutoCAD
- No degree
- Mentoring
- Annual leave
Warehouse Flow Room Manager
DHL —Derby
- £45,000 - £51,000 a year
- Management
- Warehouse experience
- Leadership
- Free parking
Warehouse Team Leader Dispatch
DFS —Somercotes
- £37,142 a year
- Continuous improvement
- Organisational skills
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply
9d
Store Manager - Convenience - Kirkby Ashfield
Morrisons —Kirkby in Ashfield
- Weekend availability
- Customer service
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
KIDSWEAR AND MENSWEAR DERBY SECTION MANAGERS
INDITEX —Derby
- Full-time
- Customer service
- Leadership
- Communication skills
Quick apply
7d
UK Frameworks and Tenders Manager
RM Education Limited —Hucknall
- Hybrid work
- Microsoft Office
- Business development
- Organisational skills
- Annual leave
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
7d
Argos Shift Manager
Sainsbury's —Hucknall
- From £28,400 a year
- Sales
- Customer service
- Driving
- Employee discount
4d
Solutions Manager
Hill & Smith Infrastructure —Nottingham
- Full-time
- Hybrid work
- Sales
- Engineering
- Business development
Quick apply

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Service Delivery Manager

Link Integrated Security Solutions Limited
Mansfield

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year
9 days ago

Benefits

Casual dress
Company car
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service
Data analysis skills
Microsoft Office
Project management
Leadership

Full job description

Head of Service Delivery

Salary: £45,000 - £55,000 + Bonus + Company Vehicle/Car Allowance

Location: Mansfield

Reporting to: Managing Director

This isn’t just another Service Manager role.

We’re looking for someone who wants to build something.

Someone who enjoys improving businesses, developing great people and creating a service operation that customers genuinely recommend.

You’ll inherit a solid team, an established customer base and the opportunity to influence how the business grows over the next few years.

If you’re motivated by improving performance, building culture and delivering exceptional customer experiences, not simply keeping the wheels turning, we’d love to hear from you.

About the Role

As Head of Service Delivery, you’ll lead our entire service function across maintenance, reactive call-outs and small works.

You’ll be responsible for ensuring our engineers have everything they need to deliver an outstanding customer experience whilst continually improving operational efficiency, profitability and team performance.

This is a highly visible leadership position reporting directly to the Managing Director, giving you the opportunity to shape strategy, influence investment decisions and play a significant role in the future growth of the business.

Must have

a minimum of 10 years' hands-on experience across multiple disciplines including fire detection, intruder alarms, CCTV, access control and associated life safety systems.

What You’ll Be Responsible For

Leading a High-Performing Service Operation

You’ll take ownership of the day-to-day delivery of our service department, ensuring customers receive consistently outstanding levels of service whilst maintaining operational excellence.

You’ll continually improve:

SLA performance
First-time fix rates
Engineer utilisation
Response times
Customer satisfaction
Service profitability

Building an Exceptional Team

Our engineers are the heart of our business.

You’ll recruit, develop, coach and inspire a team that enjoys coming to work, takes pride in what they do and delivers consistently high standards.

You’ll create a culture built around:

Accountability
Continuous improvement
Collaboration
Professional development
Recognition

Delivering Outstanding Customer Relationships

You’ll build trusted relationships with key customers, become the senior point of escalation when needed and work proactively to improve retention and customer satisfaction.

You’ll regularly review performance with customers, identify opportunities for improvement and work alongside our commercial teams to strengthen long-term partnerships.

Driving Commercial Performance

You’ll understand that exceptional service and commercial success go hand in hand.

You’ll monitor service performance, control operational costs, improve efficiency and identify opportunities to grow recurring revenue whilst maintaining exceptional customer service.

Providing Technical Leadership

You’ll support our teams with your technical expertise across:

Fire Detection & Alarm Systems
CCTV
Access Control
Intruder Alarms
Emergency Voice Communication
Electronic Article Surveillance

You’ll also champion new technology, modern service systems and continuous innovation.

About You

You’ll probably already be leading a successful service department within the Fire & Security sector and now be looking for a role where you can genuinely influence the future of a business.

You’ll bring:

Proven leadership experience within Fire & Security
A track record of improving operational performance
Strong commercial awareness
Experience managing KPIs and service delivery
Excellent customer relationship skills
The ability to lead, motivate and develop people
Strong technical understanding of fire and security systems
A proactive mindset with a passion for continuous improvement

What Success Looks Like

Within your first 12 months you’ll have:

Improved service KPIs across the business
Increased customer satisfaction
Reduced reactive issues
Improved engineer engagement and retention
Increased operational efficiency
Enhanced profitability
Introduced new ideas, systems and improvements
Become a trusted member of the senior leadership team

What We Offer

£45- £55,000 basic salary
Annual performance bonus
Company vehicle or car allowance
Pension
Ongoing professional development
Modern systems and technology
A genuine opportunity to shape the future of the business
Clear progression towards Operations Director

Pay: £45,000.00-£55,000.00 per year

Benefits:

Casual dress
Company car
Cycle to work scheme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in ravenshead, ntt

Service Delivery Manager

Fleet Manager

Account Manager - Derby

Service Delivery Manager

Change Delivery Manager

Car Sales Controller/ Assistant Store Manager

Store Manager

Deputy Manager

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Customer Experience Manager

Business Manager

Digital Delivery Manager

Warehouse Flow Room Manager

Warehouse Team Leader Dispatch

Store Manager - Convenience - Kirkby Ashfield

KIDSWEAR AND MENSWEAR DERBY SECTION MANAGERS

UK Frameworks and Tenders Manager

Global Senior Manager, Customer Happiness (1 year contract)

Argos Shift Manager

Solutions Manager

I want to receive the latest job alerts for delivery manager in ravenshead, ntt

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