Receptionist/care navigator Work, Jobs in Rayleigh, Eng (with Salaries)

Receptionist/Care Navigator
PrimaryCareCareers —Basildon
- £13 an hour
- Front desk
- IT
- Communication skills
10d
PCN Care Navigator/Receptionist
Laindon Medical Group —Basildon
- £12.71 an hour
- Part-time
- Continuous improvement
- Accounting
- Front desk
Quick apply
2d
Receptionist / Care Navigator
PrimaryCareCareers —Colchester
- £12.71 an hour
- Front desk
- IT
- Communication skills
Patient Navigator
PrimaryCareCareers —Halstead
- £12.78 an hour
- Monday to Friday
- Administrative experience
- Front desk
- IT
3d

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PCN Care Navigator/Receptionist
Laindon Medical Group —Basildon
You must be a team player with excellent communication skills, telephone manner and have the ability to work under pressure. Job Types: Part-time, Permanent.
£12.71 an hour
Quick apply
2d
Receptionist/Care Navigator
PrimaryCareCareers —Braintree
The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries…

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Receptionist/Care Navigator

PrimaryCareCareers -
Basildon

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Job details

Permanent
£13 an hour
10 days ago

Benefits

Company pension
On-site parking

Qualifications

Clinical record keeping
SystmOne
Updating electronic health records
Stakeholder liaison
Patient appointment coordination
UK GDPR
Filing
Scanning
Complaint handling
Patient service
Appointment booking and call handling
Medical reception and administration experience
Front desk
IT
Customer interaction
Patient record updating
Patient appointment data entry
Managing patient records
Communication skills

Full job description

About the Role

Langdon Hills Medical Centre has an exciting opportunity for a receptionist/care navigator to join our professional team on a part-time basis for approximately 20-30 hours per week, days and times will be discussed at interview. This role is key in assisting our practice in providing the highest quality of patient care.

In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

The main responsibilities of the role include:

Greet and direct all patients;
Book, amend and cancel appointments using the practice clinical system.
Handle patient queries sensitively and confidentially.
Maintain accurate patient records including scanning and filing medical documents.
Liaise with clinicians, nurses and colleagues as required.
Accept, issue and hand out prescriptions, letters, completed forms, specimen bottles, etc;
Deal with requests for information and managing problems and complaints;
Advise patients of practice procedures;
Answer the telephone, promptly.

About the Candidate

We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:

Excellent communication skills and interpersonal skills, with a clear and polite telephone manner;
Experience of working with the general public, being sensitive and empathic in distressing situations;
Confidence to work as part of a team and ability to "think on your feet";
Strong IT and administration skills;
Friendly, reliable and punctual; discreet and able to maintain confidentiality; proactive team player. Understanding of patient confidentiality and GDPR with willingness to undertake relevant training.
Previous medical or healthcare receptionist experience using System One is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us

Langdon Hills Medical Centre is an innovative, well organised and forward-thinking GMS training practice. We have a practice population of 145900 patients with a growing list size. We have a supportive nursing and administrative team and use the SystmOne computer system. We offer a competitive salary, NHS Pension and on site parking.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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