Chief commercial officer Work, Jobs in Reading, Brk (with Salaries)

Chief Customer Officer
CyberSentriq —Reading
- Full-time
- Hybrid work
Quick apply
2h
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Chief Medical Officer
Abbott Laboratories —Abingdon
- Full-time
Chief Technology Officer - Medical Device
Neupulse —Basingstoke
- Hybrid work
- Software development
- Leadership
Quick apply
Head Of Revenue Operations
Webexpenses —Reading
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick apply
Sales Chief Technology Officer, UK&I
Lenovo —Farnborough
- Full-time
- Leadership
Director of Sales
Activate Learning —Reading
- Hybrid work
- Sales
- Business development
- Contracts
- Free parking
- Annual leave
1d
Partner & Sales Enablement Manager
Product and Props —Camberley
- Full-time
- Sales
- Communication skills
- Employee assistance programme
General Manager
Lucy Electric —Thame
- Sales
- Customer service
- Engineering
Commercial and Strategic Growth Director
Stayinfront EMEA —High Wycombe
- Communication skills
Quick apply
Chief Finance Officer - Thames Valley
The CFO Centre —Reading
- Hybrid work
Quick apply
Head of Marketing UK and Ireland
Elanco —Hook
- Full-time
- Sales
- Marketing
- Master's degree
1d
Chief Finance Officer - Severn Valley & Oxford
The CFO Centre —Oxford
- Hybrid work
Quick apply
Chief Finance Officer - Guildford & Kingston Upon Thames
The CFO Centre —Guildford
- Hybrid work
Quick apply

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Chief Customer Officer

CyberSentriq -
Reading

Quick apply

Job details

Permanent | Full-time
2 hours ago

Full job description

Chief Customer Officer

We're PE-backed, scaling toward $100M ARR, and we have a brand-new seat on the Executive Leadership Team. CyberSentriq has proven product-market fit; now we need someone to build the customer-centric machine that turns retention and expansion into our most valuable, defensible asset and to do it in a cybersecurity business where trust is the product. If you want to build something from the ground up, not maintain something already built, this is your role.

WHY THIS ROLE, WHY NOW

Our next phase demands that retention and expansion scale as fast as new logo acquisition and that we're investor-ready with the metrics, forecasting and governance to prove it. This role is the architect of that capability, reporting directly to the CEO.

WHAT YOU'LL OWN

GRR and NRR as board-level KPIs - full commercial accountability for retention and expansion revenue across the entire customer base.
The end-to-end customer lifecycle: MSP onboarding, adoption, value realisation, renewal and expansion -every stage measurable, every stage commercially optimised.
AI-enabled health scoring and churn-risk models - built and adopted by the full CX team, not just discussed in a deck.
A high-performing CX leadership team, hired, onboarded and building momentum inside your first 120 days.
The Board and investor narrative on customer health - quarterly, credible, data-backed, defensible under scrutiny.
Customer trust as a competitive weapon - partnering with the CISO and Product on security posture, compliance, and incident response.
The Voice of the Customer programme - feeding insight straight into product prioritisation and commercial decisions.

WHAT YOU BRING

C-suite or senior VP-level CX/Customer Success leadership in SaaS, with proven ownership of GRR/NRR targets at scale.
PE-backed or investor-scrutinised experience - you're fluent in board reporting and comfortable under diligence.
Real cybersecurity domain credibility - you can hold your own with a CISO, not just a Customer Success Manager.
A track record of building post-sale motions in an MSP or channel-led SaaS model.
Executive presence at board level, with PE investors, and with technically sophisticated customers at CISO or IT Director level.
Strong commercial and financial literacy - able to build and defend a business case and own a P&L-adjacent budget.
An instinct for AI as a commercial weapon, not a buzzword - you already use tools like this to work faster and smarter.

WHAT'S IN IT FOR YOU

A genuine blank page - build the CX function, the team and the operating model from scratch, with full executive backing
A seat on the Executive Leadership Team and direct line to the CEO and Board -your work is seen and felt at the top.
Competitive C-suite compensation, equity in a PE-backed growth story.
A cybersecurity business at a genuine inflection point - proven product, PE fuel, and a mandate to scale fast.

Quick apply

Refine Your Search

chief commercial officer jobs in reading, brk

Chief Customer Officer

Head of Service Desks - Reading, UK

Chief Medical Officer

Chief Technology Officer - Medical Device

Head Of Revenue Operations

Sales Chief Technology Officer, UK&I

Director of Sales

Partner & Sales Enablement Manager

General Manager

Commercial and Strategic Growth Director

Chief Finance Officer - Thames Valley

Head of Marketing UK and Ireland

Chief Finance Officer - Severn Valley & Oxford

Chief Finance Officer - Guildford & Kingston Upon Thames

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