delivery executive Work, Jobs in reading, brk (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Sales Executive (Full-Time)
Pink Elephant EMEA —Reading
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Work from home
- Life insurance
Quick apply
Chief Information Officer
Infovista —Guildford
- Presentation skills
6d
Sales & Operations Executive (6 month FTC)
Select Car Leasing —Reading
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
8d
Sales Executive
Hartwell PLC —Reading
- Full-time
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Business Transformation Lead
SimplyTech Consulting —Reading
- Up to £450 a day
- Full-time
- Hybrid work
- Salesforce
Quick apply
5d
Claims Management Executive
Aon Corporation —Reading
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Account Executive
The OT Practice —Hook
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Project management
- Free parking
Quick apply
Senior Content & Digital Executive
Oakley Food Projects —Winnersh
- £40,000 - £50,000 a year
- Full-time
- In-person
- Marketing
- Profit sharing
Quick apply
Casual driver
Snows Group —Newbury
- £12.71 an hour
- English
Transport / Logistics Office Executive
Tremayne Distributions Ltd —Bracknell
- From £28,600 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick apply
8d
Workplace Operations Analyst
bp —Reading
- Full-time
- No travel
Sales Executive
Lick Me I'm Delicious —Chalgrove
- £30,000 - £37,000 a year
- Full-time
- Hospitality
- Sales
- Organisational skills
- Free parking
- Work from home
Quick apply
Transaction Manager
Waylands Automotive —Reading
- £26,775 a year
- Weekend availability
- Sales
- Life insurance
Customer Service Executive
Garden Trends Limited —Watlington
- £27,040 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
4d
Email Marketing Executive
XP Power —Reading
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
Quick apply
Account Executive
REL Field Marketing —Winnersh
- £23,130 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
7d
Commercial Strategy Manager
PepsiCo —Reading
- Analysis skills
- Communication skills
7d
Office Assistant - Part Time
Loftware UK —Reading
- Up to £16,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Care Executive
Venta Global —Hook
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Employee discount
Quick apply
2d

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

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