Helpdesk team leader Work, Jobs in Reading, Brk (with Salaries)

1st Line Helpdesk Analyst
FluidOne —Woking
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Service Desk Coordinator - Maternity Cover
IPM Facilities Ltd —Bordon
- £26,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Relationship Manager
HSBC Global Services Limited —Reading
- Full-time
- Communication skills
- Banking
- Negotiation
21h
Facilities Team Leader
BRC Jobs —Bracknell
- £36,390 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11h
1st Line Support Analyst
FluidOne —Camberley
- £25,000 - £30,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
6d
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Relationship Director
HSBC Global Services Limited —Reading
- Full-time
- Hybrid work
- Travel
- Communication skills
- Banking
6d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
10h
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
Systems Administrator
Preservica —Abingdon
- Azure
- SharePoint
- IT
Quick apply
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
7d
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
5d
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Maintenance Operative
Atlas Workplace Services —Farnborough
- Up to £33,750 a year
- Customer service
- Maintenance
- Organisational skills
Quick apply
Technical Account Manager
Delinea —Bracknell
- Full-time
- Azure
- Sales
- Windows
- Employee assistance programme
- Life insurance
Operations Manager - Property Maintenance (Fabric)
IPM Facilities Ltd —Bordon
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Maintenance
- Free parking
Quick apply
6d
Senior IFS Finance Expert
Evotec —Abingdon
- Full-time
- System design
- Master's degree
- SQL
- Flexible schedule
- Referral programme
Electrical Engineer
CBRE —Oxford
- Full-time
- Customer service
- HVAC
- Communication skills
8d

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Service Desk Coordinator - Maternity Cover
IPM Facilities Ltd —Bordon
Logging calls and emails received from our customers, monitoring through to completion, and updating records using our company CRM.
£26,500 - £30,000 a year
Quick apply
7d
Office & Executive Support Coordinator – 12 Month Fixed Term Maternity Cover
Delta Capita —London
Work alongside the Office Manager to provide professional front‑of‑house cover, welcoming visitors and clients. Provide cover when Office Manager is on leave.
Quick apply

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1st Line Helpdesk Analyst

FluidOne -
Woking

Quick apply

Job details

Permanent | Full-time
£28,000 - £31,000 a year

Benefits

Company pension
Work from home
Employee assistance programme

Qualifications

Microsoft Windows Server
Customer service
Windows
Microsoft Office
Computer networking
IT

Full job description

Company Overview

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, and 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne’s toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne’s dual-structured approach ensures all customers – from growing SMBs to large, complex enterprises – benefit from trusted, innovative, and future-ready IT services.]

Role Overview:

provide a first point of contact support service to our clients ensuring that their IT infrastructure and systems remain operational; this involves you proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the Helpdesk Team Leader, this role is a combination of ongoing proactive monitoring and maintenance as well as business-as-usual support.

Requirements:

A sound, basic understanding of IT and IT terminology, including Windows Server and Workstation products as well as networking technologies.
Experience with Windows desktop operating systems, installing, configuring and administering including connecting to a Microsoft Windows Network/Domain.
Experience in configuring wireless networks and technologies.
Unifi / Ubiquiti would give you a headstart!
A good understanding of the Microsoft Office suite & Microsoft 365 is essential.
Possess a willingness to learn and co-operate as part of a team.
Excellent telephone manner is required along with friendly customer service skills.
Attention to detail is very important.
A logical approach to problem solving coupled with common sense.
Punctuality, staff must be ready to work by their allotted time and willing to be flexible with their working arrangements.

Benefits after probationary period

· Subsidised health and dental care

· Employee Assistance Programme (EAP)

· Life assurance (3x salary)

· Discount platform

· FluidOne breakfast and refreshments on office days

· Pension contribution – 5% company contribution

· Generous holiday entitlement

· One day off for birthday

· Half price internet connectivity

· Ride2Work scheme

· Department incentives

· Volunteer day scheme

Benefits:

Company pension
Work from home

Pay: £28,000.00-£31,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

helpdesk team leader jobs in reading, brk

1st Line Helpdesk Analyst

Service Desk Coordinator - Maternity Cover

Relationship Manager

Facilities Team Leader

1st Line Support Analyst

Helpdesk Technician

Relationship Director

IT Service Desk Manager

IT Support Engineer - Fixed Term

Systems Administrator

Senior Occupational Health Advisor

Infrastructure Technician

2nd Line Support Analyst

Maintenance Operative

Technical Account Manager

Operations Manager - Property Maintenance (Fabric)

Senior IFS Finance Expert

Electrical Engineer

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