Insurance claims & inspection occupations Work, Jobs in Reading, Brk (with Salaries)

Claims Officer
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Hybrid work
- Computer literacy
- Analysis skills
- Computer skills
- Employee assistance programme
- Life insurance
Quick apply
Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Communication skills
Motor Claims Handler
4th Dimension Innovation Ltd —Egham
- £24,500 - £26,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Office experience
- Work from home
Quick apply
4d
Customer Service Advisor
Unum Group —Basingstoke
- £26,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
10d
Claims Recovery Representative (Damage Recovery Unit) - Aldershot
Enterprise Mobility —Aldershot
- £26,450 a year
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
14d
Senior Customer Relations Executive
4th Dimension Innovation Ltd —Egham
- £38,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
Quick apply
4d
Customer Support Advisor
Guardsman Industries —Abingdon
- £24,358.62 - £24,788.48 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
4d
Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Organisational skills
- Free parking
- Annual leave
5d
Automotive Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Loss Adjuster
Trinity Claims —Guildford
- £45,000 a year
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Claims Management Executive - Commercial Claims, Chelmsford, Redhill or Reading
Aon Corporation —Reading
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Customer Service Phone Support - Damage Recovery Team
Enterprise Mobility —Aldershot
- £26,450 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Case Management Specialist
LRG —Camberley
- £30,000 a year
- Remote
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
Warranty Administrator
Marshall Motor Group —Oxford
- £29,000 - £32,000 a year
- Annual leave
- Employee discount
Quick apply

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Claims Officer

Neilson Financial Services -
Windsor

Quick apply

Job details

£30,000 - £45,000 a year

Benefits

Free flu jabs
Company pension
Employee assistance programme
Life insurance

Qualifications

Computer literacy
Stakeholder liaison
Business processes
Case record updates
Internal department liaison
Insurance claims handling experience
Analysis skills
Computer skills
Customer support
Financial services
Customer interaction
Insurance claims experience
Medical terminology
Communication skills

Full job description

Start Date: 14th September 2026

Hybrid (after training)

Starting Salary: £30,000

The Claims Officer performs all core activities within the team, demonstrating dedication, a detail-oriented approach and providing outstanding and memorable service to claimants. The Claims officer is responsible for efficiently processing and managing life insurance claims, ensuring our policyholders receive timely and accurate support during difficult times. The Officer deals with all claims fairly and promptly and in accordance with regulatory requirements and business values and plays a critical role in upholding our commitment to exceptional customer service.

Main Duties & Responsibilities:

Personally handle all aspects of the Claims process, liaising with Customers, internal teams, and external stakeholders as necessary
Effectively utilise all available methods of communication (Email, Telephone, workflow systems)
Ensure all logs are updated accurately and on time
Plan, organise and prioritise workloads to meet agreed service levels
Assess the individual set of circumstances to each case assigned
Liaise with the customer on an on-going basis (both by phone and through written correspondence) keeping them informed of the progress of the case
Liaise with other business areas where relevant and maintain records of all correspondence, decisions, and rationale
Manage and liaise with external stakeholders where appropriate as well as compiling case files and relevant information required
Keeping up to date with product knowledge
Providing feedback to other teams in the business and within the team
Proactively review/challenge current processes and suggest ways to improve the customer journey

Knowledge & Experience:

Minimum requirements

2+ years’ experience in insurance claims handling
Excellent communication and interpersonal skills, with a demonstrated ability to correspond both verbally and written to exceptionally high standards
Extensive customer service experience
Demonstrable analytical skills, attention to detail capabilities, the ability to maintain accurate records
Proficient computer skills
Working knowledge of regulatory and compliance requirements in Financial Services

Highly Desirable requirements

Working knowledge of UK life insurance policies, regulations, and industry standards
Knowledge of practice and procedures in a highly regulated Financial Services environment
Experience in working with external stakeholders as part of the claims handling process
Knowledge of medical terminology is a plus.

What you get from us:

Competitive salary with clear progression to £45,000
Structured training and ongoing coaching from day one
Incentives & rewards including Amazon & Love2Shop vouchers, tech gadgets, and more
Hybrid working options based on performance and service length
Life Assurance from day one
Employee Assistance Programme for support in life’s challenges
Wellbeing benefits: flu vaccinations, cycle-to-work scheme, eye test & glasses vouchers
Pension scheme, 23 days holiday plus bank holidays
Career progression opportunities with clear pathways

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia.

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Quick apply

Refine Your Search

insurance claims & inspection occupations jobs in reading, brk

Claims Officer

Porsche Personal Case Manager

Motor Claims Handler

Customer Service Advisor

Claims Recovery Representative (Damage Recovery Unit) - Aldershot

Senior Customer Relations Executive

Customer Support Advisor

Warranty Administrator

Automotive Warranty Administrator

Loss Adjuster

Claims Management Executive - Commercial Claims, Chelmsford, Redhill or Reading

Customer Service Phone Support - Damage Recovery Team

Case Management Specialist

Warranty Administrator

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