senior application support analyst Work, Jobs in reading, brk (with Salaries)

Senior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Azure
- ERP systems
- Windows
- Life insurance
2d
Senior Commercial Analyst
Thames Water Utilites —Reading
- Up to £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
14d
SuccessFactors - Data Analyst
Thames Water Utilites —Reading
- Up to £64,000 a year
- Full-time
- Hybrid work
- Human resources
- Communication skills
- Annual leave
Investor Relations Analyst
Thames Water Utilites —Reading
- £45,000 a year
- Part-time
- Hybrid work
- Accounting
- Annual leave
Business Analyst / Senior Business Analyst - Commercial Transformation
Allianz —Guildford
- £51,000 - £66,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Financial services
- AI
- Employee discount
Senior Data Analyst
CPM UK —Stokenchurch
- Up to £45,000 a year
- Full-time
- Hybrid work
Quick apply
Intelligence Analyst
Dexcom —Bracknell
- Full-time
- Analysis skills
- Bachelor's degree
Senior Business Analyst
Scrumconnect Consulting —Staines-upon-Thames
- £350 - £400 a day
- Analysis skills
- Mentoring
- Agile
13d
Associate Analyst, Strategy and Execution
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Senior Clinical Technology Specialist
IQVIA —Reading
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- SharePoint
Product Analyst (Finance Applications)
BCA —Hook
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Product management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Lead Business Analyst
Allianz —Guildford
- £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- Financial services
- Employee discount
7d
Maintenance & Asset Data Lead
Thames Water Utilites —Reading
- Up to £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Mentoring
- Annual leave
Senior QA Tester (SC Cleared)
Scrumconnect Consulting —Staines-upon-Thames
- £300 - £350 a day
- Travel
- Scripting
- Agile
13d
Portfolio PMO Analyst
The AA —Basingstoke
- Full-time
- Hybrid work
- Microsoft Excel
- Project management
- Continuous improvement
- Annual leave
- Employee assistance programme
2d
Financial Analyst
Novuna —Newbury
- Full-time
- Hybrid work
- Microsoft Excel
21h
Manager, Support Operations
Infor —Farnborough
- Management
- ERP systems
- Data analysis skills
System Support Analyst
UltraSoft Technologies —Staines-upon-Thames
- £24,000 - £30,000 a year
- JavaScript
- Communication skills
Senior Shopper Insights Analyst (9-month Fixed-Term Contract)
Mondelēz International —Uxbridge
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
- Free parking
- Work from home
Oracle Database Application Support Team Lead
NECSWS —Bracknell
- Full-time
- Hybrid work
- Oracle
- Scripting
- Linux
- Employee assistance programme
Quick apply

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senior application support analyst jobs near reading, brk

Senior Application Support Engineer

DXC Technology -
Reading

Apply Now

Job details

Full-time
2 days ago

Benefits

Company pension
Life insurance

Qualifications

ITIL Certification
System administration
Azure
Operating systems
ERP systems
Microsoft SQL Server
SSRS
Windows
SQL
ITIL
ServiceNow
IT
Application support
Root cause analysis
Communication skills
Active Directory

Full job description

Job Description:

Location: Hybrid — Reading area (3-4 days on site per week)
Type: Full-time, Permanent
Clearance: High Level Clearance require

About DXC Technology

DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We serve nearly 6,000 private and public sector clients across 70 countries, delivering powerful next-generation IT services and solutions.

Working Pattern

Hybrid — up to 3-4 days on site per week
Rotating shifts: 7am–3pm / 9:30am–5:30pm
Potential for out-of-hours on-call support

The Senior Application Support Engineer Role

We are looking for a motivated Senior Applications Engineer to join our technical team to provide Applications Support to a major client for DXC.
This role will require a strong understanding of applications support. It will be a hybrid role with elements of office-based working in the Reading area and at home.
The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff.
Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management.
Provide application lifecycle technical expertise for the support, monitoring, troubleshooting, change and enhancement of packaged and/or custom applications in accordance with contractual terms and conditions and established technical standards such as CMMI and ISO.
Engage in and provide support for transition/transformation efforts.
Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following operational policies and processes that are compliant with industry standards, such as ISO, and best practices such as Information Technology Infrastructure Library (ITIL).

Responsibilities

Performing early morning checks to ensure applications are healthy before the users log in.
Monitor, diagnose and resolve technical issues related to Windows desktop and server-based applications.
Own, troubleshoot, and resolve complex 2nd and 3rd line technical issues within agreed SLAs.
Plan and execute application upgrades, security patching, and impact analysis across Production and Non-Production environments.
Implement monitoring and continual service improvement to reduce ticket volume and optimize system reliability.
Provide guidance, training, and technical coaching to junior analysts.
Investigate Windows Event Viewer and Application log analysis to identify root causes of application errors.
Create and update "how to guides" and knowledge base articles for common fixes and internal processes.
Collaborate closely with other application engineers in the team as well as liaising with the client on a regular basis.
Work together with the applications team to identify and implement continual service improvement activities.

Key Skills

5 or more years of experience in application support, systems administration, or IT service desk environment.
Advanced analytical problem-solving and root-cause analysis.
Capability to thrive in high-pressure, live production environments.
Excellent communication skills and the ability to work in a team-oriented environment.
Microsoft certifications (e.g., Azure Fundamentals/Administrator), ITIL foundation, or vendor-specific CRM/ERP certifications are desirable.
The following technical skills would be beneficial:
- Understanding of ServiceNow or related ITSM tool
- Windows-based Applications experience
- Advanced SQL skills in SQL Server and knowledge of SSRS
- Active Directory
- Understanding of operating systems, cloud platforms and basic programming integrations
- Experience of Dynatrace or other monitoring tools
- Strong working knowledge of ITIL service management processes. ITIL V4 Foundation Certification is desirable

Benefits

DXC provide a comprehensive Flex benefits scheme including investment in development, Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

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senior application support analyst jobs in reading, brk

Senior Application Support Engineer

Senior Commercial Analyst

SuccessFactors - Data Analyst

Investor Relations Analyst

Business Analyst / Senior Business Analyst - Commercial Transformation

Senior Data Analyst

Intelligence Analyst

Senior Business Analyst

Associate Analyst, Strategy and Execution

Senior Clinical Technology Specialist

Product Analyst (Finance Applications)

Lead Business Analyst

Maintenance & Asset Data Lead

Senior QA Tester (SC Cleared)

Portfolio PMO Analyst

Financial Analyst

Manager, Support Operations

System Support Analyst

Senior Shopper Insights Analyst (9-month Fixed-Term Contract)

Oracle Database Application Support Team Lead

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