Senior customer service representative Work, Jobs in Reading, Brk (with Salaries)

PEOPLE BUSINESS PARTNER
BaxterStorey —Reading
- Up to £60,000 a year
- Hospitality
- Human resources
- Employee assistance programme
- Employee discount
8d
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
9d
Sales Development Representative
TP-Link UK Ltd —Reading
- £35,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
2d
Senior Project Manager
Glanua —Aldermaston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
- Annual leave
- Employee assistance programme
Quick apply
People Business Partner
BaxterStorey UK —Reading
- Up to £60,000 a year
- Full-time
- Hospitality
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Lifecycle Programme Manager
ISS Facility Services —Reading
- Full-time
- AutoCAD
- In-person
- Mechanical knowledge
Quick apply
Strategic Insight Lead
NielsenIQ —Oxford
- £45,500 - £55,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
10d
Senior Commercial Executive
NielsenIQ —Oxford
- £32,200 - £40,000 a year
- Full-time
- Sales
- Employee assistance programme
- Flexible schedule
Quick apply
3d
Safeguarding Officer
Buckinghamshire New University —Uxbridge
- £33,951 - £37,694 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Travel
- Employee discount
3d
Senior Sales Development Representative - UK
Think Pipeline —Woking
- Part-time
- IT
- Communication skills
- Employee assistance programme
Revenues Officer
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Remote
- Customer service
- Computer literacy
- IT
- Annual leave
- Employee assistance programme
5d
Sales Development Representative
Servers.com —Guildford
- £31,000 a year
- Full-time
- Sales
- Classroom experience
- Leadership
- Annual leave
- Work from home
Quick apply
Contract Support Co-ordinator
CBRE —Maidenhead
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Governance and Compliance Officer
Buckinghamshire New University —High Wycombe
- £33,951 - £37,694 a year
- University
- Employee discount
8d
Trainee Sales Assistant
Berkeley Group —Cookham
- Weekend availability
- Sales
- Computer skills
- Communication skills
- Annual leave
Quick apply
Sr. Clinical Project Manager (Europe)
Allucent —Bracknell
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
- Referral programme
Quick apply
Senior Account Representative
Smith Global Services UK Ltd. —Maidenhead
- Full-time
- Hybrid work
- English
- Annual leave
Quick apply
Business Development Representative (SAP ERP)
Birchman Solutions Limited —Bracknell
- Full-time
- Business development
- Communication skills
Quick apply
Programme Director
Fujitsu —Basingstoke
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
4d
Business Analyst – Global Business Operations
Copperleaf Technologies Inc. —Staines-upon-Thames
- Full-time
- English
- Analysis skills
- Presentation skills

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senior customer service representative jobs near reading, brk

PEOPLE BUSINESS PARTNER

BaxterStorey -
Reading

Apply Now

Job details

Permanent
Up to £60,000 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Enhanced maternity leave
Life insurance

Qualifications

Hospitality
Human resources

Full job description

Company Description

People Business Partner

London

Up to £60,000 plus performance related bonus

Benefits:

33 Days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Bespoke development training
Pension and life insurance
Discounts with Perkbox; high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

As a People Business Partner, you will work closely with the Senior Operations teams in the patch to develop and implement the BaxterStorey UK People Plan that supports current and future business growth and opportunities.

In this generalist role, you will provide coaching, consultation, and expertise on a full range of people services including staffing, talent management, engagement, employee relations, learning & development, and performance management to attract, engage and retain employees and support the business as we grow.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

Job Description

Strategic Alignment
- Partner with the Operations Directors and Regional Directors to develop and implement people plans that support business objectives.
- Influence and support organisational change initiatives.
Employee Relations
- Provide guidance on high level, complex ER issues including grievances, disciplinaries, and performance management.
- Ensure fair and consistent application of people policies, ensuring the employment legislation and compliance is adhered to at all times.
- Be the point of contact for any ACAS or tribunal, escalating to the Director of People at all times.
- Complex and partner on any complex TUPE in and out
- Support the Operations Directors with any local Trade Union relations
- Redundancies and restructures
Talent Management
- Proactively ensuring there is workforce planning, succession planning, and talent development in place that is reviewed regularly.
- Collaborate with L&D to identify learning and development needs.
- Apprenticeships – support and nurture any degree apprentices, ensuring you “check in” with them and they are on the correct path for their apprenticeship.
Performance & Engagement
- Positively drive a performance management culture, supporting the Operations Directors with any processes, including delivering feedback.
- Ensure that there is agreed local action plans in place that support the annual employee engagement process and to increase retention.
Data & Reporting
- Analyse monthly people metrics to identify trends and recommend interventions.
- Prepare reports for the Operations Directors and Director of People on a monthly basis.
Compliance
- Ensure people practices comply with employment law and internal policies.
- Support audits and risk mitigation strategies.
- Workforce planning – Quinex, Plan Day, Dayforce (if required)
- Zero Hours, Student Visas, People Audits within region / patch

Qualifications

Solid generalist HR experience, partnering with the Business at all levels
In depth knowledge and understanding of HR policy, process, and employment legislation
Ability to think creatively and work autonomously using your own initiative
Great influencing skills, and being credible to build and maintain relationships with key stakeholders
Commercially focused thinker at an operational and strategic level
Demonstrable experience of delivering people related change initiatives
Good knowledge and experience of using HR systems
Analytical mindset with experience using people data to make informed decisions
Experience with all aspects of the employee lifecycle, from recruitment to L&D, employee relations and ED&I
CIPD Level 5 or above (or working towards).

Additional Information

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

INDVIP

Apply Now

Refine Your Search

senior customer service representative jobs in reading, brk

PEOPLE BUSINESS PARTNER

Senior Customer Success Manager

Sales Development Representative

Senior Project Manager

People Business Partner

Lifecycle Programme Manager

Strategic Insight Lead

Senior Commercial Executive

Safeguarding Officer

Senior Sales Development Representative - UK

Revenues Officer

Sales Development Representative

Contract Support Co-ordinator

Governance and Compliance Officer

Trainee Sales Assistant

Sr. Clinical Project Manager (Europe)

Senior Account Representative

Business Development Representative (SAP ERP)

Programme Director

Business Analyst – Global Business Operations

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