User experience manager Work, Jobs in Reading, Brk (with Salaries)

Change & Delivery Lead - Defined Contributions/ Master Trust
XPS Pensions Group —Reading
- Full-time
- Remote
- Continuous improvement
- Employee discount
- Referral programme
Product Manager - Agent Experience
Thames Water Utilites —Reading
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- No degree
10d
Project Manager Co-ordinator
ISS Facility Services —Reading
- Microsoft Office
- Continuous improvement
- Organisational skills
Quick apply
Front of House (FOH) Building Host
Ethos Farm —Reading
- £15.10 an hour
- Part-time
- Microsoft Powerpoint
- Computer literacy
- Front desk
Quick apply
7d
Customer Success Manager
Mysoft —Church Crookham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Office & Facilities Assistant (f/m/d)
Thinkproject Holding GmbH —Reading
- Part-time
- English
- Microsoft Office
- Communication skills
- Language training provided
- Flexible schedule
10d
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
Senior Manager - RGM Capability
PepsiCo —Reading
- Master's degree
- Bachelor's degree
- Continuous improvement
Programme Manager
RWS Group —Maidenhead
- Continuous improvement
- Leadership
General Assistant
GLL —Reading
- £13.45 an hour
- Part-time
- Customer service
- First Aid Certification
L&D Training Manager
ComXo —Slough
- £40,000 - £46,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Activation Specialist, EMEA
Absolute Software —Reading
- Full-time
- Spanish
- Computer skills
- Communication skills
Lifecycle Programme Manager
ISS Facility Services —Reading
- Full-time
- AutoCAD
- Contracts
- In-person
Quick apply
Workplace Manager
QinetiQ —Farnborough
- £49,725 - £55,250 a year
- Full-time
- Continuous improvement
- Employee discount
Global Implementation Manager
AIT Worldwide Logistics, Inc. —Colnbrook
- Full-time
- Remote
- PMP
- English
- Continuous improvement
- Annual leave
Retail Merchandiser
Service Innovation Group UK —Reading
- Up to £15 an hour
- Temporary
- Merchandising
- Planograms
Procurement Manager
UK Research and Innovation —Didcot
- £46,743 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Customer Support Administrator
ASSA ABLOY —Reading
- Microsoft Word
- Computer literacy
- Hotel
- Annual leave
8d
Senior Brand Manager – DEWALT Tools & Solutions
Stanley Black & Decker —Maidenhead
- Full-time
- Remote
- Travel
- Employee discount

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Change & Delivery Lead - Defined Contributions/ Master Trust

XPS Pensions Group -
Reading

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Stakeholder liaison
Change management
Six Sigma
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Decision making
Kaizen
Change leadership
Requirements gathering
Project progress tracking
Stakeholder management

Full job description

Contractual hours

36.25

Basis

Full time

Job category/type

XPS Administration

Date posted

09/07/2026

Job reference

REQ003664

Change & Delivery Lead - Defined Contributions/ Master Trust

Location: Reading

Employment Type: Permanent, Full Time

Grade: Senior Consultant

Remote

REQ003664

#LI-Remote

This role will involve traveling to other XPS offices.

About XPS Group:

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

About the Role:

The Continuous Improvement Team supports the administration business by seeking ways to standardise and improve processes to drive efficiency. Our goal is to remove obstacles that stand in the way of providing excellent service to our clients, and to accelerate member self-service and digitisation. This role has been created to lead the project to assess the processes used in various propositions within the Admin business, with a view to identifying efficiencies, as well as managing delivery of improvements requested by the client.

Key Responsibilities:

Owning the change pipeline: establish and maintain a transparent intake, assessment and prioritisation process. Managing a single backlog and roadmap and ensuring decision points and approvals are clear.
Spending time with the proposition team to understand the process flows and the pain points leading to any inefficiency. Support with documentation of current position will be provided using standard CI team methodology.
Documenting requirements for areas of development/improvement identified during the review or received as suggestions from the client and users.
Challenging the current way of working and seeking out new and innovative ways to make the service more efficient, to support the expected future growth of the scheme.
Managing the governance and reporting to the Head of the relevant proposition and the client. A PM will be assigned to maintain project reporting, action logs etc.
Impact management & benefits realisation including defining success measures for each change, assessing baseline performance, tracking adoption and outcomes post go-live, and completing post-implementation reviews and embedding lessons learned.
Ensuring delivery of the improvements in line with the roadmap agreed with the client and internal stakeholders. This will include chairing regular meetings with the Product Manager and project team and escalating issues to Head of CI and the relevant proposition.
Working alongside the Client Relationship Manager, where appropriate, to ensure the client is kept up to date with progress and expectations are managed.

Your Profile:

Essential:

Previous experience in a similar role with In-depth knowledge of the subject matter area - DC arrangements for Master Trust
Statutory governance requirements and the ability to apply this knowledge within broader operational change, service improvement and delivery governance frameworks.
Experience of leading change delivery across project and operational teams, managing governance forums, RAID items, stakeholder reporting and decision-making in line with XPS governance standards.
A proactive, data-led approach to change, actively challenging processes and practices using structured continuous improvement methods to deliver measurable service improvements.
Experience of change intake, backlog prioritisation, roadmap management and benefits realisation, including baselining, adoption tracking and post-implementation review.
Ability to embed change into business-as-usual operations through effective stakeholder engagement, communications, readiness planning and training support.
Must have the right to work in the UK and travel to other XPS offices when required.

Desirable:

Lean/Continuous Improvement qualification or equivalent experience (e.g., Lean, Six Sigma, Kaizen facilitation).
Experience in regulated environments and/or working with risk, compliance and audit requirements.
Experience supporting client-facing governance reporting (packs, metrics, narrative, actions).

What We Offer:

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

How to Apply:

Interested candidates should submit applications below or contact [email protected]. Join XPS Group and contribute to a dynamic and inclusive workplace.

Equal Opportunity Statement:

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

Eligibility:

Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.

Who are we:

To find out more please visit: www.xpsgroup.com

Apply Now

Refine Your Search

user experience manager jobs in reading, brk

Change & Delivery Lead - Defined Contributions/ Master Trust

Product Manager - Agent Experience

Project Manager Co-ordinator

Front of House (FOH) Building Host

Customer Success Manager

Office & Facilities Assistant (f/m/d)

Customer Operational Delivery Manager

Senior Manager - RGM Capability

Programme Manager

General Assistant

L&D Training Manager

Bespoke Relocation Manager

Activation Specialist, EMEA

Lifecycle Programme Manager

Workplace Manager

Global Implementation Manager

Retail Merchandiser

Procurement Manager

Customer Support Administrator

Senior Brand Manager – DEWALT Tools & Solutions

I want to receive the latest job alerts for user experience manager in reading, brk

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