head of customer service Work, Jobs in reading, eng (with Salaries)

Head of Service & Customer Experience
Chris Lewis Group —Oxford
- Leadership
Head of Events
Hurley House Hotel —Maidenhead
- £60,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
7d
Head of Operations
Tomorrow's Guides —Hungerford
- Full-time
- Hybrid work
- Master's degree
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
14d
Head of Operations
Venta Global —Hook
- Full-time
- Employee discount
Quick apply
14d
School Business Manager
Wishford Education —Reading
- £43,000 - £46,000 a year
- Full-time
- Hybrid work
- School
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Venue Manager
Admiral Slots —Reading
- £32,671 a year
- Weekend availability
- Customer service
Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
2d
Venue Operations Manager @ Millbridge Court
Dearborn Estates —Farnham
- £48,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Annual leave
- Bereavement leave
Quick apply
8d
Front Office Team Leader
IBIS —Reading
- £14.45 an hour
- Full-time
- Hotel
- Employee discount
Quick apply
Duty Manager
The Club at Mapledurham —Reading
- £27,476.80 a year
- Weekend availability
- Hospitality
- Communication skills
- Free parking
- Employee assistance programme
13d
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
1d
Bar staff / 527 - The Hope Tap, Reading
J D Wetherspoon plc —Reading
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
6d
Activity Manager – Residential
Oxford International Education Group —Bradfield
- £700 a week
- Full-time
- Team management
- Organisational skills
- Leadership
Quick apply
Helpdesk Administrator
OA Partners —Bracknell
- £13.75 an hour
- Temporary
- Customer service
- Communication skills
2h
Trainee Property Manager
LRG —Reading
- Up to £28,800 a month
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Employee discount
Quick apply
Customer Service & Admin Support
The Forces Group (FM) Ltd —Henley on Thames
- From £30,000 a year
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Flexible schedule
Quick apply
7d
Leisure Assistant
Village Hotel - Reading - Leisure —Reading
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Regional Service Operations Manager - South
ASSA ABLOY —Reading
- Microsoft Powerpoint
BMW Handover Operative
BCA Logistics —Farnborough
- £14.11 an hour
- Monday to Friday
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Head of F&B Strategy
TravelodgeHotels —Thame
- Up to £120,000 a year
- Hybrid work
- Bar
- Employee discount
Quick apply

I want to receive the latest job alerts for head of customer service in reading, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer service jobs near reading, eng

Head of Service & Customer Experience

Chris Lewis Group
Oxford

Apply Now

Job details

Qualifications

Leadership

Full job description

We aren’t looking for a typical manager. We’re looking for a strategic champion to join our Senior Leadership Team and redefine what world-class service looks like in our industry.

The Challenge

We’re on a journey of constant improvement. Your mission is to take our Service and Engineering departments and forge a "One Team" culture that puts the client first, every single time. You’ll bridge the gap between technical excellence and a premium, high-speed customer experience.

What You’ll Be Doing:

Driving Strategy: Embedding board-level vision to ensure every client interaction is consistent, professional, and high-impact.

Tech Pioneer: Taking the lead on our Uptick Pipeline, embracing AI tools, and automating procedures to make us the most efficient firm in the field.

Commercial Growth: Owning the maintenance renewal process and driving net contract growth through strategic pricing and cross-selling.

Leadership: Mentoring a dedicated team, resolving complex escalations, and providing a sense of "calm expertise" to our high-net-worth clients.

What You Bring

Industry Authority: Deep technical knowledge of fire and security systems (smart tech is a huge plus).

Process Obsession: A background in improving productivity, utilisation, and NPS scores.

The SLT Mindset: You are a problem-solver who takes total accountability for results and can navigate a target-driven environment.

Why Join Us?

We value your progression as much as our own. You’ll have the autonomy to make high-impact decisions, the support of an expert leadership team, and a culture that actively invests development and training.

Apply Now

Refine Your Search

head of customer service jobs in reading, eng

Head of Service & Customer Experience

Head of Events

Head of Operations

Head of Operations

School Business Manager

Venue Manager

Call Centre Manager

Venue Operations Manager @ Millbridge Court

Front Office Team Leader

Duty Manager

Head of Projects - Reading, UK

Bar staff / 527 - The Hope Tap, Reading

Activity Manager – Residential

Helpdesk Administrator

Trainee Property Manager

Customer Service & Admin Support

Leisure Assistant

Regional Service Operations Manager - South

BMW Handover Operative

Head of F&B Strategy

I want to receive the latest job alerts for head of customer service in reading, eng

Related Searches

Explore jobs in more locations

The Challenge

What You’ll Be Doing:

What You Bring

Why Join Us?

Jobseeker tools

Employer Tools

Browse

Stay Connected