lifestyles manager Work, Jobs in reading, eng (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
1d
Duty Manager
The Club at Mapledurham —Reading
- £27,476.80 a year
- Weekend availability
- Hospitality
- Communication skills
- Free parking
- Employee assistance programme
14d
Dementia Care Manager
Signature Senior Lifestyle —Caversham
- £45,000 - £50,000 a year
- Nursing home
- Care plans
- Employee assistance programme
- Referral programme
Store Manager Designate
Vision Express —Reading
- Microsoft Excel
- Leadership
- School
- Annual leave
- Employee assistance programme
Fitness & Wellbeing Manager
Castle Royle Golf and Country Club —Twyford
- £32,000 - £38,000 a year
- Weekend availability
- Bachelor's degree
- First Aid Certification
- Free parking
- Employee assistance programme
Store Manager
Aldi —Alton
- £52,910 - £69,000 a year
- Annual leave
Trainee Property Manager
Chancellors —Camberley
- Monday to Friday
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
2d
Product Manager
Uggly&Co —Marlow
- £26,000 - £35,000 a year
- Part-time
- Hybrid work
- Negotiation
- Free parking
- Store discount
Quick apply
Property Manager
Chancellors —Camberley
- Monday to Friday
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
2d
Account Manager
Safetykleen —Sunningdale
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Due Diligence Manager
RSM UK —Reading
- Full-time
Project Manager
Punter Southall Group —Reading
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- DevOps
- Gym membership
Site Manager
Berkeley Group —Reading
- Construction
- Leadership
- Communication skills
- Annual leave
Quick apply
Contract Commercial Manager (Defence)
BT Group —Reading
- Contracts
Franchise Supply Chain Manager
Primark —Reading
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Principal Commercial Manager
AWE —Reading
- £63,270 - £95,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Contracts
- Free parking
- Annual leave
Police Contact Enquiry Officer
Thames Valley Police —Maidenhead
- £27,449 a year
- Part-time
- Hotel
- Annual leave
- Employee discount
7d
Assistant Store Manager
Aldi —Alton
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
Talent Assessment & Skills Manager
Primark —Reading
- Psychology
- Human resources
- AI
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
22h

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Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
1 day ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

lifestyles manager jobs in reading, eng

Contact Centre Liaison Manager

Duty Manager

Dementia Care Manager

Store Manager Designate

Fitness & Wellbeing Manager

Store Manager

Trainee Property Manager

Product Manager

Property Manager

Account Manager

Due Diligence Manager

Project Manager

Site Manager

Contract Commercial Manager (Defence)

Franchise Supply Chain Manager

Principal Commercial Manager

Police Contact Enquiry Officer

Assistant Store Manager

Talent Assessment & Skills Manager

People Operations Manager - Events

I want to receive the latest job alerts for lifestyles manager in reading, eng

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