Dental receptionist/patient care coordinator Work, Jobs in Reading (with Salaries)

Dental Receptionist/Patient Care Coordinator
PERFECT SMILE —Bracknell
- From £12.71 an hour
- Full-time
- Cleaning
- Computer skills
- In-person
- Employee discount
Quick apply
8d
Patient Booking Coordinator
Dentopedia Group —Woodley
- £27,040 - £31,200 a year
- Part-time
- CRM software
- Computer literacy
- English
- Employee discount
Quick apply
Dental Receptionist
Didcot Dental Studio —Didcot
- £13 - £16 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Employee discount
Quick apply

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Patient Booking Coordinator
Dentopedia Group —Woodley
Follow up missed calls and online enquiries promptly. Previous experience in a receptionist, call centre, or customer service role. Right to work in the UK.
£27,040 - £31,200 a year
Quick apply
Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
Respond promptly and professionally to telephone calls, emails, and patient enquiries, directing requests to the appropriate team members where necessary.
£14 - £16 an hour
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6d

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Dental Receptionist/Patient Care Coordinator

PERFECT SMILE -
Bracknell

Quick apply

Job details

Permanent | Full-time
From £12.71 an hour
8 days ago

Benefits

Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Dental receptionist
Patient appointment coordination
Patient service
Dental software
Appointment booking and call handling
Client services
Cashing up (food service)
Cleaning
Computer skills
Communication skills
GDC

Full job description

Requered-Reception & Patient Care Coordinator at Perfect Smile – Bracknell

Perfect Smile Bracknell is looking for a confident, organised and patient-focused Reception & Patient Care Coordinator to join our friendly and growing team. This is an exciting opportunity for somebody who is passionate about delivering outstanding customer service and enjoys being part of a busy, professional dental environment. The successful candidate will play a key role in supporting the patient journey from first enquiry through to completion of treatment, whilst ensuring the smooth day-to-day running of front of house operations.

About the Role

The role combines reception duties, patient coordination and administrative support to ensure our patients receive a first-class experience throughout their journey with us.

You will be responsible for:

Welcoming patients into the practice and creating a positive first impression
Managing incoming calls, emails and online enquiries
Booking and coordinating appointments efficiently
Supporting patient consultations and treatment follow ups
Following up outstanding treatment plans and unscheduled patients
Assisting with patient finance queries where required
Managing patient care communication before and after appointments
Liaising with clinicians and practice management throughout the day
Supporting consultation conversion and patient journey tracking
Maintaining a clean, organised and professional reception and waiting area
Monitoring practice emails and referrals
Logging and tracking laboratory work
Informing patients of any delays and supporting patient comfort within the practice
Cashing up and balancing end-of-day accounts
Supporting diary management and short-notice appointment filling
Assisting with monthly patient care and conversion reporting

What We Are Looking For

We are looking for somebody who:

Has excellent communication and interpersonal skills
Is confident speaking with patients both face-to-face and over the phone
Is organised and able to multitask within a busy environment
Has strong administrative and computer skills
Works well as part of a team
GDC registered dental nurse or experienced trainee dental nurse
Is proactive, positive and patient-focused
Has previous reception, customer service or dental experience (preferred but not essential)
Has experience using Dentally or dental software systems (desirable)

What We Offer

Supportive and friendly working environment
Ongoing training and development
Opportunity for progression within the company
Staff discounts and employee benefits
Modern and professional practice environment
Opportunity to be part of a growing and ambitious dental group

Hours

Full-time

Location

Perfect Smile Bracknell

Pay: From £12.71 per hour

Ability to commute/relocate:

Bracknell RG12 1DL: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you require UK Visa Sponsorship?
Can you work Full time ?

Experience:

Dental receptionist: 1 year (preferred)

Work Location: In person

Quick apply

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