head of customer service Work, Jobs in reading (with Salaries)

Head of Service & Customer Experience
Chris Lewis Group —Oxford
- Leadership
Head of Events
Hurley House Hotel —Maidenhead
- £60,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
7d
Venue Manager
Admiral Slots —Reading
- £32,671 a year
- Weekend availability
- Customer service
Head of Operations
Tomorrow's Guides —Hungerford
- Full-time
- Hybrid work
- Master's degree
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
14d
School Business Manager
Wishford Education —Reading
- £43,000 - £46,000 a year
- Full-time
- Hybrid work
- School
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Head of Operations
Venta Global —Hook
- Full-time
- Employee discount
Quick apply
14d
Front Office Team Leader
IBIS —Reading
- £14.45 an hour
- Full-time
- Hotel
- Employee discount
Quick apply
Trainee Property Manager
LRG —Reading
- Up to £28,800 a month
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Employee discount
Quick apply
Bar staff / 527 - The Hope Tap, Reading
J D Wetherspoon plc —Reading
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
5d
Activity Manager – Residential
Oxford International Education Group —Bradfield
- £700 a week
- Full-time
- Team management
- Organisational skills
- Leadership
Quick apply
Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
2d
Duty Manager
The Club at Mapledurham —Reading
- £27,476.80 a year
- Weekend availability
- Hospitality
- Communication skills
- Free parking
- Employee assistance programme
13d
Venue Operations Manager @ Millbridge Court
Dearborn Estates —Farnham
- £48,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Annual leave
- Bereavement leave
Quick apply
8d
Visual Merchandising Volunteer
British Heart Foundation —Reading
- Employee discount
4d
Regional Service Operations Manager - South
ASSA ABLOY —Reading
- Microsoft Powerpoint
Hotel Manager
Holiday Inn Reading West —Reading
- £35,000 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
5d
Leisure Assistant
Village Hotel - Reading - Leisure —Reading
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
F&B Supervisor
Inspired Villages —Reading
- £29,350 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Annual leave
- Employee assistance programme
BMW Handover Operative
BCA Logistics —Farnborough
- £14.11 an hour
- Monday to Friday
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Customer Support
MyFirst —Chertsey
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply

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Head of Service & Customer Experience

Chris Lewis Group
Oxford

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Job details

Qualifications

Leadership

Full job description

We aren’t looking for a typical manager. We’re looking for a strategic champion to join our Senior Leadership Team and redefine what world-class service looks like in our industry.

The Challenge

We’re on a journey of constant improvement. Your mission is to take our Service and Engineering departments and forge a "One Team" culture that puts the client first, every single time. You’ll bridge the gap between technical excellence and a premium, high-speed customer experience.

What You’ll Be Doing:

Driving Strategy: Embedding board-level vision to ensure every client interaction is consistent, professional, and high-impact.

Tech Pioneer: Taking the lead on our Uptick Pipeline, embracing AI tools, and automating procedures to make us the most efficient firm in the field.

Commercial Growth: Owning the maintenance renewal process and driving net contract growth through strategic pricing and cross-selling.

Leadership: Mentoring a dedicated team, resolving complex escalations, and providing a sense of "calm expertise" to our high-net-worth clients.

What You Bring

Industry Authority: Deep technical knowledge of fire and security systems (smart tech is a huge plus).

Process Obsession: A background in improving productivity, utilisation, and NPS scores.

The SLT Mindset: You are a problem-solver who takes total accountability for results and can navigate a target-driven environment.

Why Join Us?

We value your progression as much as our own. You’ll have the autonomy to make high-impact decisions, the support of an expert leadership team, and a culture that actively invests development and training.

Apply Now

Refine Your Search

head of customer service jobs in reading

Head of Service & Customer Experience

Head of Events

Venue Manager

Head of Operations

School Business Manager

Head of Operations

Front Office Team Leader

Trainee Property Manager

Bar staff / 527 - The Hope Tap, Reading

Activity Manager – Residential

Call Centre Manager

Duty Manager

Venue Operations Manager @ Millbridge Court

Visual Merchandising Volunteer

Regional Service Operations Manager - South

Hotel Manager

Leisure Assistant

F&B Supervisor

BMW Handover Operative

Customer Support

I want to receive the latest job alerts for head of customer service in reading

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