Quality assurance associate Work, Jobs in Reading Rg1 (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Microbiology Analyst (4 on 4 off rota)
South East Water —Farnborough
- £20,435.20 a year
- Part-time
- Computer literacy
- Laboratory experience
- Annual leave
12d
Team Leader Production Operations
AWE —Reading
- £37,670 - £40,000 a year
- 8 hour shift
- Leadership
- Communication skills
- Free parking
- Annual leave
Senior Study Start Up Associate
ICON Plc —Reading
- Full-time
- English
- Bachelor's degree
- Travel
- Employee assistance programme
4d
Senior Laboratory Services Analyst
South East Water —Farnborough
- Up to £36,493 a year
- Weekend availability
- Mentoring
- Front desk
- Annual leave
Procurement Quality Assurance Assistant
dnata —Hounslow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- IT
- Referral programme
5d
Associate Scientist, Analytical
MedPharm —Guildford
- Full-time
- Computer literacy
- Laboratory experience
- Microsoft Office
Quick apply
3d
Pensions Administrator
XPS Pensions Group —Reading
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
10d
Research Associate in In Vitro Mo...
The Rosalind Franklin Institute —Harwell
- £38,500 - £39,500 a year
- Weekend availability
- Doctoral degree
- Leadership
- Free parking
- Annual leave
8d
Financial Planning Administrator
The Progeny Group Limited —Marlow
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Employee assistance programme
- Referral programme
Quick apply
Senior CRA
ICON Plc —Reading
- Full-time
- Patient monitoring
- Bachelor's degree
- Travel
- Employee assistance programme
5d
Organic Chemistry Analyst
South East Water —Farnborough
- £28,171 a year
- Full-time
- Computer literacy
- Laboratory experience
- Analysis skills
- Annual leave
4d
Senior Support Worker - Mental Health Lead
Homeless Oxfordshire —Oxford
- £30,385 a year
- Weekend availability
- In-person
- Paid training
- Health & wellbeing programme
Quick apply
12d
Project Manager Apprenticeship - Heathrow Shared Apprenticeship Scheme
K10 Apprenticeships —Hounslow
- £14.80 an hour
- 8 hour shift
- Hybrid work
- Communication skills
Quick apply
Production Technician (Process)
South East Water —Aldershot
- £35,630.66 - £44,188.21 a year
- Full-time
- IT
- Annual leave
8d
Senior / Principal Consultant, Air Quality - Basingstoke
WSP —Basingstoke
- Part-time
- Hybrid work
- Data analysis skills
- Supervising experience
- Project management
- Flexitime
- Work from home
Fixed Term Manufacturing Associate II
Moderna, Inc. —Oxford
- Full-time
- Bachelor's degree
- No degree
- Organisational skills
- Annual leave
Assistant Manager
Apex Group —Reading
- Full-time
- Management
- Accounting
- Organisational skills
- Annual leave
- Employee assistance programme
Specialist Biomedical Scientist - Histology
Buckinghamshire Healthcare NHS Trust —High Wycombe
- £39,959 - £48,117 a year
- Full-time
- Annual leave
12d
Senior Associate - Private Client
Boyes Turner —Reading
- 8 hour shift
- Hybrid work
- Business development
- Analysis skills
- Supervising experience

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quality assurance associate jobs near reading rg1

Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

quality assurance associate jobs in reading rg1

Contact Centre Associate

Microbiology Analyst (4 on 4 off rota)

Team Leader Production Operations

Senior Study Start Up Associate

Senior Laboratory Services Analyst

Procurement Quality Assurance Assistant

Associate Scientist, Analytical

Pensions Administrator

Research Associate in In Vitro Mo...

Financial Planning Administrator

Senior CRA

Organic Chemistry Analyst

Senior Support Worker - Mental Health Lead

Project Manager Apprenticeship - Heathrow Shared Apprenticeship Scheme

Production Technician (Process)

Senior / Principal Consultant, Air Quality - Basingstoke

Fixed Term Manufacturing Associate II

Assistant Manager

Specialist Biomedical Scientist - Histology

Senior Associate - Private Client

I want to receive the latest job alerts for quality assurance associate in reading rg1

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