client advisor Work, Jobs in redbourn al3 (with Salaries)

Customer Support Advisor
Spreadex Careers —St Albans
- Up to £30,000 a year
- Weekend availability
- Hybrid work
- IT
- Employee discount
5d
Stocktaker - Luton
nGeneration —Luton
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
HR Advisor
Trinity Estates —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Microsoft Office
- Human resources
- IT
- Employee discount
- Referral programme
PRADA Client Advisor Shoes, Selfridges
Prada —London
- Customer service
- English
- Communication skills
10d
PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
Customer Service Advisor
Health Primary LTD —London
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick apply
4d
Client Advisor
HeathrowAcademy —London
- Full-time
3d
MIU MIU Client Advisor Shoes, Harrods
Prada —London
- Customer service
- English
- Communication skills
10d
PRADA Client Advisor MRTW, Bond Street
Prada —London
- Customer service
- English
- Communication skills
Mortgage Advisor
The Mortgage Experts —Dunstable
- £60,000 - £100,000 a year
- Remote
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
BOTTEGA VENETA - Client Advisor - Harrods
Bottega Veneta —London
- Full-time
- Leadership
Lead Employee Relations Specialist
M Group —Stevenage
- Annual leave
- Employee assistance programme
2d
Benefit Adviser
The Disability Resource Centre —Dunstable
- From £13,854 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
Energy/Generalist Advisor
Citizens Advice —Hertsmere District
- £28,000 a year
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
5d
Project Manager
Eckoh —Hemel Hempstead
- From £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Free parking
- Work from home
Quick apply
10d
Client Advisor - Harrods
VALENTINO S.p.A. —London
- Weekend availability
3d

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Customer Support Advisor

Spreadex Careers -
St Albans

Apply Now

Job details

Up to £30,000 a year
5 days ago

Benefits

Company pension
Discounted gym membership
Private medical insurance
Employee discount
Sabbatical

Qualifications

Numeracy
IT

Full job description

ABOUT US

Spreadex has been a trusted name in sports and financial spread betting for over 25 years. Since expanding into fixed odds betting in 2010 and CFD trading in 2017, we remain the only global operator to offer all these services under a single brand.

Following a quarter-century of sustained profitability, we’re entering an exciting new phase of growth across both our sports and financial divisions. This ambitious expansion is backed by a significant increase in our marketing investment and the recent acquisition of Sporting Index.

This role offers a unique opportunity to join a dynamic and growing team at our vibrant St Albans office, just outside London. The position offers a hybrid working model, combining both office-based and remote work.

Our office is based in St Albans, Hertfordshire with a fast and simple commute from London and the surrounding area:

20 minutes from London St Pancras/Kings Cross by direct train
Regular services also run from Farringdon, City Thameslink, and Blackfriars
Easy access from the M1, A1(M), and M25

ABOUT THE POSITION

As part of our continued expansion, Spreadex are looking to hire a Customer Service Advisor to join our modern offices in St Albans, Hertfordshire. To coincide with our growth, we are expanding the customer support department which now operates across extended hours seven days per week (including evenings, weekends and bank holidays), assisting with queries, bet placements and the setup of new accounts.

This role will come with training across our products and services, and successful candidates will have a pre-existing passion for sports and a detailed awareness of the major current sporting events. It is beneficial to have a good understanding of the mechanics of sports spread betting and fixed odds betting in addition to a basic understanding of the workings of the financial markets, although this is not a requirement.

Offering a competitive salary of up to £30,000 / annum depending on experience plus our company benefits and yearly bonus. Once trained this role will operate based on a hybrid model, with three days being based in the office and two days working from home.

WHAT YOU WILL BE DOING

As a Customer Service Advisor, you will be supporting both functions of the business with the ability to scale up to provide support for business growth.

The main responsibilities are:

Responding to all incoming client queries through live chat or telephone in a timely and professional manner.
To develop proficient product knowledge with an understanding of pricing and business rules.
Taking full ownership of queries and see them through to resolution. This will include answering (within set service levels) inbound generated calls from Spreadex clients following internal processes.
You will help create automation/self-service help tools for clients to speed up the customer service process and future proof the business.
This role will also be a key part of the improvement of our products and services, by reporting direct feedback obtained during client interactions.
You will be expected to support with new account openings during evenings and weekends.

ABOUT YOU

Customer-focused attitude with strong attention to detail and a commitment to delivering industry-leading service.
Able to apply understanding and empathy whilst being pro-active when dealing with queries.
Accepting of feedback and suggestions to ensure continuous improvement in our services.
Good sporting interest and current knowledge across a range of major sports and events.
Good understanding of sports betting markets including fixed odds and spread betting with financial market knowledge / interest being desirable.
Good numeracy and literacy skills with strong commercial and financial awareness.
High level of speed and accuracy when typing.
Available to work evenings and weekends to cover live sporting events – this team operates 7 days per week including bank holidays.
Able to work remotely as part of a hybrid model, where three days will be in the office and two working from home.
Flexibility for a part time position, but this should cover our busiest times (weekends).

BENEFITS

Competitive salary and bonus scheme
Hybrid working
25 days holiday, rising to 30 after 2 years
Enhanced parental leave
Contributory pension scheme
Private medical insurance scheme
Discounts for gym membership, travel & cinema
Sabbatical after 10 years of service

Apply Now

Refine Your Search

client advisor jobs in redbourn al3

Customer Support Advisor

Stocktaker - Luton

HR Advisor

PRADA Client Advisor Shoes, Selfridges

PRADA Senior Client Advisor MRTW, Selfridges

Customer Service Advisor

Client Advisor

MIU MIU Client Advisor Shoes, Harrods

PRADA Client Advisor MRTW, Bond Street

Mortgage Advisor

Client Engagement Manager

Helpdesk Agent (Full Time Office Working inc weekends)

BOTTEGA VENETA - Client Advisor - Harrods

Lead Employee Relations Specialist

Benefit Adviser

Energy/Generalist Advisor

Contact Centre Advisor (Night Shift)

Customer Service Advisor

Project Manager

Client Advisor - Harrods

I want to receive the latest job alerts for client advisor in redbourn al3

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