Waldorf Astoria London - Admiralty Arch is seeking a Sales and Events Coordinator to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.
This is a unique opportunity for an experienced luxury hotelier to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.
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A World of Rewards
Complimentary, nourishing meals provided while on duty
Exceptional development programmes, designed to support and accelerate your growth at every stage
Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives
Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
High street savings through Perks at Work
28 days’ holiday, including bank holidays, rising to 33 days with length of service
We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.
Here's what you'll do during a typical day:
As a Sales and Events Coordinator , you will oversee the seamless planning, coordination, and on‑site delivery of group and event business, serving as the primary liaison between clients and the hotel’s commercial and operational teams. You will ensure all groups and events are executed flawlessly, in line with client expectations and hotel objectives.
Working closely with internal stakeholders, you will manage each event journey from initial enquiry and contracting through to on‑site execution and post‑event follow‑up. Responsibilities, performed to the highest standards of ultra‑luxury hospitality, include:
- Managing and coordinating all group and event arrangements, ensuring accurate and timely updating of the hotel’s events systems
- Preparing and issuing contracts for groups, conferences, and events in accordance with commercial guidelines
- Entering and managing rooming lists, payment instructions, and all relevant group information within hotel systems
- Negotiating budgets and commercial terms with clients while protecting hotel profitability
- Preparing detailed Event Work Orders, ensuring all operational departments receive accurate and comprehensive information
- Conducting pre‑event briefings and coordination meetings, clearly communicating group details including numbers, room categories, rates, payment methods, client contacts, and special requirements
- Producing monthly group reports and ensuring all event files are accurately closed and updated
- Liaising closely with Account Managers, Sales Teams, Reservations, Front Desk, Operational Departments, Hilton Meetings, and Culinary teams to ensure seamless execution
- Acting as the primary point of contact for clients and guests during the on‑site delivery of groups and events
- Participating in special client activities, including welcome receptions, site tours, and hosted events, as required
Ensuring all client requests are handled with efficiency, agility, and discretion, consistently exceeding expectations
What are we looking for?
Sales and Events Coordinator representing Hilton’s luxury brands operate with precision, professionalism, and commercial acumen while working collaboratively with hotel teams. To succeed in this role, you will demonstrate the following attributes:
- A graduate degree or MBA in Management, Hospitality, Marketing, or a related discipline
- Previous experience coordinating group, conference, or event sales within a luxury or ultra‑luxury hospitality or service‑led environment is highly desirable
- Strong analytical skills with the ability to manage multiple priorities simultaneously
- Proven ability to resolve challenges efficiently and professionally under pressure
- Exceptional organisational and planning capabilities
- Proficiency in computer applications, including Excel, PowerPoint, and Word
- A proactive, results‑driven approach with the ability to meet deadlines and achieve commercial objectives
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
