It support manager Work, Jobs in Reigate, Sry (with Salaries)

Service Desk Team Leader
OPUS TECHNOLOGY —Reigate
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Life insurance
- Referral programme
Quick apply
11d
Mobile Support Team Leader
OPUS TECHNOLOGY —Reigate
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Conflict management
- Life insurance
- Referral programme
Quick apply
IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Quick apply
12d
Head of IT Service Desk
Arrow Global —London
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
Quick apply
13d
Onsite Technical Lead
ABACUS —London
- Full-time
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
IT Support Manager
Ravelin Technology —London
- Full-time
- Remote
- Google Suite
- Scripting
- Annual leave
- Flexible schedule
Quick apply
2d
Lead M365 Adoption & Support Specialist
Birkbeck University of London —London
- £51,713 - £60,858 a year
- Full-time
- University
- SharePoint
- AI
- Annual leave
10d
Service Desk Manager
Redsquid Communications —London
- Full-time
- Continuous improvement
- Team management
- Contracts
Quick apply
Publisher Technical Account Manager (AdTech)
PubMatic —London
- £60,000 - £70,000 a year
- Hybrid work
- PMP
- Analysis skills
- Communication skills
- Annual leave
Quick apply
SaaS Support Assistant Manager
EY —London
- Analysis skills
- Leadership
- Communication skills
10d
Executive Experience Lead
IFS —Staines-upon-Thames
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
Quick apply
9d
Manager of Technical Account Management
RTB HOUSE —London
- Hybrid work
- English
- Travel
- Gym membership
Technical Lead
Advania UK —London
- £65,000 - £70,000 a year
- Hybrid work
- Azure
- Mentoring
- Phone etiquette
Salesforce Administrator & Service Desk Lead
Triple Point —London
- Salesforce
- Financial services
- AI
Technical Support Manager
Sharp —Swanley
- Full-time
- Continuous improvement
- Team management
- Training & development
Integration Support Manager
LoopMe —London
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
- Annual leave
Quick apply
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Continuous improvement
- POS
- Organisational skills
Quick apply
Technical Account Manager - London
Legora —London
- Full-time
- AI
9d
Director, Sales Enablement Training (Dynamics CRM), London or UK other
HH Global —London
- CRM software
- Travel
- Training & development

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Service Desk Team Leader

OPUS TECHNOLOGY -
Reigate

Quick apply

Job details

Permanent | Full-time
£33,000 - £35,000 a year
11 days ago

Benefits

Company pension
Private medical insurance
Paid volunteer time
Life insurance
Referral programme

Qualifications

CRM software
IT service management
Ticket management
Customer support
Help desk

Full job description

Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.

Make an impact in our Technical Services team

The Service Desk Team Leader role will support the IT Service Desk Manager in overseeing day-to-day service desk activity, maintaining service standards, and helping ensure customers receive consistent, timely and effective support. This role will report into the IT Service Desk Manager and will provide operational oversight across ticket queues, phone call activity, time logging, SLA performance and service trends, ensuring information is reviewed and reported clearly to support service improvement.

Having worked within an MSP environment previously you will be used to working closely and integrating with the wider Technical Services teams plus interaction with new projects team as well.

Opus is looking for an ambitious individual, one who is keen to work with and learn new technologies, supporting many different products and services.

Salary £33-£35k
Hybrid working for a good work/life balance

The talents we are excited to see
You will have the following experience/skills:

Previous experience within an MSP environment working in a Service Desk Team Lead role is preferable
Exposure and familiarisation with Microsoft technologies
Some exposure and familiarisation with connectivity technologies is preferred
Familiarity with general Customer Service handling relationships & CRM systems Passion to develop and learn industry best practice, such as ITIL service strategy
Able to interpret ticket, SLA, call and time logging data, identify trends, and present clear findings
Enthusiasm for furthering career in technical support and delivery
Ability to communicate at all levels
Aligned with the Opus core values

Your exclusive benefits

A comprehensive Private Healthcare and Cash Plan
Pension and life insurance
Enhanced Maternity and Paternity
Entry to the £3,000 quarterly Dreamball draw
Personalised training and development pathways
Regular fully funded companywide events
Monthly ‘outstanding performer’ accolades
Enriching paid volunteering days
A rewarding Refer a friend scheme (£1,000)
The flexibility to adjust your holiday allowance (25 days pa)
Complimentary daily breakfasts in the office

Where your values align with ours

Work together to win together
Be brave and think differently
Own it and never give up
Strive to be the best
Stay curious and keep learning

Meet Opus

Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.

By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.

We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it’s all about bringing people together and creating a more engaging place to work.

If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.

Quick apply

Refine Your Search

it support manager jobs in reigate, sry

Service Desk Team Leader

Mobile Support Team Leader

IT Support Manager

IT & Helpdesk Manager - Panavision London

Head of IT Service Desk

Onsite Technical Lead

IT Support Manager

Lead M365 Adoption & Support Specialist

Service Desk Manager

Publisher Technical Account Manager (AdTech)

SaaS Support Assistant Manager

Executive Experience Lead

Manager of Technical Account Management

Technical Lead

Salesforce Administrator & Service Desk Lead

Technical Support Manager

Integration Support Manager

Managed Services - First Line Support Team Lead

Technical Account Manager - London

Director, Sales Enablement Training (Dynamics CRM), London or UK other

I want to receive the latest job alerts for it support manager in reigate, sry

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