On behalf of Network Rail, we are looking for a Medical Coordinator for a 6 month contract based remotely.
Network Rail is at the heart of revitalising Britain’s railway. From Crossrail - Europe’s largest civil engineering project - to investment in world-class stations and major programmes of electrification, we are involved in some of the most ambitious and diverse ventures that this country has ever seen. We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!
As a Medical Coordinator your main responsibilities will be to:
- Produce diary management for the effective and efficient delivery of occupational health services at regional locations, to support compliance with the relevant operational processes.
- Monitor the appointment and recall list for the various clinical services, and schedule appointments as required.
- Manage the day-to-day running of the regional location, including provision of appropriate medical equipment and stationery, and opening and closing of the clinic.
- Provide administrative support to the regional clinic including but not limited to; welcoming employees, providing relevant paperwork to employees, and act as chaperone to the employee, if required.
- Support record keeping in the clinic, including scanning of documents into the IT platform and monitoring and obtaining Further Medical Evidence (FME) responses.
- Liaise with finance regarding GP or specialist invoices to comply with Network Rail financial processes.
- Liaise with lead medical co-ordinator on resolving queries, issues, and complaints so that they are addressed promptly and satisfactorily.
- Completion of additional administrative duties as required by service delivery manager or clinical colleagues to meet service requirements.
- Maintain confidentiality in line with occupational health governance framework to meet data protection requirements.
Essential
- Excellent knowledge of diary management principles and systems
- Previous successful experience in prioritising workloads and delivering to deadlines
- Ability to demonstrate strong interpersonal and communication skills
- Attention to detail
- Previous successful experience of working in a team and engaging with virtual team members
- Able to demonstrate good general IT skills
- Understanding of confidentiality and GDPR compliance
Desirable
- Understanding of occupational health services
- Knowledge of the UK rail industry
Please be aware that this role can only be worked within the UK and not Overseas.
Network Rail is an equal opportunity employer and values diversity. They welcome applications from everyone.
Disability Confident
As a member of the Disability Confident Scheme, Network Rail guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.
Armed Forces Covenant
Network Rail guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.
In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
