Senior medical director Work, Jobs in Remote (with Salaries)

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Senior Service Manager

The Deaf Health Charity SignHealth -
Remote

Apply Now

Job details

Full-time
£50,000 a year
6 days ago

Benefits

Paid training
Company pension
Referral programme
Sick pay

Qualifications

British Sign Language

Full job description

Job Title: Senior Service Manager
Location: Home-based with occasional travel
Salary: £50,000
Contract type: Fixed Term Contract for 18 months line managing the South Services.
Hours: Full time – 37 hours per week
Report to: Associate Director of Quality Standards

Closing date: 3 July 2026

Lead change. Drive quality. Transform deaf people’s lives

About the role

Lead change. Drive quality. Transform deaf people’s lives.

At SignHealth, we believe deaf people deserve access to outstanding services delivered in a language and culture they understand.
For over 40 years, we’ve been delivering life-changing services for deaf people.

Everything we do is shaped by our values:
We Can. We Belong. We Learn. We Appreciate. We Care.

We are now looking for an exceptional Senior Service Manager to help lead the future of our CQC-regulated Social Care and Supported Living services.

The Opportunity
This is a senior leadership role with real influence and impact across SignHealth’s social care provision.
Working within a collaborative leadership model alongside another Senior Service Manager, you will collectively lead and shape social care services across the organisation, ensuring a consistent, high-quality, “one team” approach across all regions.

We are recruiting for:

One 18-month Fixed Term Contract position managing services across London, Birmingham, and Manchester
One Permanent position managing two services in Leeds and one service in London

Both Senior Service Managers will work closely together to provide leadership across all social care services.
This is a home-based role with regular travel required to services and occasional out-of-hours support where needed.

What You’ll Be Doing

You will:

Lead and support Service Managers to deliver outstanding, person-centred services
Drive operational performance, quality assurance, and continuous improvement
Strengthen safeguarding culture and regulatory compliance across services
Ensure services are inspection-ready and aligned with CQC standards
Support service growth, occupancy management, and sustainability
Analyse KPI and performance data to improve outcomes
Work collaboratively with leadership teams to shape future service development
Champion inclusive leadership and positive team culture where people feel they belong, are valued, and can thrive

As a Designated Safeguarding Officer, you will also oversee safeguarding practices, incident management, and risk escalation processes across your service areas.

What We’re Looking For
We’re seeking an experienced and compassionate leader with:

Significant experience within social care, healthcare, or CQC-regulated services
Strong knowledge of safeguarding, governance, and quality standards
Experience leading managers and improving service performance
Strong operational and financial oversight skills
Confidence managing complex services across multiple locations
Excellent communication and stakeholder engagement abilities
A commitment to equality, inclusion, learning, and continuous improvement

You will thrive in a deaf-led environment and be committed to delivering outstanding, culturally competent services for deaf people.
A willingness to learn British Sign Language (BSL) to Level 2 is essential.

BSL translation of the job description

Why SignHealth?

We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!

Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.

You will find out the role you will play in helping SignHealth deliver its mission.

Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.

Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.

Being a SignHealth employee you will also receive:

25 days holiday per holiday year plus bank holidays (pro-rata)
2 wellbeing days (pro-rata)
After 3 months auto enrolled in the NOW pension scheme at prevailing rates
After successful completion of probation period (normally 6 months) eligible to join Scottish widows pension employee contributes 5%, employer 6%
Eye care vouchers
5 days paid study leave per year (CPD) (pro-rata)
Expenses policy which allows payments for items when working away from home
2x salary life assurance scheme (death in service)
Fully funded BSL training
Generous sick pay policy
Refer a friend £200 voucher for both the referee and referrer.

How to apply

If this sounds like a position you would be interested in, please apply today!

For more information contact:
Kathy Boardman
Associate Director Quality Standards
[email protected]

We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.

Offers of work are subject to: Enhanced DBS checks, Right to Work checks, satisfactory references and Medical Health clearance.

SignHealth do not hold a sponsorship licence. If you require sponsorship to work in the UK then unfortunately we are unable to consider your application.

What makes us different at SignHealth?

Learn more about our organisational culture through understanding our values.

SignHealth Values

Apply Now

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