Company Overview:
Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.
FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.
Role Overview:
You will own and deliver high‑quality NetSuite implementations for SMB and mid‑market customers, acting as the functional lead across discovery, design, configuration, and go‑live. Working closely with client stakeholders and internal delivery teams, you will ensure NetSuite solutions are correctly designed, optimised, and aligned to best practice.
The role combines hands‑on NetSuite delivery with trusted advisory responsibilities, helping customers standardise processes, reduce complexity, and realise long‑term value from their ERP investment. You will also contribute to internal NetSuite initiatives and continuous improvement of our own NetSuite environment.
Key Responsibilities
- Lead the end‑to‑end delivery of NetSuite implementations, from discovery and solution design through configuration, testing, training, and go‑live.
- Act as the go‑to specialist for NetSuite functionality, advising clients and internal teams on optimal configuration and process alignment.
- Design, configure, and deliver NetSuite solutions covering:
- Core ERP and financial processes
- General Ledger, AP, AR, and Cash Management
- Fixed Assets (FAM)
- Tax & VAT (UK and international concepts)
- Consolidation, reporting, and period close
- Design and configure Multi-subsidiary (OneWorld) and multi-currency environments, including intercompany processing where required.
- Translate business and operational requirements into pragmatic, scalable NetSuite configurations, favouring standard functionality over customisation.
- Lead requirements‑gathering workshops and design sessions with finance and operational stakeholders.
- Produce clear, high‑quality functional documentation, including solution designs, configuration workbooks, and user guides.
- Own functional oversight through UAT, cutover, go‑live, and post‑go‑live stabilisation to ensure successful adoption.
- Support presales activities where required, including solution scoping, demonstrations, and implementation planning.
- Contribute to internal NetSuite initiatives.
- Work collaboratively with Project Managers, Technical Consultants, Business Leads, and Customer Success teams to deliver against agreed quality and governance standards.
- Proactively identify risks, issues, and optimisation opportunities, providing clear recommendations and mitigation plans.
Requirements:
- Strong, recent experience delivering NetSuite implementations within a consultancy or professional services environment.
- Broad functional expertise across NetSuite core modules.
- Confident configuring and advising on:
- Chart of Accounts, subsidiaries, classes, and locations
- Financial and operational roles, approvals, and controls
- Tax engines, VAT reporting, and reporting structures
- Revenue recognition, billing schedules, and reporting
- Strong understanding of end‑to‑end business and finance processes (Record‑to‑Report, Procure‑to‑Pay, Order‑to‑Cash, Lead-to-Quote).
- Experience working in multi-subsidiary and multi-currency environments.
- Comfortable engaging with senior stakeholders, including Finance Managers, Financial Controllers, and CFOs.
- Excellent communication and workshop facilitation skills, with the ability to explain complex concepts to non‑technical audiences.
- Pragmatic, delivery‑focused mindset with the ability to manage multiple priorities and workstreams.
Desirable:
- NetSuite certifications (SuiteFoundation, Financial User, Financial Consultant).
- Qualified or part‑qualified accountant (ACA, ACCA, CIMA, or equivalent).
- Experience configuring SuiteTax and/or Legacy Tax, including nexus, VAT codes, and reporting.
- Experience with ERP implementation, finance systems delivery, or finance transformation programmes.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits after probationary period:
- Subsidised health and dental care
- Employee Assistance Programme (EAP)
- Life assurance (3x salary)
- Discount platform
- FluidOne breakfast and refreshments on office days
- Pension contribution – 5% company contribution
- Generous holiday entitlement
- One day off for birthday
- Half price internet connectivity
- Ride2Work scheme
- Department incentives
- Volunteer day scheme
How To Apply:
Send CV with covering letter to [email protected] with the job title as the subject field.
FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
