Transport planner Work, Jobs in Rhyl, Den (with Salaries)

Customer Service Executive
Farrall's Transport —Deeside
- £30,235.69 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
6d
Transport Planner
Peel Ports —Ellesmere Port
- Microsoft Office
- Driving
- Organisational skills
- Employee assistance programme
Warehouse Co-ordinator
JAGER FREIGHT LTD —Liverpool
- £28,420.00 - £41,494.48 a year
- Full-time
- Microsoft Excel
- Heavy lifting
- Maintenance
Quick apply
2d
Associate Director – Transport Planning and Advisory
AECOM —Liverpool
- Full-time
- Hybrid work
- Engineering
- Business development
- Team management
Project Director - Controls Analytics
AECOM —Liverpool
- Full-time
- Hybrid work
- Engineering
- Leadership
Consultant Ecologist
AECOM —Liverpool
- Full-time
- Hybrid work
Associate Director - Local Roads Traffic & Highways
AECOM —Liverpool
- Full-time
- Hybrid work
- Continuous improvement

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Customer Service Executive

Farrall's Transport -
Deeside

Quick apply

Job details

Permanent | Full-time
£30,235.69 a year
6 days ago

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
English
A Level

Full job description

Farrall’s Group started life back in 1956 and we are a third-generation family-owned business operating a national logistics network. We are proud of our heritage, culture and values. We take immense pride in providing a professional, secure and friendly environment whereby we place our clients and employees at the heart of everything we do.

We believe in providing the highest of standards through the solutions we offer. Covering a wide spectrum of services, we ensure through meticulous attention to detail we deliver on our promise. Should you be successful you will become part of a family run business with family values at the core of our business.

Due to continued growth here at the Farrall’s Group, we are delighted to be recruiting for a Customer Service Executive to join our sales team. To Process pallet network customer orders, manage queries, and consistently deliver outstanding customer service, also providing administrative and planning support to the Warehouse and the Pallet Network desk.

Key responsibilities include:

Maintaining good relationships with existing customers
Respond swiftly and courteously to customer inquiries.
Gathering information and responding to customer needs.
Keeping up with our services and information updates.
Lead generation ensuring the pipeline has sufficient leads for the sales team.
Entering orders into operational systems.
Reporting of customer service levels & KPI’s
Ensuring operational system data has been entered accurately and updating where applicable.
Complete all required warehouse administration within the agreed time frames.
Planning of all inbound and outbound goods.
Timely receipt of goods on to the Warehouse Management System (WMS).
Creating and issuing invoices to customers.
Production of pick lists for Warehouse Operatives.
Liaise with customers in relation to order queries.
Production of delivery notes and labels.
Filing of paperwork in an organised way.
Contacting WMS Help Desk as required to troubleshoot any issues.
Management of Warehouse consumables.
Allocating work to Operatives on a daily basis.
Run daily reports to be issued to Warehouse Operatives and record on completion.
Running customer performance reports
Booking customer deliveries
Running price reports (zero price, financial revenue, mispriced con, payment on POD)
Claim back failed deliveries
Running the complaint report
Assisting and covering Pallet Network Planners when required
To follow all Health and Safety requirements and to adhere to all Company’s procedures and policies.

In return we offer - Great team ethic - Staff Wellness Programme through Perkpal - store/leisure discounts - Employee Assistance Helpline - Competitive Basic Salary – Full Uniform - Pension - Career progression – Training & Development - Paid holiday entitlement and more!!!

If you feel that this could be the right role for you – APPLY NOW!

Job Types: Full-time, Permanent

Pay: £30,235.69 per year

Benefits:

Health & wellbeing programme
On-site parking
Store discount

Application question(s):

Have you ever served in the armed forces
Have your or are you a Cadet or Cadet Volunteer
Do you have any unspent convictions

Experience:

Customer service: 2 years (preferred)
Pallet Network : 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

transport planner jobs in rhyl, den

Customer Service Executive

Transport Planner

Warehouse Co-ordinator

Associate Director – Transport Planning and Advisory

Project Director - Controls Analytics

Consultant Ecologist

Associate Director - Local Roads Traffic & Highways

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