Job Posted: 14 July 2026
Job Updated: 14 July 2026
Job Title: Value Stream Lead – Store to Fulfil
Function: Supply Chain Modernisation Programme – Business Integration
Location: Hybrid – Nottingham – Two days per week
Contract type: Permanent
Salary: Offered on a starting salary of £65,920.00 per annum with the potential for this to increase up to £77,553 over the course of three years + car allowance of £7,000 per annum
Closing Date: Sunday, 2nd August 2026
The Value Stream Lead – Store to Fulfil will play a key role in NHS Supply Chain’s modernisation programme, leading the design and implementation of future business processes across the end-to-end Store to Fulfil value stream. This is an opportunity to help shape how the organisation operates in the future, designing new ways of working rather than simply improving existing processes.
Working closely with stakeholders across the business, the successful candidate will take ownership of both the current (‘as-is’) and future (‘to-be’) process landscape, ensuring alignment between operational requirements, programme objectives, and strategic priorities. They will act as the central point of accountability for the value stream, driving consistency and helping teams work towards a common vision.
This is a highly autonomous role within a large-scale, multi-year transformation programme, offering the chance to make a lasting impact across the organisation. The role combines process leadership, stakeholder engagement, and ERP transformation experience, with ongoing responsibility for process performance and continuous improvement.
Reporting to the Head of End-to-End Process, the Value Stream Lead will work closely with subject matter experts, programme teams, cross-functional business stakeholders, customers and suppliers to ensure the successful delivery of transformation objectives and sustainable business outcomes.
Every day you will …
- Lead and own the Store to Fulfil value stream, acting as the process champion and providing direction on future ways of working that support NHS Supply Chain’s wider modernisation objectives.
- Build a detailed understanding of current operations, mapping and documenting existing processes, identifying pain points, dependencies and opportunities to improve efficiency, consistency and user experience.
- Design future-state processes and operating models, working closely with business stakeholders, SMEs and programme teams to define requirements and ensure solutions meet operational and strategic needs.
- Support the successful delivery of change, guiding process testing, stakeholder engagement, training and go-live activities to ensure new processes are effectively embedded across the organisation.
- Monitor and continuously improve process performance, establishing KPIs, reviewing outcomes and driving ongoing optimisation to ensure long-term value is realised from the transformation programme.
What can we offer you?
We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:
- Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
- We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and colleague recognition awards.
- 27 days holiday plus bank holidays
- We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
- A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
- Generous pension scheme (with us contributing 12% when you contribute 6%)
- Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
- 2 days of paid volunteering leave allowing you to give back to your community.
- Access to many discounts from the Blue Light Card to NHS Discounts.
NHS Supply Chain, who are we?
Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.
We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.
What skills will help you thrive in this role?
- Deep expertise in Store to Fulfil processes, with the ability to act as a trusted subject matter expert and drive best-practice process design across complex supply chain operations.
- Strong process improvement and analytical skills, with a track record of identifying opportunities, measuring performance, and delivering sustainable operational improvements.
- Experience leading ERP-enabled transformation programmes, translating business requirements into effective process and system solutions that support organisational objectives.
- Excellent stakeholder management and influencing skills, with the ability to build credibility and collaborate effectively with colleagues, customers, suppliers, and senior leaders.
- A collaborative and hands-on leadership style, enabling you to work across cross-functional teams and successfully deliver change within large-scale supply chain, wholesale, e-commerce, or similarly complex environments.
Our Inclusive Commitment
At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.
Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at [email protected] who will be happy to help you with alternative ways to apply.
We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.
SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.
