Title: Estates and Facilities Supervisor
Department: Technical Services Department
Reports to: Estates Senior Engineer
Work patterns: 40-hour week
To support the Estates and Facilities Senior Engineer in the operational management, statutory compliance and lifecycle performance of the estate, ensure assets are safe, compliant and maintained in line with business objectives.
The role combines office-based planning and reporting with site-based supervision of maintenance, projects and compliance activities. The post holder will be responsible for coordinating day-to-day delivery of maintenance programmes, contractor activities and compliance tasks, while providing accurate reporting and technical input to support decision-making.
The role operates under the technical direction of the Estates and Facilities Senior Engineer and supports the delivery of departmental maintenance, compliance and asset management objectives.
The principal role is to maintain the building estates portfolio of LLAOL. This can require the candidate to fulfil such duties as:
Project management
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Support the delivery of projects in line with the agreed scope, programme, and budget.
Coordinate day-to-day project activities, contractors and stakeholders.
Monitor progress and report risks, issues and changes to the Senior Engineer.
Ensure works are delivered in accordance with specifications, standards and site requirements.
Compliance oversight
Maintain compliance records and ensure documentation is accurate and up to date.
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Support the delivery of statutory compliance programmes across the estate.
Undertake inspections and checks to verify that compliance activities are completed.
Escalate risks or non-compliance issues to the Senior Engineer
Asset condition reviews
Support condition surveys of building fabric and services.
Identify defects and maintenance requirements and report findings.
Provide input into lifecycle planning and maintenance programmes.
Maintenance and planned works
Coordinate the delivery of Planned Preventative Maintenance (PPM) and reactive works.
Monitor completion of maintenance activities against schedules and service levels.
Supervise contractors on site to ensure safe and compliant working practices.
Report performance, delays or issues to the Senior Engineer.
Planned works coordination
Maintain asset and maintenance data within CAFM/CMMS systems (e.g. TABS FM).
Ensure accuracy and completeness of records.
Produce reports on maintenance, compliance and performance activities.
Support data analysis and reporting requirements for senior management.
Performance monitoring
Monitor maintenance and contractor performance against KPIs.
Identify issues and support improvement actions.
Provide regular updates and reports to the Senior Engineer.
Budget management
Emergency and incident response
Respond to estate-related incidents and coordinate initial actions.
Escalate incidents and provide updates to the Senior Engineer.
Support investigations and implementation of corrective actions.
Team leadership and training
Provide day-to-day supervision of contractors and operational staff.
Support team coordination and task allocation.
Promote safe working practices and compliance with site procedures.
LLA way and guest experience contribution
Contribute to delivering a great guest experience by performing your role with accuracy and efficiency. Recognising that every task, whether guest-facing or behind the scenes, contributes to supporting the company’s overall LLA Way Strategy and service standards.
Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.
Key working relationships
Estates and Facilities Senior Engineer (line manager)
Estates and Facilities team & Other TSD Department Teams
Contractors and service providers
Internal stakeholders and operational teams
The ideal candidate is expected to hold and have some experience and knowledge in the following:
The role holder should demonstrate the following experience and knowledge:
Experience within an estates, facilities management or building maintenance environment, with responsibility for coordinating maintenance activities and supporting the delivery of building-related works.
Experience supervising contractors and supporting the delivery of maintenance programmes, compliance activities and minor building works.
Knowledge of statutory compliance requirements relating to building infrastructure, including health and safety legislation, fire safety systems and asbestos management.
Knowledge of safe systems of work, including permits to work, risk assessments and method statements.
Understanding of asset management principles including planned preventative maintenance, lifecycle planning and asset condition management.
Experience using Computerised Aided Facilities Management (CAFM) systems, such as TABS FM, to manage maintenance activities and asset records.
Experience supporting the monitoring of maintenance activities and reporting on performance against agreed service levels.
Health and Safety qualification, such as NEBOSH General or Construction Certificate (desirable).
The role holder will possess the following skills:-
Ability to coordinate maintenance activities, contractors, and work programmes within an operational environment.
Ability to review and follow technical and safety documentation relating to building works and maintenance activities.
Ability to identify issues relating to building infrastructure and escalate appropriately.
Ability to support the supervision of teams and contractors, including coordinating workload and day-to-day activities.
Clear communication and coordination with stakeholders, contractors and operational teams.
Organised approach to managing maintenance records, compliance documentation and asset information.
Ability to prioritise work activities across maintenance, compliance and reactive tasks.
Flexible approach to duties and responsibilities with a proactive and practical attitude to resolving issues.
The role requires an estates or building maintenance professional capable of coordinating day-to-day maintenance, compliance, and contractor activities across the estate. The successful candidate will demonstrate a practical and proactive approach to resolving issues, supporting operational priorities, and maintaining accurate records and compliance information.
This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed on an ongoing basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager, in order to meet the operational needs of the business.
For any further information, please contact the Human Resources department at [email protected] London Luton Airport Operations Ltd collects your personal information when you submit your application. For more details about the personal information LLA collects, how we collect it, why we need it, what we do with it, how long we keep it, and what your rights are, please see our privacy notice at https://www.london-luton.co.uk/privacy-notice
LLA is committed to fostering, promoting, and preserving a culture of diversity, equality, and inclusion as we carry out our mission. We will always be respectful and seek to learn from those different from ourselves. We strive to be an equal opportunity employer, and we are determined to ensure that no applicant or employee has a negative experience for being who they are. We welcome all applications!
LLA is well connected by public transport, with a range of travel discounts and support services available to staff. For more information, visit: London Luton Airport Staff Travel Information
Please email your CV and cover letter to [email protected] using reference EFS2401 in the subject line. In the body of the email, please make sure to include the following:
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Current and expected salary
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Notice period/availability to start
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Right to work in the UK/sponsorship required
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Whether you are happy to travel to Luton 2-3 days a week
