It engineer Work, Jobs in Ringmer, Esx (with Salaries)

First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
12d
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- Annual leave
Quick apply
13d
1st Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions Ltd —Crawley
- £24,000 - £26,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Principal Systems Engineer / Solutions Architect - Naval Communications
Thales —Crawley
- Full-time
- Annual leave
- Employee assistance programme

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Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
Remote \u007C Unlimited Holiday \u007C Fix issues fast and keep customers moving. Every interaction shapes how customers perceive our service.
Quick apply
13d
1st Line Support Engineer
wavenet —Sevenoaks
As part of the Service Desk team, you’ll be the first point of contact for our customers, providing technical support, resolving issues, and escalating cases…
Quick apply
7d

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First Line Support / Helpdesk Engineer - Hybrid

Uptime Solutions -
Crawley

Apply Now

Job details

Full-time
12 days ago

Qualifications

Microsoft Windows Server
Windows
Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Date Opened 05/16/2025
Job Type Full time
Industry Technology
City Crawley
State/Province West Sussex
Country United Kingdom
Zip/Postal Code RH11

Job Description

First Line Support Engineer - Initially office-based and then Hybrid

What’s this role about?

As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line. We will also provide support and assistance in obtaining professional certifications.

MSP experience would be a bonus, if not, an IT Helpdesk / remote support background is a big plus.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows 10.
- Office 365.
- Microsoft Office.
- Printers and Scanners.
- Various customer applications.
Basic administration of Windows Server 2016, 2019.
Network troubleshooting.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

What gets me the competitive edge?

Stand out from the pack with these things:

Passion for technology and self-development.
Experience working for a managed service provider.
Knowledge of Autotask RMM or PSA.

Apply Now

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it engineer jobs in ringmer, esx

First Line Support / Helpdesk Engineer - Hybrid

Service Desk Engineer - 1st Line

1st Line Support / Helpdesk Engineer - Hybrid

Principal Systems Engineer / Solutions Architect - Naval Communications

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