Team administrator Work, Jobs in Ringmer, Esx (with Salaries)

Reactive Customer Service Administrator
One Stop Kitchens Ltd —Hailsham
- £25,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
4h
Customer Service Administrator
Flova UK Ltd —Hailsham
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Annual leave
Quick apply
4d
Team Administrator (Part-Time)
Sussex Community NHS Foundation Trust —Haywards Heath
- £25,760 - £27,476 a year
- Part-time
- Microsoft Powerpoint
3d
Music Publishing Administrator
Identity Music Ltd —Royal Tunbridge Wells
- £30,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
12d
Office Administrator (Buxted CE Primary School)
East Sussex County Council —Uckfield
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
- Annual leave
4d
Senior Administrator
Brighton & Hove City Council —Hove
- £34,434 - £39,152 a year
- Part-time
- IT
- Communication skills
- School
4d
Clerical Assistant
The Meads Medical Centre - Uckfield —Uckfield
- From £12.80 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
Administrator, Children in Care
East Sussex Healthcare NHS Trust —Eastbourne
- £25,760 - £27,476 a year
- Part-time
- Employee assistance programme
3d
Administrator
Brighton & Hove City Council —Brighton
- £28,142 - £28,598 a year
- Presentation skills
- Organisational skills
- AI
6d
Office Administrator / Order Processor
Just Value Doors Ltd —Crowborough
- £14 - £16 an hour
- Full-time
- CRM software
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
5h
Ward Administrator
University Hospitals Sussex NHS Foundation Trust —Brighton
- £25,760 - £27,476 a year
- Full-time
- Annual leave
8h
Patient Services Administrator
Nuffield Health —Haywards Heath
- £25,545 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
- Employee discount
- Gym membership
Patient Services Administrator
Park Practice —Eastbourne
- From £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Front desk
Quick apply
1d
Workflow PA Administrator
Quintin Medical Centre —Hailsham
- From £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Computer skills
Quick apply
7d
Administrator
Kier Group —Brighton
- Part-time
- Administrative experience
- Communication skills
Central Team Administrator (maternity cover)
Triangle Service Ltd —Brighton
- £24,784.50 - £25,389.00 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Work from home
Quick apply
Events Organiser Office Administrator
Sovereign Harbour Yacht Club —Eastbourne
- £21,900 - £22,900 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Employee discount
Quick apply
6d
Office Administrator/Receptionist
R J Dance Contractors (Ltd) —Brighton
- £15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
1d
Claims Administrator
Balfour Beatty —Lewes
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
12d
Administrator - Brighton College
Chartwells —Brighton
- £13.85 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
10d

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Reactive Customer Service Administrator

One Stop Kitchens Ltd
Hailsham

Quick apply

Job details

Full-time
£25,000 a year
4 hours ago

Benefits

Free parking
Company pension
Private medical insurance
On-site parking

Qualifications

Customer service
Facilities management
Maintenance
Catering
Microsoft Office
IT
Communication skills

Full job description

About the Role

We are looking for a highly organised and proactive Reactive Customer Service Administrator to join our growing commercial kitchen maintenance team. This is a fast-paced role where no two days are the same. You'll be responsible for managing reactive service requests, booking breakdowns, and ensuring customers receive outstanding service from the moment they report an issue through to completion.

If you're confident on the phone, enjoy problem-solving, and thrive in a busy environment, we'd love to hear from you.

Key Responsibilities

Answer incoming calls and emails from customers reporting breakdowns and service requests.
Log and manage jobs using our CRM/service management system.
Book in reactive breakdowns and ensure engineers have the information they need.
Chase outstanding jobs, parts, and updates to ensure timely completion.
Provide regular updates to customers on the progress of their jobs.
Liaise with engineers, suppliers, and customers to resolve issues efficiently.
Prioritise urgent breakdowns and ensure they are dealt with promptly.
Maintain accurate records and keep all job information up to date.
Monitor open jobs and proactively follow them through to completion.
Work towards and maintain departmental Key Performance Indicators (KPIs), including response times, job progression, customer communication, and service delivery targets.
Be aware of service level agreements (SLAs) and ensure jobs are managed in line with customer expectations and company standards.
Follow up completed works to ensure customer satisfaction.
Support the service team with general administration and day-to-day operations.
Deliver a high standard of customer service at every stage of the process.

What We're Looking For

Excellent communication skills and confidence speaking on the phone.
Strong customer service experience with a professional and friendly manner.
Highly organised with the ability to multitask in a busy environment.
Ability to work under pressure and prioritise competing demands.
Experience using CRM or job management systems (preferred but not essential).
Good IT skills, including Microsoft Office and email systems.
A proactive attitude with the ability to chase jobs and see them through to completion.
An understanding of working towards KPIs and meeting service performance targets.
Strong attention to detail and excellent problem-solving skills.
A positive team player with a willingness to help wherever needed.

Desirable Experience

Previous experience in a customer service or service administration role.
Experience within facilities management, engineering, maintenance, or commercial catering equipment industries would be advantageous.
Experience handling reactive maintenance or breakdown calls is a bonus.

What We Offer

Full-time, permanent position.
Competitive salary based on experience.
Training and development opportunities.
Supportive and friendly team environment.
Opportunity to grow within a well-established commercial kitchen services company.

Ideal Candidate

You are organised, proactive, and enjoy working in a fast-paced environment. You take ownership of your workload, communicate confidently with customers and engineers, understand the importance of achieving KPIs and service targets, and are committed to delivering excellent customer service while ensuring jobs are followed through from start to finish.

Pay: £25,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

team administrator jobs in ringmer, esx

Reactive Customer Service Administrator

Customer Service Administrator

Team Administrator (Part-Time)

Music Publishing Administrator

Office Administrator (Buxted CE Primary School)

Senior Administrator

Clerical Assistant

Administrator, Children in Care

Administrator

Office Administrator / Order Processor

Ward Administrator

Patient Services Administrator

Patient Services Administrator

Workflow PA Administrator

Administrator

Central Team Administrator (maternity cover)

Events Organiser Office Administrator

Office Administrator/Receptionist

Claims Administrator

Administrator - Brighton College

I want to receive the latest job alerts for team administrator in ringmer, esx

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