Logistics Coordinator
£28K - £29K p/a
Founded in 2011, Glow Green is a FCA regulated renewable technology installation and finance business. Glow Green aims to become the most successful UK wide installer of solar, battery and heat pumps.
Glow Green is now rated “The UK’s Top Pick Installer” of 2025 and 2026 by The Independent.
Glow Green are proud to have successfully reached over 15,000 reviews across two Trustpilot pages, with our solar page being 4.7/5 star rating.
We are partnered with Utility Warehouse (Telecom Plus PLC), Uswitch, MoneySuperMarket, HIVE and GoCompare, and further launches with other leading comparison brands are happening soon.
We have been successfully trading for over 15 years, employing over 170 office staff and over 3000 engineers nationwide. We have built a bespoke CRM and various web applications to fuel our growth. Our digital infrastructure will enable us to become the UK's largest energy installer in the coming years.
We are looking for a Logistics Coordinator who enjoys problem solving, thrives under pressure and takes pride in getting things sorted quickly and efficiently.
Logistics Coordinator Key Responsibilities
- Manage missing, delayed and overdue deliveries, investigating issues and coordinating resolutions with carriers and logistics providers.
- Handle internal logistics queries, liaising with engineers, suppliers and internal departments to ensure effective communication and issue resolution.
- Coordinate delivery schedules, including rescheduling deliveries and installation-related logistics to meet operational requirements.
- Book collections, manage reverse logistics activities, and process collections, warranty returns and replacement orders as required.
- Investigate and process damage reports and carrier claims, ensuring accurate records and timely follow-up actions.
- Maintain accurate updates within internal systems and trackers while supporting continuous improvement initiatives across logistics processes.
Logistics Coordinator Requirements
- Minimum 1 year’s experience within logistics, operations, supply chain coordination
- Strong communication, organisational skills and excellent attention to detail, with the ability to manage competing priorities effectively
- Confident using Excel, Google Sheets and other business systems, with experience maintaining accurate records and data integrity
- Ability to multitask, prioritise workload and solve problems proactively in a fast-moving operational setting
- Experience liaising with carriers, courier networks, customers, suppliers and internal teams to coordinate logistics activities and resolve issues
- Experience working with CRM/ERP systems, managing returns, warranty claims and reverse logistics, ideally within distribution, construction or renewable energy sectors
Why you’ll love working at Glow Green!
- Earn competitively with an annual salary between £28K and £29K depending on experience
- Take time for yourself with 33 days of annual leave, including Bank Holidays
- Grow your career through progression opportunities and cross-training development
- Enjoy work-life balance with a Monday to Friday schedule
- Free on-site parking, making your commute simple and hassle-free
- Get rewarded for your hard work with performance-related pay reviews.
- Feel secure with company sick pay and a pension scheme.
- Perks to brighten your day: eye care vouchers, paid socials, team lunches, daily fresh fruit, drinks, and sweet treats.
Our reputation for providing excellent service is readily reflected in the people that we employ.
The successful Logistics Coordinator will play a key role in supporting our growth journey as we work towards our mission of becoming the UK’s leading renewables installer.
Pay: £28,000.00-£29,000.00 per year
Benefits:
- Company events
- Company pension
- Free flu jabs
- Free parking
- On-site parking
- Referral programme
- Sick pay
Application question(s):
- Do you live in Ferndown or surrounding area's?
Experience:
- logistics, operations or supply chain: 1 year (required)
Work Location: In person
