Customer experience manager Work, Jobs in Ringwood, Ham (with Salaries)

Housing Customer Experience Manager
Wiltshire Council —Salisbury
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
Customer Experience Manager
Sainsbury's —Salisbury
- From £32,700 a year
- Customer service
- Team management
- Retail management
- Employee discount
10d
Customer Success Operations Manager
Nourish Care —Bournemouth
- Hybrid work
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Travel Consultant
Fred. Olsen Travel —Ringwood
- Travel
- Employee discount
Operations Manager
Bournemouth Oceanarium —Bournemouth
- £32,000 - £38,000 a year
- Weekend availability
- Organisational skills
- In-person
- Training & development
- Employee discount
- Sick pay
Area Manager
Lidl —New Milton
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Operations Manager
Churchill Retirement PLC —Ringwood
- Training & development
- Time management
- Annual leave
- Employee assistance programme
Customer and Trading Manager - Online
Sainsbury's —Ferndown
- From £31,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
4d
Operations Manager
Lewis Concrete Ltd —Three Legged Cross
- £50,000 - £55,000 a year
- Full-time
- Forklift
- Continuous improvement
- Team management
Quick apply
4d
Project Manager
Benifex —Southampton
- From £45,000 a year
- Remote
- Communication skills
- Employee assistance programme
- Employee discount
Account Manager
FASTENER DISTRIBUTION HOLDINGS LLC. —Fordingbridge
- Full-time
- Analysis skills
- Continuous improvement
Customer Service Team Manager
Benefact Group —Eastleigh
- Up to £40,000 a year
- Monday to Friday
- Recruiting
- Training & development
- Leadership
- Annual leave
- Sick pay
Project Manager
Bistech Group plc —Ferndown
- Up to £55,000 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
- Employee assistance programme
Quick apply
1d
Operations Manager - Property Services
SNG (Sovereign Network Group) —Hurn
- £52,000 - £61,000 a year
- Full-time
9d
Workforce Systems Administrator
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £28,392 - £31,157 a year
- Full-time
1d
Operations Manager
Now Student Living —Bournemouth
- £40,000 - £47,000 a year
- Full-time
- Sales
- Business development
- Team management
- Health & wellbeing programme
- Sick pay
Quick apply
10d
General Manager
Arboro Lounge —Ringwood
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
Product Manager - Claims & Operations
Vitality —Bournemouth
- Data analysis skills
- Analysis skills
- No degree
General Manager
Butcombe Group —Ringwood
- £50,000 - £52,000 a year
- Full-time
- Sales
- Customer service
- Restaurant management
- Employee assistance programme
- Employee discount
Quick apply
Deputy Store Manager
Lidl —Ringwood
- £36,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount

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customer experience manager jobs near ringwood, ham

Housing Customer Experience Manager

Wiltshire Council -
Salisbury

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Job details

Permanent | Full-time
£39,862 - £41,771 a year

Qualifications

Social housing experience
Tenant engagement
Customer interaction

Full job description

Salary: £39,862 - £41,771

Hours per week: 37 hours

Interview date: Week commencing Monday 13 June 2026

We are looking for a Housing Customer Experience Manager to develop and improve the way we interact with our tenants across Wiltshire. With over 5,300 homes and a £31m rental turnover, our Housing Management Service plays a crucial role in ensuring tenant satisfaction, and this role is central to shaping how residents experience our services. You will oversee all resident interactions, strengthen engagement and lead our Resident Engagement Team, using feedback and ‘mystery shopper’ exercises to drive continuous improvement.

We are seeking a proactive, empathetic and solution‑focused individual with significant experience of working in a similar role within a social housing landlord service. You will bring expert knowledge of the issues currently affecting social housing providers, alongside a strong understanding of relevant policies, legislation and the regulatory expectations set by the Regulator of Social Housing. Your work will support improved resident communications, effective handling of feedback and consistent compliance with Consumer Standards, making a direct and positive impact on tenant wellbeing and the reputation of the service.

In return, you will have the opportunity to influence service delivery, contribute to policy development and help shape how we respond to the needs of our tenants. This is a role where your insight and leadership will make a lasting difference to residents' lives.

If you have experience in social housing, a passion for customer experience and the drive to create meaningful change, we would love to hear from you.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here .

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

For more details, contact Jamie Peters, Housing Income Manager, via email , or call 01722 434732 x54732.

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Apply Now

Refine Your Search

customer experience manager jobs in ringwood, ham

Housing Customer Experience Manager

Customer Experience Manager

Customer Success Operations Manager

Travel Consultant

Operations Manager

Area Manager

Operations Manager

Customer and Trading Manager - Online

Operations Manager

Project Manager

Account Manager

Customer Service Team Manager

Project Manager

Operations Manager - Property Services

Workforce Systems Administrator

Operations Manager

General Manager

Product Manager - Claims & Operations

General Manager

Deputy Store Manager

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